Reviews for Budget in Reno
- All reviews 100%
Sep 11 2016
ended up costing 2x what I had expected
Pros: nice truck
Cons: endless fees brought the total cost to 2x what I was originally expecting
Sep 4 2016
Cons: Changed me for an extra full Day for being 59mins late.
Aug 8 2016
Cons: I had chosen Reno airport as my pickup location. However, upon arriving, I come to find out that the pickup location is 8 miles away!!! AND CLOSED!!! We were delayed on our departure flight, and missed our connection... I talked to a Budget agent at the airport, and they were willing to rent me a car... for almost double the price!!! I went to a competitor at the airport, and was able to rent a car for the price I found online.
Jul 22 2016
Clean up the car before you rent it again!
Pros: Friendly staff.
Cons: The Budget staff behind the counter at the Reno airport where helpful, but I ended up not getting the car I had reserved - a compact because of the limited choices/availability. So then we tried an SUV but found the one we had selected had an open recall so that went back on the shelf. Ultimately I ended up with a slightly discounted Luxury car for my four day trip. When I did finally get the car, it was dirty on the inside and only slightly better on the outside.