Reviews for Avis in Reno
- All reviews 100%
Sep 29 2016
Pros: Very fast and friendly I was in and out in minutes.
Sep 26 2016
Easy off site pick up . No line..
Pros: Nice agents
Nov 17 2015
Pros: That they refunded part of our $
Cons: The agent who rented us the vehicle was not knowledgable about the care or what we as a customer needed. She flat out lied to us. The vehicle was horrible smelling; so much so I put my jacket on the back seat and it smelled so bad I had to plastic baggy it to pack in my suitcase and was without a jacket. We drove around in freezing temps with the windows down because it was so bad, for the 3-4 days we had it. I febreezed it and they didn't even help! The entire experience was bad. They refunded part of our $ but doesn't make up for having to go to my own wedding in a smelly dress and jacket. Won't rent from them again. Totally ruined my trip.