Reviews for Avis in Mesa
- All reviews 100%
Nov 9 2016
Easy process, but awkward hours of off-shift trave
Pros: Friendliness of the agent, ease of the rental process
Cons: Hours of the shop, and noon drop-off(?!) Need to extend those a bit.
Jul 11 2016
Very helpful agent
Pros: Justin was extremely helpful with our rental. He has excellent customer service and I hope if we rent from this location again that we have the opportunity to work with Justin.
Nov 14 2015
Pros: Was able to get an upgrade at no extra charge.
Nov 6 2015
Above and beyond
Pros: I arrived early to pick up my car that I had reservations made three months prior. The gentleman told me that the car was not there currently and I have to wait for it to arrive. I had no problem with this is I was early. While I was waiting, The gentleman offered me an upgrade to the full-size vehicle that I was scheduled to receive. The upgrade was more than I expected. In fact, it was just what I needed as I was having people from out of town coming in because I was getting married. The car was a perfect match and I couldn't thank him enough for what you've done for us. I would go back to that place in a heartbeat.
Cons: The location was far from my house. I would hope there would be one closer to my location but either way, it's still worked out just fine.