Reviews for Budget in Reno
- All reviews 100%
Dec 3 2016
Clerk in Reno was rude.
Cons: The attendant down graded my car. She said there would be snow in California and tried to upsell me to an SUV. I told her I didn't need it. She fought with me then down graded me from a full size to a standard because it had front wheel drive. At one point she had the nerve to say, "Have you ever even been here before?" I'm pissed. I will be calling when I return from Brazil. Do I call you or Budget? I forgot to mention the car I was given was garbage. The engine would turn off when I stopped.
Nov 1 2016
Cons: The person that I checked in with at the counter tried to upsale me in a way that implied the vehicle I reserved that morning was not available. It's perfectly okay to offer a bigger (more expensive vehicle) but be clear, don't try to trick someone into it. this experience may prevent me from renting from Budget in the future
Oct 23 2016
Pros: Pick up was straight forward.
Cons: $102 to drive a Nissan versa 218 miles??? What a rip off. Charges and surcharges everywhere.
Oct 21 2016
Pros: Easy, reasonable priced. Friendly service.