Boston Hotels in Back Bay

very large room, comfy bed, large bathroom, access to Boston highlights.

nothing!

Great staff, from the curb to the desk to concierge and room service--really, really good people.

Pricey room service breakfast A toilet whose flush handle was in need of repair

Location in Back Bay only redeeming feature. $110 million redo yet very small, noisy rooms.

Family was in town for a wedding. A huge Convention was also at the hotel. Noise, noise , noise! Convention goers on our floor had noisy drunken party. Front desk could not deal with them. Offered us new room locations for following night. Our "new" room had no hot water until maintenance was called. Extremely small queen room. Hallways so wide and high, every voice heard in the room. Plumbing noisy and easy to hear voices in next room. Would never stay here again. Too many other quality hotels in the area. Missed the mark with the redo.

The address given to me by the hotel was correct.

Tons of hidden fees that are mandatory. Booked a king and was given a queen, with ZERO refund given. Would give this hotel a 0/5 if I could. Slapping travelers with hidden, mandatory fees should be illegal.

It deserves to stay next time. The hotel has a good location. It provides with adequate breakfast,24-hour coffee and tea.You will not regret to stay in it.

Check-out time is 11 am.

The location was excellent - just a short walk from Boston Commons, Copley Square, the Green and Orange T lines and commuter lines, and several great restaurants. The room was cozy and provided the necessary amenities and the bed was very comfortable. Heather the concierge went above and beyond our expectations in handling our requests and helping out with some post-Boston Marathon logistics. All of the staff from check-in to the housekeeping staff were exceptionally friendly and helpful. The hotel displayed the charm of a historical building but with all of the necessary modern conveniences.

The elevators were a bit small and we had to pass one up at times when there were more than a couple of people waiting or when they were full. The lobby was a bit small and was a bit of a bottleneck during and after check-in. The Precinct bar had a good energy and good drink selection but the food and desserts were just okay (we did not get a chance to try the restaurant). We wish there was a pool or hot tub, which would have been perfect for post-race recovery.

The staff was extremely attentive and eager to help.

The location, the price, the ease of checking in and out.

Nothing

The staff was very accommodating, taking our luggage early so we could check out the city.

Hotel itself was nothing special but the price and location was perfect for spending the weekend in the city.

It was air conditioned and well located

The room smelled bad and the bathtub drain area was corroded and black. No wifi in the rooms.

Loved the chandeliers, mirrors, marble, location, service

No shop in hotel for sodas, snacks, ice cream

Staff attentive. Nice decor. Great location.

A little pricey. Not way high. Just a little.

Didn't like how the website advertises a pool and spa but they have neither.

The service was great. The staff caters to your every need. The room was very comfortable and provided a nice view of the city.

Friendly staff. Room had everything you needed.

Room as tiny, but functioned fine for a solo traveler.

The rooms were comfortable, well-decorated, well-sized (especially given the location), and had a great sound system (that was a pleasant surprise!). The location is excellent.

The parking garage (the only parking option) was quite far away and when the weather was cold and windy, it was quite a pain to get to the car.

Front desk staff was very friendly and helpful. Short walking distance to attractions.

Check out was not until 12pm, maid knocked on door the door four times from 8am till 11:36am. Felt like was being rushed out.

Comfortable room and helpful staff.

House keeping staff entered the room without knocking and need to be more aware of guests who are in their rooms.

Friendliness of all staff

Last time I stayed it cost 75$ a night. I know it was 30 years ago.... I miss Diamond Jims

Central location in Boston with excellent service. Staff is always there to cater to your needs. Spacious and comfortable rooms, beautiful boutique hotel. Great restaurant too.

It is located in the heart of Boston. The staff is attentive and friendly. It's like a bed and breakfast!

No

The staff. They were all incredibly helpful and pleasant.

It did not have a full service restaurant or bar.

Wonderful hotel in a central location. Service was impeccable.

The lobby bar is a little dark. Too bad it doesn't have better views.

Good Hotel

Feel like I found a gem! Great location, very comfortable, good value. We loved having lunch at the Roost the day we arrived and dinner a couple of nights was excellent. And the Patisserie!!

Clean, new, and close to Back Bay activities. My colleagues stated at the Mandarin a block away but I booked late for a small percentage of the price.

Breakfast starts at 7:30.

The location is good. Walkable to many attractions and restaurants. T stop right in front.

They didn't have our room ready at the check in time. The sink was clogged with what looked like old vomit. The service was slow. The rooftop pool is tiny as is the area. I definitely wouldn't pay all that money to stay there.

The staff was very friendly and eager to make our stay as pleasant and comfortable as they could. The rooms were very comfortable. and quiet. The kids really had a good time in the pool.

I found a bobby pin in the bathroom that didn't belong to us. We ran out of shampoo and conditioner. There was no soap holder in the bathroom. The soap bars were too small for the wire holder There were no hand bars in the tub enclosure that an older person,such as myself, could hold on for support while leaning over to wash their feet.

View with construction........no toothbrush, toothpaste, Q-tips, mouthwash, map at a glance of the hotel and to

Great greeting at the Spg counter.

The location, loved the views, easy access to all attractions.

Found a dirty sock and hair grips lying on the floor

Big bedroom, confortable bed and pillows. Staff very helpfull. Good location, near the subway.

Just the price of the WIFI in the room. But you can go in the business center and it's free.

Great location on Beacon street close to Fenway Park, Prudential Complex, shopping, etc.

No elevator and 5th floor rooms are good hike up the steps after a long day sight seeing in Boston. Mattresses on bed seemed old and overly soft.

Location was pretty good for an event at Fenway

Stayed in the Constitution room. Bathroom was microscopic with very amateurish remodeling. Looked like someone's uncle did it as a favor. TV was low def and mounted so high it was hard to watch. Beds were ancient with very saggy and noisy box springs. Felt more like a stay at a cheap summer cottage with second hand furniture. Definitely would not recommend for anyone used to staying in decent hotels.

Whether it was a restaurant reservation, flight reservation change or room change to accommodate my adult daughter and my stay, there was no detail that the wonderful front desk staff couldn't accomplish with ease and grace.

Very romantic boutique hotel. Great location for metro use. Wonderful restaurants and shops in close walking distance. Will always stay here when I return

No.

Convenient location. Staff was friendly and helpful.

Lots of street noise made it difficult to sleep. Decor was charming if outdated. Not worth the expense.

Room is clean, bathroom was just outside. In the past I've been in hostels all over the damn world and that's what this was to me – a hostel for adults. From other reviews I've seen people are expecting some full on BnB experience that is not, but they do offer a free continental breakfast if you're up early. If you're into documenting your luxurious accommodations to show off – this is not for you. If you're more into being in a clean place that's centrally located where you're going to sleep and refresh – 100% yes. The place was full and yet we saw no one and never waited for the bathroom. Friendly staff that got us in and out efficiently.