Reviews for Hertz in Mesa
- All reviews 100%
Dec 19 2016
Cons: Clarify that return paperwork. Also put a pen in the drop box so people don't have to find one at the Asian grocery store a block away.
Nov 14 2016
Cons: Location was hard to get to from airport and total cost was $100 over the estimate
Nov 7 2016
Very Bad Experience..... Tried to force double pay
Cons: After trying to up-sell a different vehicle then the vehicle that was already reserved, they actually tried to force double payment. They had all sorts of weird numbers of only a partial payment received and how much needed to be payed (more than the initial payment that was already made, and more than it would have cost from another company straight from the airport.) I am still waiting for all of the pending transactions to finish to get this all resolved.... very unhappy with how this went down. Unfortunately would have done much more business with Kayak and this rental company if this would be resolved correctly.
Oct 18 2016
Beep Beep, Don't get the Jeep
Pros: As normal, Hertz was pretty great to work with. Friendly customer service at the Iowa branch, and the car didn't explode, so that's always a plus.
Cons: Had some issues with the car pretty well straight off the bat. The Jeep regularly beeped at me that it needed the oil changed, had a slow leak in the driver's side rear wheel, and had a rattle in the air conditioning.