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The hotel is very unique for sure. How often do you get to stay in a prison in luxury? The staff is very friendly, and the glass of sparkling wine at check in was lovely. The quiet lobby turns into a very lively nightclub in the evening. Our view was a tiny slice of the Charles river and the Royal Sonesta Hotel. The price for everything from drinks to breakfast is obscene. My husband and I had breakfast in Clink Sunday morning, I had Bacon and eggs, with 6 pieces of red potatoe,and two cold pieces of toast. My husband had the same except he had sausages that were undercooked, and we each had coffee. The total came to $59.92 without tip. We didn't get menus, just ordered, so we were stunned. Buyer beware!!
The brick work was super cool and the location is top notch. Walking Charles street and public garden was amazing If you stay in the jail rooms the lobby can get a little roudy, but bar closes at 2am so it's quiet after that
Great rooms, great service. Not very family friendly.
Very friendly staffs. Free Wifi only for 2 devices per room & it's not the high speed for playing games. Upgrade is $20 extra.
The staff was amazing. Great customer service and very knowledgable of Boston. We had lunch at the restaurant "clink". Both the food and service was fantastic. My only complaint was our room. The bed felt a little cheap and was squeaky. The air conditioner seem to have some trouble keeping the room cool. They had robes in the room and although they were clean, they looked worn and were frayed around the collar and sleeves.
There are so many choices of hotels in Boston, but this hotel is unique and definitely luxury. They give 5 star service and the rooms are very comfortable and clean. We met up with old friends in Boston and we all stayed the the Liberty, we had an amazing time! Also it was great to be able to come back to the hotel after dinner and the bar scene at the hotel was great. The breakfast at the hotel was overpriced for the portions and service was very slow.
andre and young man from new jersey was the best person who hever attended me at a hotel . Top notch. the business center and gym need an upgrade
Structure Pretty much everything
Bar at night was so packed you couldn't get a drink.
We've stayed at the Liberty several times. We love it. Great location, great restaurants, and the lobby is amazing.
Customer Service was amazing - staff was efficient, friendly and helpful. Over all feeling of this place is customer-centric without being stuffy or gratuitous -Would love to go back again! It was a little hard to get to off the highway - but not much they can do about that ;)
The staff was very friendly and courteous. Location was excellent for my needs Price was way too much for the room and amenities. Very poor value for the money. Does not compare to the Four Seasons or the Ritz in comfort price or amenities. Room was not very comfortable and to charge $19.95 for high speed internet per day is outrageous.For the price it should be complimentary. Would not stay there again.
great dining on the riverfront. Friendly staff Food and beverage excellent. Would be nice if they had more vegan/vegetarian choices.
I liked both restaurants inside. It was very clean. The staff were amazing. It was a great experience.
Everything was modern looking and a great location Too pricy for a thursday night
The location, view and Ambiance/decor They charged $40 a night to park my car!!! It should be included or at least a lower set price!.. Also: bathroom vent was not working Gym facility needs updating too!
They hotel was very nice but the staff were even nicer. Except maybe the valet guys. They seemed bitter but it was very cold outside also. The 38 dollars a day to park your car at the hotel.
The hairs in and around the tub were so unpleasant, I spent about 15 minutes cleaning the tub before I could use it. Shampoo from dispenser does not lather. How many people touch those nasty things??? It also fell off the wall when i was trying to dispense shampoo. We were interrupted twice due to smoke complaints on our floor. We smelled it too. The kids next door screamed and ran around until about 11. But I booked this room JUST to get some peace and quiet while working on an important project for work. That didnt happen. If i knew the night would go like this I wouldnt have spent 200 dollars. Also, the beds are extremely uncomfortable and there is no extra blanket to be found anywhere in the room.
The front desk staff was friendly and expedient. Great location, right on the water -- excellent running trails. All rooms have waterfront views. My room was clean, comfortable, and updated. There are set taxi rates from the hotel to the airport -- so be sure you get the negotiated fare! Art Bar had slow service -- I would recommend leaving the property to eat.
the staff late cleaning
Great staff Goog location Goodl value Everything
The staff were very friendly, very accommodating. Valet, front desk, in room dining, and bell service all exceptionally hospitable Wish windows/ view were bigger
24 hour gym Complimentary wireless Location far from Beacon hill Construction
Clean, Warm, nice rooms and great staff. I would stay there again. No negatives.
Within walking distance of everything in the north end which is most of what you would want to see in Boston. The accommodations were well worth the price.
The room was fabulous; clean pretty and had amenities in case you forgot anything! Staff was friendly and helpful! 24/7 valet parking with come and go access As you please. Also cheapest pRking in the area.
We had a great experience. The costumer service and location were excellent.
The room design was modern and clean, but the size of it was really difficult to move around in. The front desk people were so nice and helpful. For the price, I really do not believe I got my money's worth. The AC was set on some Eco setting that only ran when there was movement in the room, it was hot and uncomfortable and i slept terribly. There was no soap in the shower and our view was of a pile of garbage out the window. Also, to valet park it was 47 dollars, which should be free. after spending 355 on a small room.
The ambience is cool--contemporary and funky with a sense of humor and fun thrown in. The staff at the front desk were wonderful--friendly, helpful, welcoming. Nice touches--daily complimentary wine bar in the lobby, fun animal print bathrobes in the room. The location is great, walked everywhere. Oh, and it's pet friendly! It would be nice to have a coffee maker in the room. When I asked at the desk, however, they brought one right up.
Location, helpful staff, quiet room Breakfast seemed pricey but was okay
Everyone was extremely nice and helpful! I'm a NYer so that means a lot!
Rooms and bathrooms were nice, fresh coffee service and water in lobby nice touch. Morning staff was lovely. Convenient to wharf and north end. Lobby has no seatng area at all other that the restaurant, where the music blared way too loud all day. My son was resting in the room and there was literally no quiet place in the hotel to go check email or make a few calls. 2 of my 4 nights there were way overpriced, priced dropped significantly over the weekend. No concierge to help with suggestions, directions, etc. when limited front desk staff is engaged with guests.
Like the vibe and decor Rooms were pretty small and gym was tiny
Very clean rooms, super friendly staff, great room service and the shower products are awesome! Mini bar in the room only had soda and tonic water- no alcohol.
The staff is so engaging and professional but not stuffy or uptight. The food at Moo (hotel restaurant) is unbeatable. You just can't beat the hotel vibe if you like personal service. I prefer more light than dark walls.
The location is perfect for a downtown stay and, while small, the rooms are nicely designed. Poor air conditioning. No bath in the room.
The staff was quite helpful and courteous, the room perfect and the food at the restaurant remarkable. The view from the rooftop is also outstanding.
We liked the shower, the roof deck, but most of all we liked the design of the hotel/room.
The studio room was ok and nicely furnished It was incredibly noisy, street traffic, garbage trucks, whining and motors running kept you awake from 2.30-5.30am every morning. I am afraid teh hotel was unworkable as a business hotel, and only possible as a holiday hotel if you are a heavy sleeper or a hard drinker so that you could surivive teh noise. I'll never stay again nor would I recommend it. Sorry. Having booked 2 rooms and paid so much a night I was utterly disappointed. Complaining next morning to the front desk about the noise, the receptionist was talking to me and then said "hold on" picked up the phone and started arranging some other booking with the caller. Don't Americans do basic manners anymore? Please note this is not a complaint, it was rude, noisy and expensive.
Friendly, considerate service, hotel cars to take you around Boston and good food from room service, also dog friendly. They charged us more than our original quote
Fifteen Beacon was beautiful, staff was so helpful and servicing that we felt truly carefree on our vacation to Boston. The rooms were excellently appointed, fashionably contemporary and spacious. We loved the fireplace, the four post bed and the privacy, it was the perfect intimate setting amid the busy Boston city life.
I was thouroughly impressed with the service from the moment Valet opened our car doors till the moment Valet closed our doors at time of departure. I frequent 5 star hotels and must say this hotel, concierge and quality of service was unsurpassable. Perfect boutique hotel experience!
Great location in center of city. Clean and well maintained. Unique and accentric feel. Thin walls, could hear everything going on in the hallway. Hard pillows, my neck and head hurt so bad in the morning. Tiny rooms.
We checked in, headed up to our room, and found a party going on in it. Upon reporting that to the front desk, they were completely confounded. They found another room (supposedly larger than the first) and gave us drink coupons for the inconvenience. No problem. The room was small. 6" between the end of the bed and the desk. But otherwise ok. So we headed down to the bar and ordered two dry martinis a tiny bit dirty. They were out of Stoli so the bartender gave us a premium Stoli. The drinks came back with so much olive brine that they were green. Not drinkable, so we decided to head out for dinner. Upon leaving the coupons we were told that they didn't apply to premium drinks. We suggested paying the difference (for undrinkable cocktails) and the bartender got an attitude and said "just forget it". Finally, upon leaving the next morning, the smallish elevator stopped on the next floor down and the housecleaner got on with her cart, a big garbage bag stuffed with laundry, and a huge gray garbage can on wheels. We were crammed into the back corner of the elevator with our bags. How strange!
The staff was extremely helpful and friendly, especially Fred! I'm not too keen on the standup shower. Sometimes it's nice to soak in a tub while on vacay.
Fun and incredibly hospitable staff. Great location and walking distance to bars/restaurants. Comfortable and modern room. Will stay here again!
Services was fantastic at this hotel. The room was ready right away, and my request for extra's in the room was honored. Ease of taxi service, and just across the street from the T and garden.
Location, beds and pillows very comfortable. Clean except for under sink and mold in shower. Room was extremely small, bairly ok for one person, VERY cramped for two.
Beautiful hotel, incredibly friendly staff, old fashioned luxury with modern touches, amazing bed
We were very happy with our room and the mini bar had a great selection. The bathroom sliding door was very difficult to open and close.
Staff was fantastic!! Front desk, bartenders, valet...everyone! Super personable and accommodating! I will remember most by name. Room was "loft-like", super cozy unique. Short walking distance to the water, aquarium, good bars and restaurants! We would definitely stay here again!
Great service, great location, and a unique feel to the overall hotel.
I loved how nest and clean the room was. For two people the king bed room would be a bit crowded. The staff was very friendly and helpful with each contact I had with them. . I enjoyed it immensely.. Only the size of the room. It would be tight for more than one person.
I loved the modern interior design and how friendly and helpful the staff was. My wife and I stayed at the Boxer for two nights for our mini-moon. We told the front desk staff that it was our honeymoon, and then about ten minutes later, a piece of red velvet cake and a bottle of champagne arrived at our door, completely on the house. We were very impressed. My only complaint is that the rooms in the pictures from the website looked bigger than our actual room.
Excellent hotel- would defintely stay there again.
Stylish, very friendly and helpful staff
Staff is professional and very nice and helpful. Hotel is well kept. Excellent free coffee in the morning. Water in the evening. Parking is not free but reasonable. Beds are very comfortable. Cute pets in the hotel sometimes.
The bed was very comfortable and the robes were a little wild but very nice. Room was clean. Decor was a little over the top in the rooms themselves but the common areas were very nice.
Everything. Starting with the deco going from the confortable rooms and ending with the amazing food.
Comfort was good and staff was really helpful. the upholstery and wild animals fur decorations of my room! Gosh, how kitsch! ;-)
the friendly and helpful staff. the bathrobes and bath products. we did not bring our pet but we like that the hotel is pet friendly and would consider staying there with our pet. liked the complimentary glass of wine we couldn't think of anything
Hotel staff was great.Loved the pet friendly environment.
The staff was professional and patient. The room was wonderful. Nothing.
location and a safe area friendly staff , luxury hotel
The Conceirge did a fabulous job!
The facilities are excellent and are great for families. The hotel is central to all Boston tourist places. The pool is wonderful and there is an amazing food store right next door as well as many restaurants and bars close by. No
Close to public transport (red line), Restaurants in vincinity Recommended parking facilities were too expensive. Sunday there is no parking fee on street!
We liked the location in Boston, mainly for the convenience of walking to and from all of the historic district. It seems very expensive on its own, but we were pleased to get a great rate through Booking.com.
Breakfast concierge service, too expensive
It was in walking distance to many attractions. It needs a renovation. It is starting to look a little shabby.
Staff exceptionally professional and helpful. Wireless didnt work well.
We loved the old-fashioned charm of this small hotel in the Beacon Hill area, with the trees in front of the windows and the access to a small terrace overlooking Charles Street maybe the most romantic place in Boston (at least during Indian summer). The room was not overly big but nicely decorated. Breakfast in the Bistro - among the best French restaurants in Boston with an impressive list of European wines - was a real treat. Staff was very friendly and helpful.
It was a small European type hotel with classy, touches and no extra fluff. It's not for everyone, but perfect for those who seek the quaint and unique. It is more like staying in a guest house than a hotel. I wish they had a place for guests to grab coffee without having to join the dining room or go down the street to Starbucks.
Very good breakfast. Clean comfortable rooms. Friendly service.
The location was excellent!! The noise from the street made it very difficult to sleep.
dining room,breakfast,3rd bett auch im relativ kleinen zimmer gut managable,leseraum,terrasse im 3.stock,service sehr freubdlich,schnell,kompetent bar ist zu klein
Fantastic food, cheerful service (including coffee brought to my room at 7am), and perfect Boston location. No lobby.
The location. Small room. We requested a room for 3 people, however the extra bed put in the room meant we could not open the wardrobe.No fridge, no coffee making facilities. Very poor water pressure in basin, plug broken.If they didn't have a room to accommodate 3 people,they should have told us when we booked. Very expensive for what we received. Best thing was location.
We totally enjoyed a dinner and the breakfasts daily. The room was quaint and very clean. We also enjoyed the street view and being so close to where our son and daughter-in- law live. It was nice to be able to walk to everything. We did not like having to go into the second building and up stairs to get to our room. It would have been nice to have coffee available in the room. Given the fact there was not valet parking availabe, we thought the price was a little high.
Good location, lively atmosphere. Generally a good feel / fun to be there. Night Porter was very helpful and pleasant with our early morning departure / obtaining taxis. Room a bit on the small side - although not untypical of a European city centre hotel. Bathroom was disappointing - useless shower. Items reported as not working properly to reception were not dealt with at all during our stay.
We enjoyed the connvinence of it's location to the TD Garden, and well withing walking distance to the North End and Fanuel Hall. It was also clean and comfortable, with a great view of the Garden. Being close to the street we had to listen to traffic.
Decently-sized rooms, USB outlets No fresh fruit for breakfast most days, wasteful (cleaners leave lights on, no option to not have towels replaced, etc.)
Bed was comfortable
Got there late and left early, so this isn't super detailed review. Check-in was quick and the desk staff was professional and polite. Nice clean room. Comfortable bed.
The only thing that I liked about the hotel, is Price. You get what you pay for...
Staff was very friendly and helpful. We saw a show at the TD Garden, two minute walk! Our room was clean- nice walk-in closet, kitchen area with microwave and sink & fridge- close to restaurants. Nice breakfast included. And the valet service made it so easy to get in and out. Going to see Neil Diamond at the TD Garden was awesome, reflecting on the trip we all agreed that the friendly, visible, accomodating hotel staff made the trip even better.
The location is pretty much central and close to the subway and it walking distance of most attractions. The parking can be hard to find but it is the same all over the city. If you look hard enough you should be able to find some free parking on the street. We had an issue with the room since we booked a 2 double beds room, but they only had a room with a king size bed. But we were offered a suite with a pull out bed so it wasn't so bad.
The staff at the front desk were awesome. Thanks for everything.
The room was spacious and very clean. Valet parking was convenient and valet parking staff were very nice. Available information from staff was not accessible. My account was charged twice and I still cannot get a hold of a staff member to fix this problem and it has been 2 days.
Very friendly people at reception desk! Accommodating and caring people working the breakfast time the Saturday of the Boston Marathon weekend. Very expensive (~ 300/night) but most/all hotels are expensive in Boston it seems and it was marathon weekend.
Right across the street from TD Garden, the single reason I chose this hotel. Exorbitant cost for basic lodging. Why this place costs the same per night as the harbor hotels I do not know...I guess they jack up the rate when there are games across the street. TV kept stuttering so every 5th word or so you'd miss. Now that I know the area, I will likely not choose this place again. Bars everywhere, loud people well into the night, garbage all over the streets, broken elevator. etc..