Guest reviews
Overall rating
7.5
Good
Based on 149 reviews
Cleanliness
7.6
Comfort
7.9
Pick-up/Drop-off
7.4
Value for money
7.4
Pros
"Good prices and easy return process."
(in 510 reviews)
"Car was clean and comfortable"
(in 188 reviews)
"Friendly staff, cheap price."
(in 512 reviews)
Cons
"The car smelled like cigarettes."
(in 240 reviews)
"Waited over an hour on line."
(in 73 reviews)
"The customer service reps were terrible."
(in 202 reviews)
Recent reviews
Traveler rating
29
21
13
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11
Find reviews that mention:
customer service
car was clean
pick up the car
car was dirty
credit card
car available
long wait
car smelled
long line
car was great
waited over an hour
great car
great price
friendly staff
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2.0
Cons: They charged me over $200 for gas, when I returned the car fully fueled. In corresponding with them they said they would refund some of the money. I haven't seen a cent!
review from
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6.8
Pros: Car was clean and drop off easy.
Cons: They push the fuel option without explaining that you are charged for a full tank of gas regardless of what's in the car when you return, plus it appear that you are then charged taxes on this. Yes, the details are in the contract, but they carefully avoid explaining it. Never do that again. Also, they are less than candid about the insurance option, which probably leads most people to accept the "basic" plan not realizing that it adds dramatically to the cost. I believe that they do these things intentionally and many people end up paying much more than they anticipated. I probably won't use this company again.
review from
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6.0
Pros: Loved the staff in the morning when we ultimately picked up our car!
Cons: When we arrived approximately 3 minutes before closing time, with a reservation, the desk was closed. We were forced to hire an Uber that night and again in the morning to return and get our car. Two other parties also arrived when we did.
review from
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5.2
Pros: Price was ok.
Cons: Have the size of car I reserved available. Have more staff so the wait is shorter.
review from
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6.8
Pros: The pick-up was horrible due to the hour and 18-minute wait. Other than that, the agent was competent & helpful, the car was fine, and the drop-off was as well.
Cons: The pick-up was horrible. One person at the desk with a dozen customers on line. (It's not as if Advantage didn't know how many reservations they had that afternoon.) I waited an hour and 18 minutes (I timed it) to be served. No more Advantage for me.
review from
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6.4
Cons: I made the reservation but upon pick up, there were no cars available. They were overbooked by at least 15 cars.
review from
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10.0
Pros: yes
review from
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6.0
Pros: Free upgrade, nice staff
Cons: Car not really clean, unexpected cost.
review from
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2.0
Cons: There was a line to get the car which would have taken a minimum of thirty minutes probably an hour to clear. We found another car with Payless.
review from
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4.0
Pros: Prices weren’t as advertised online
Cons: Honest pricing
review from
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5.2
Pros: car was fine and return smooth and easy
Cons: They overbooked and and did not have my reserved car. We were promised that returns were coming in-- very discomforting to know we would not have a car until some customer brought one back. First suggestion that we would "probably get one in an hour or so" Not what RESERVED means.
review from
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8.0
Pros: Staff was friendly.
Cons: Pushy on gas option and charged taxes
review from
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Where can I find Advantage car rentals in Albuquerque?
Top tips for renting a car from Advantage in Albuquerque
- 25% of our users found rental cars from Advantage in Albuquerque for $39 or less
- Mini rental cars from Advantage in Albuquerque are around 39% cheaper than other car types, on average