Book Budget car rentals in Reno

Cons: We had a problem with the low-light beams on the car that made driving at night in the mountains difficult. We pointed it out to the staff upon returning the car - think the beams were maladjusted

Cons: I didn't like that the only way to get the 5 miles to the Reno rental car location from the airport was to take a taxi which cost $16 each direction. I wish that had been made clear to me when I rented the vehicle. Also, the wash bay was broken so the car exterior was very dirty which was unfortunate but understandable. Otherwise, the staff was friendly and helpful and the vehicle was fine.

Cons: An employee in the Budget/Avis rental office at the Sears at Meadowood Mall in Reno called me less than 2 days before my trip to tell me that my reservation was canceled because they didn't have enough cars. She told me I was the 11th person she was calling and there were more on the list. I had reserved the SUV three weeks in advance at a rate of $391 for five days. I had to scramble last minute to get a new reservation (this was for Christmas weekend), and the best rate I could get (off site from the airport) was $548, an increase of $157. The manager at the off-site Enterprise where I ended up renting said that the Budget/Avis place at the mall canceled people on a regular basis. BUYER BEWARE - don't rent from the Budget/Avis office at Sears at Meadowod Mall in Reno!

Cons: I was charged $10 for 'late return'. I returned the car within 24 hours of renting it (for a one day charge) but I guess since I estimated the return time as earlier I was charged more.

Cons: The attendant down graded my car. She said there would be snow in California and tried to upsell me to an SUV. I told her I didn't need it. She fought with me then down graded me from a full size to a standard because it had front wheel drive. At one point she had the nerve to say, "Have you ever even been here before?" I'm pissed. I will be calling when I return from Brazil. Do I call you or Budget? I forgot to mention the car I was given was garbage. The engine would turn off when I stopped.

Cons: The person that I checked in with at the counter tried to upsale me in a way that implied the vehicle I reserved that morning was not available. It's perfectly okay to offer a bigger (more expensive vehicle) but be clear, don't try to trick someone into it. this experience may prevent me from renting from Budget in the future

Cons: $102 to drive a Nissan versa 218 miles??? What a rip off. Charges and surcharges everywhere.

Cons: endless fees brought the total cost to 2x what I was originally expecting

Cons: Changed me for an extra full Day for being 59mins late.

Cons: I had chosen Reno airport as my pickup location. However, upon arriving, I come to find out that the pickup location is 8 miles away!!! AND CLOSED!!! We were delayed on our departure flight, and missed our connection... I talked to a Budget agent at the airport, and they were willing to rent me a car... for almost double the price!!! I went to a competitor at the airport, and was able to rent a car for the price I found online.

Cons: The Budget staff behind the counter at the Reno airport where helpful, but I ended up not getting the car I had reserved - a compact because of the limited choices/availability. So then we tried an SUV but found the one we had selected had an open recall so that went back on the shelf. Ultimately I ended up with a slightly discounted Luxury car for my four day trip. When I did finally get the car, it was dirty on the inside and only slightly better on the outside.

Cons: They had one older gentleman walking to get the vehicles, and there were about 8 parties waiting for cars. Very inefficient.

Cons: My flight got diverted from Reno to Sacramento. I explained this to the Budget representative as I was waiting in baggage claim and she said there was nothing she could do and that it would be over $600 to pick up in Sacramento--more than 3 times the price I had booked online. So I cancelled the reservation and booked from another rental company for the same price I originally got online. Seems like a bad business policy by Budget.

Cons: Politeness and honesty of front desk staff (Cole) who added a significant daily upgrade fee and a minimum duration to the contract without notifying us

Cons: Everything was great no complaints

Cons: Somehow Budget always seems to come up with these crazy tax fees and obsurdly overpriced "misc charges". They are not a company with integrity. I will no longer rent from them. And I rent a hell of a lot!