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good location bed too soft
yes it was good yes it was good
The comfort,cleanliness and good location for ammenities including easy transport (for areas of local and historical interest) and for good resturants etc. no
What a fantastic Hotel. Staff were Brilliant.Best Hotel I ever Stayed in. Would never say a bad word about this Hotel.
Lovely amenities: pool/hot tub in the fitness center was very clean, cotton robe in the closet was a nice touch, and the infused water in lobby made for a refreshing start of the day. No included breakfast and subpar in-room coffee. There is a cafe in the lobby but by that time, I was ready to explore elsewhere.
Hotel didn't have my reservation that I made through Kayak and the staff was not helpful in resolving it
The location, loved the views, easy access to all attractions. Found a dirty sock and hair grips lying on the floor
very friendly staff, good exercise room facilities: would have liked a regular coffee maker in the room or at least a lot more packets of coffee for the machine in the room. bathroom was a little small but adequate.
excellent service, bright spacious hotel, ideally located near tourist attractions & shops, very quiet hotel
Big bedroom, confortable bed and pillows. Staff very helpfull. Good location, near the subway. Just the price of the WIFI in the room. But you can go in the business center and it's free.
this hotel is located conveniently to everything we wanted to see, tours, Red Sox game, good food, quiet, comfortable and safe.
The hotel was spotless and very comfortable, and the staff were very helpfull Felt it was a bit overpriced, and a bit far out of the city
For me everything was perfect. I was in a high floor which I think was why it was so quiet. I was right across from ice maker which is a super bonus for me! The staff helped with restaurant advice & direction. They were so nice to hold my luggage after I had to check out. Flying is stressful for me so ease with that really helps me Local restaraunt advice & friendliness of staff. They're a very green hotel too! They're so close to so many options. They were perfect for the conference I had to go to. Within walking distance of conference & near really stellar restaurants. All walking distance!!!
Hotel itself was nothing special but the price and location was perfect for spending the weekend in the city.
Good location - within a few minutes walking distance to Back Bay Station. My expectations were low to begin with, but this hotel was awful. The staff was incredibly rude, and not helpful with check in or validating parking. The hotel had low occupancy and still they put LOUD guests in the rooms on either side of me (just poor room planning) and they were shouting obscenities in the hall until 1am. Calls to the front desk went unanswered. The room was very small with a poor quality bathroom; my college dorm was nicer than this room as a whole. The hallways smelled of smoke even though this is supposedly a smoke-free facility. I work in hotels, and like I said, my expectations were low for the price, but this wasn't even average quality. I would never stay here again.
This was probably nice in the 80's. Now it needs a renovation.
It was well located and relatively inexpensive and the bed was comfortable. However, it was very worn and the corners in the bathroom were dirty. The tub was disgusting. The carpet was torn and dirty. Although cheaper than other hotels, it was not cheap -- $262 for one night. I would not stay there again.
Business center with internet connection and printer Internet connection not available in every room, but only in common areas/business center
Beautiful old building, EXCELLENT shower with LOTS of water pressure, centrally located to the places we wanted to see, priced right, quiet, and nice continental breakfast
Location The bathroom was small but had bugs. Also the caulking in the shower was black mold.
Did not like anything about hotel. Infested with roaches.
Overall great stay. Friendly and accommodating staff. Location was amazing. Just a few steps away from back bay train station which was perfect as this is where the train picks you up to go to Gillette stadium (if interested in or going to watch a New England Patriots football game). Close by are a couple of great breakfast spots. Look at pictures before you book so you won't be in shock and know exactly what you're getting which is a clean room for a great price for that location. The only thing I noticed was a little dust in the corner of the washroom door.
We liked that it was close to the T stations. It was very quite there. I liked the location. The ad said that they had a complimentary breakfast, but there wasn't one. The beds weren't that comfortable.
It was air conditioned and well located The room smelled bad and the bathtub drain area was corroded and black. No wifi in the rooms.
The room was clean and nicely appointed, the service was prompt and attentive. The location is great.
nice hotel, they gave me a room with a fantastic view of the boston common and skyline not an issue with the hotel, just the location lacked some basic supporting retail like a drug store
The level of service was excellant. The location was great. The room and view was excellant as well
Excellent service, lovely room Bath room too small
Location and quality of the hotel. The front desk service was not very good and the valet service was terrible as I had to ask for my car three times and had to wait 35 minutes for it at a time when no one else was waiting for cars to be retrieved.
I believe that, despite relatively high rate, it is excellenty value for money. Amenities and room in general showed great care for guests to feel comfortable and pampered, it has one of the greatest offering for kids I have seen in a hotel and its location is very convenient to reach all key areas around Boston.
Great location, comfortable,clean
Room Services, good people
great room, location drinks in bar were very expensive
Easy check in, clean room and great location. Staff was friendly, professional and eager to help. I had an issue with the town car service they provided (no fault of their own) and they resolved it promptly with apologies. recommend without reservation.
The convenience of the location next to Prudential with some of the best local fine dining, and the hospitality of the staff deserve special recognition. The overall ambience is excellent; I highly recommend this place.
Comfortable room and helpful staff. House keeping staff entered the room without knocking and need to be more aware of guests who are in their rooms.
Comfortable beds. Nicey decorated room. Pleasant staff. Party crowd in the hallways from 3:30 until 4:30 am even after I asked them to quiet down. Valet parking is $ 50 while a public parking lot is accross the street. Breakfast not included.
The staff was very friendly and helpful. The room was beautiful and very clean. Andrew and the valet boys were wonderful. Very professional. You could barely turn around in the, less than spacious, bathroom.
Nothing, really. The front desk concierge was not at all helpful. He was aloof, abrupt and dismissive. We mistakenly booked a room with one bed instead of two and when we had a rollaway bed delivered it came with only one thin blanket. We had to ask twice for more blankets. We were put in a handicap room which was dark, dismal and clearly not used frequently. There were no electrical outlets to charge our phones (we unplugged a light fixture.) There were no glasses in the bathroom. We were treated to the droning music from the downstairs dance club until 2 AM. There was nothing redeeming about our stay except good pancakes in the morning.
The style of the hotel, convenient location and valet parking were nice. They were accommodating with our bags since arriving early. There was nothing spectacular about this hotel. They made us wait until after 3 pm to check in. I gave the woman at the front desk our phone number while we walked around the city so she could let us know when our room was ready. We walked back to the hotel, it was after 3 and still couldn't check in so we waited in the lobby for about another 30 mins. We finally approached the front desk again and it appeared they had forgot to tell us it was ready. The rooms were nice and location convienent but that's about it. It worked well for one night but I wouldn't stay there for an extended period of time.
Front desk staff was very friendly and helpful. Short walking distance to attractions. Check out was not until 12pm, maid knocked on door the door four times from 8am till 11:36am. Felt like was being rushed out.
Location is centrally located The room was small and not noise proof
The hotel staff was so courteous and friendly! We were traveling for our anniversary and they were so nice to upgrade our room AND allow us early check-in after we arrived from an early morning flight. I liked the proximity to Boylston and Newberry St. I would definitely recommend this hotel to anyone traveling to Boston. If the hotel was located a little closer to the freedom trail, it would have been perfect for our trip! We didn't mind walking, but did notice it wasn't as central as we thought.
This was a great hotel for the price, right in the heart of Boston. The room was nice and clean, and the free wifi was a bonus. I arrived late and needed to get dinner, but the restaurant was closed. The staff recommended Star Market, the 24 hour grocery store (LOL), but walking a couple blocks I found a nearby bar that was still serving food.
The staff was very friendly and helpful. Great location, No restaurant, Two nights I could hear the tenant above me as it sounded like he was bouncing a bowling ball. Only lasted a few minutes each night but not desirable at 11 pm
The staff was friendly, knowledgeable and accommodating. The room was on the small side, but beautifully appointed and very comfortable. Quiet.
Great location, good hotel. They should have a kettle in the room.
The Lennox has a very beautiful entrance, very good service, located near shopping ( Prudential) and restaurants.
the parking attendants were very courteous . reception staff were very courteous too.
Central location in Boston with excellent service. Staff is always there to cater to your needs. Spacious and comfortable rooms, beautiful boutique hotel. Great restaurant too.
Great staff, too much perfume at the lobby, the bed is too soft, great locations and great sleep because you can't hear the traffic outside, good restaurant.
A very nice stay, excellent location (near to the T stores and restaurants, walk distance to the main attractions). Staff very polite and helpful. I definitely recommend the hotel.
Friendliness of all staff Last time I stayed it cost 75$ a night. I know it was 30 years ago.... I miss Diamond Jims
Fabulous customer service. The luxury of a boutique hotel, the comforts of home.
restaurant was closed for dinner & breakfast
I liked the location and the fact that I was granted a late check-out on the day of departure The constant attention of all the staff located in the lobby. would have liked to walk through there once without having to tell them all how I was doing.
location, price, breakfast toilet not working, A/C not controllable, old
Great location and good value. Rooms are quiet and staff is quite helpful. Breakfast is included and quality of the towels, soap, shampoo, etc. is better than in most inexpensive hotels. The rooms are clean and the beds are quite comfortable. The rooms are small. The first time I stayed for one night, I had a tiny, cramped room, but on my second visit for 6 nights, I had a room I would call cozy instead of cramped -- small, but certainly big enough for one person to be comfortable. The space in both rooms could be used more efficiently by adding more shelves in both the rooms and bathrooms, plus replacing desks and dressers with ones that are less deep.
The breakfast nook was overcrowded each day we were there
It is central and quiet; breakfast is good for European taste, staff helpful. Windows of the room were sealed and I could not stand the noise of air conditioning, but in November it was not a major problem to put it off. I asked a very quiet room and I got it on the back, viewing a brick wall just in front. Remark that "Single Twin Room" meant in my case a tiny room with a large single bed, no cupboard, no chair, a drawer with TV on it.
My room was small, but had everything I needed, even a coffee maker. Breakfast in the morning made life very easy. That I could not open a window.
As above it was in an ideal safe location within easy walking distance or transport plus places of interest as well as parklands to enjoy and take time out. I had a single room. The bed was really comfortable and housekeeping staff keep the rooms well aerviced and it is very clean. However, it was a small room with very little room for a large case and I had to keep mine on the floor throughout my 3 day stay. Other than that it was fine but not a room I would want to spend time in during the day as no view due to air conditioner being in the window. However it was quiet at night and easy up sleep. I am gluten free and found very little I could eat from breakfast provided, so would eat breakfast out as more options. I enjoyed my stay and would check in again if ever I was in Bodton in the future. It was value for money and that was important to me. My sincere thanks for a friendly and welcoming and well mannered staff .
Helpful Staff and Good Location Shower temperature variable.Phone meter faulty, had messages from prior guests and charged for free calls.
very small rooms but adequate
I enjoyed my stay and thought that the staff was helpful and genuine. My room was small but adequate. My shower took forever to warm up but there was enough hot water once it did.
I was shopping so the room was to small so I left after one night. I had send a package and he never came to me and the did not no anythig about it, but the package did come but never to me (maby stolen)
Staff very friendly
The staff we met were all friendly and helpful. Boston is a very walkable city and the Milner is a well placed starting point for many of the most important attractions. The 'continental' breakfast is appreciated but involves throwing away a lot of plastic packaging etc which is convenient for the hotel but not helpful to the environment.
We could not use the outdoor area due to an event and we were not informed until we got there
Style and general vibe of the hotel. Clean and extremely comfortable rooms. No included coffee/breakfast
Location, rooms were beautiful, clean Noisy!! Late night noise from younger people coming back from bars.
The employees were excellent and the room super nice and very clean The only thing that was a little tough was being in the room next to the elevator cause we could hear it always
Nice lobby, but this hotel needs a major amount of work! Problems: 1) TVs are analog, which means there is no resolution at all. Very blurry. Like 1998 TVs. Shocking at a so-called 4-star hotel. 2) Air conditioners that are so loud it sounded like we had a 747 revving outside our room. We couldn't adjust the AC except to two temperatures: 68 and 74. 3) No mirror in the room. 4) No refrigerator or mini-bar in the room. 5) No blow dryer. 6) Waited 15 minutes for an elevator, then couldn't get on it was so crowded. 7) Rude, arrogant staff except for Serena, and the day GM, who tried to help but wasn't around to do much until it was too late. Don't stay here. There is so much better around!
Nice hotel-good location - clean rooms and white bedding, which I love Valet parking is over $50/night which seems way high
Clean, modern decor, bath utilities were excellent. Parking cost was too much. Should offer a discount on parking for people who are staying at the hotel.
Location is ideal! You can easily walk to all the major attractions in Boston. It would have been nice to have a refrigerator in the room.
Clean and comfortable I did not like that, $300 was held on my credit card for "incidentals" without any notice of this policy. Bad business!!!!!
Helpful staff, great location Rooftop pool/bar was noisy late at night; would have liked to have known about it in advance
I liked the comfort of the bed and the view of the city. I did not like the staff. Bad customer service and do not know how to handle problems in a professional manner. Need more ppl working the front desk, there was a wait to check in.
Convenient location, very pretty and clean hotel. We had a nice view of the harbor. We had a four-night stay and had to get new room keys 6 times. Housekeeping did not come to our room the day after our arrival. There is no convenience store in hotel. Otherwise it was a great hotel.
Location, very comfortable bed Bathroom too small, water with very low pressure
Didn't like how the website advertises a pool and spa but they have neither.
Comfort of the room is excellent also the facilities to move to the shopping area awesome!!! Nothing
$55 for parking is a joke
No pool due to renovations...not mentioned when reservations were made...not explained when checked in...
The room was very spacious and comfortable. Staff was very helpful. Pretty good fitness center. Pretty long walk to the Hynes Convention Center, where my meetings were. I always think Internet should be free, and $15 a day seems like gouging. Likewise, great omelette from room service, $55 for breakfast is absurd
Location Staff was inattentive and seemed bored. I arranged for a crib for my room for my son and upon arrival, it was not in the room which was hugely inconvenient. I had to call to have it brought up. Also, wifi should be free in this hotel.
The service was great. The staff caters to your every need. The room was very comfortable and provided a nice view of the city.
What you would expect from a Westin. Clean, fairly modern rooms, big TV, complimentary bottled water, coffee and tea. It's connect by skywalks to other malls so you can get to many places without even hitting the street. Had little interaction with the staff but they were all courteous and efficient.
The shower kept running hot and cold and I could not set a temperature that was relatively consistent
The Westin is located in the heart of Boston with easy access to public transportation, restaurants and shopping. Great location for business travelers. Customer service was also great. Definitely worth checking out for your next business trip!
An excellent Boston experience all around
Hotel located close to Railway Station and Airport. Good central location for site seeing and shopping and restaurants
The hotel is central so easy to walk around Boston. The staff were helpful in the main and the room was spacious and clean. We didn't like the breakfast which was very poor and we didn't like the fact that we were not helped in making urgent phone calls - despite several requests as we were struggling with a completely new system and completely exhausted after a long flight.
The room was excellent with lots of storage space. The continental breakfast was very good too.
advantageous location, particularly access to T
Staff were excellent, helpful and courteous. Well appointed rooms and facilities. Excellent value, above our expectations. No problems at all.
location was good. easy access to places. quick breakfast was also fine. bagel was soft (I liked that) ... I wish I could have experienced bar which I did not ... I wish you had a coffee maker in the room.. It was very dry and I was dehydrated every morning... Also, (this is very personal but...) I had cup noodles which I could not make or eat becauase of no coffee makers( no hot waters...) I looked downstairs once and there were no coffee or hot water available...24hours?!? not sure if it was..
The rooms were comfortable, well-decorated, well-sized (especially given the location), and had a great sound system (that was a pleasant surprise!). The location is excellent. The parking garage (the only parking option) was quite far away and when the weather was cold and windy, it was quite a pain to get to the car.
Location. Nice bar. Internet in lobby. The bed was too small!!! Definitely not big enough for 2 normal sized people! Also, there was a smoke detector above the bed that blinked green lights all night. The view from our room was a brick wall which was a little disappointing but not the worst thing in the world...
Friendly, helpful staff, free internet and printing facilities
Location of hotel-provision of breakfast. Good bar. Room was a bit on the small size.
Friendly staff. Room had everything you needed. Room as tiny, but functioned fine for a solo traveler.
great location and very helpful staff.
Free Internet, the opportunity to have a bar fridge (would be better if it was stocked) the various pillows on offer and the amneties in the bathroom. No porter service or ramp into the hotel for heavy suitcases.
The location: in the center of the city, The style of the room.
The access to the entire city via foot or mass transit was excellent. Tiny rooms
The staff was very accommodating, taking our luggage early so we could check out the city.
Nice design great location lovely renovation friendly atmosphere gentle staff Acoustics! Could hear neighbors arguing into the wee hours also - light from hall shining around and under the door (related problems?)
We really liked the location of the hotel. It was close to all of the shopping and restaurants. We never had to take a taxi or drive our car until we were leaving. I thought the room we had was small although it was very clean.
The value- location, price, accomodations.
well-decorated comfortable room, new bath, simply furnished but more than adequate for the price. Food service was limited, had to look around for breakfast options and restaurants for evening meals in the area were pricey. Perhaps more familiarity with the neighborhood would have helped. A good all-day (7am to 10 pm) coffee shop in the hotel would be a good addition to the food service now available in the hotel, and to the neighborhood.
curtains need to be changed. also the tv.
Very good location for a visit to Boston both as a tourist and if you want to shop, the huge Prudential shopping centre is very close. Very minor issue. Breakfast was confusing on the first visit if like me you did not read the voucher properly.
The location, the price, the ease of checking in and out. Nothing
Cleanliness and accessibility of the hotel Elevators. levators were too busy and the wait was too long.
Great greeting at the Spg counter.
Great location if you want to stay in the Back Bay Area. Clean rooms and linens. Staff was attentive and quick with requests for more towels etc. Got a great deal on the rate through a promotion on KAYAK, under $200 a night for a holiday weekend.
It was a wonderful experience. Very quiet and extremely friendly desk attendants as well as valet service. Valet parking needs to clarify outdoor signs.. I originally thought it was $50 per night, not just one payment.
Tarek was outstanding at the front desk. It was mayhem and he was efficient and delightful. In addition, Freddie, who ran breakfast like a clock, was a character. Combined with the location, you can't beat this Sheraton.
It was conveniently located next to public transit and hotels. Rooms were very nice and spacious.
View with construction........no toothbrush, toothpaste, Q-tips, mouthwash, map at a glance of the hotel and to
Very spacious rooms, great location next to restaurants (a lot of them), shopping, transportation, you name it. Kind of too big. Lobby was filled with tourists and flight attendants, just really massive hotel. I prefer boutique hotels.
Ist should be normal to use WLAN for free. Noisy room next to elevator.
Loved the location and the view from my room. Overlooking the river and right next to fun shopping and wonderful cafes.
The location is good. Walkable to many attractions and restaurants. T stop right in front. They didn't have our room ready at the check in time. The sink was clogged with what looked like old vomit. The service was slow. The rooftop pool is tiny as is the area. I definitely wouldn't pay all that money to stay there.
Very clean and comfortable
Easy to get to many places. Wonderful room double beds and separate table and chairs. We were on college visits, close to T station, shopping and even a visit to the Boston Public Library. Staff was very attentive.
beds were comfy room was so dirty
Luxurious rooms Well equipped Nice ammenities
- Location - Rooms were nice - Price was reasonable - We stayed there partly because of the rooftop pool, but they sold so many "day passes" on the weekends, that hotel guests like us couldn't get a chair. It was an amenity that they sold right out from under us. Boo!
Yet another fine experience at The Colonnade! Comfortable rooms, great staff, Rooftop Pool and a Rubber Duck!!! Highly recommend!
Location was excellent! Our shower head was spraying onto the ceiling and wall. It made puddle in our bathroom.
Staff was very attentive. Great gym! No indoor pool :-(
The staff was very friendly and eager to make our stay as pleasant and comfortable as they could. The rooms were very comfortable. and quiet. The kids really had a good time in the pool. I found a bobby pin in the bathroom that didn't belong to us. We ran out of shampoo and conditioner. There was no soap holder in the bathroom. The soap bars were too small for the wire holder There were no hand bars in the tub enclosure that an older person,such as myself, could hold on for support while leaning over to wash their feet.
Large bed. Excellent view. Robes were comfortable. Location was amazing. Walls were thin.
The bell man Lanis, was wonderful. He was funny and eager to help me. He gave good advice and great recommendations
The location was excellent - just a short walk from Boston Commons, Copley Square, the Green and Orange T lines and commuter lines, and several great restaurants. The room was cozy and provided the necessary amenities and the bed was very comfortable. Heather the concierge went above and beyond our expectations in handling our requests and helping out with some post-Boston Marathon logistics. All of the staff from check-in to the housekeeping staff were exceptionally friendly and helpful. The hotel displayed the charm of a historical building but with all of the necessary modern conveniences. The elevators were a bit small and we had to pass one up at times when there were more than a couple of people waiting or when they were full. The lobby was a bit small and was a bit of a bottleneck during and after check-in. The Precinct bar had a good energy and good drink selection but the food and desserts were just okay (we did not get a chance to try the restaurant). We wish there was a pool or hot tub, which would have been perfect for post-race recovery.
I loved the robes, comfort of the bed and pillows, provided toiletries in the bathroom. We also discovered that there was a towel warmer which was very nice. The tv was great- there was a fridge which came in handy when we had left over food. The in room keurig and travel cup was super convenient There was Giant bottle of FIJI water sitting by the coffee machine labeled that it would cost $7.00 for each if consumed. Kind of annoying I wanted them the entire time but couldn't get over the price.... I can't pay $7 for water.
Very comfortable bed and perfectly situated Unrequested early morning wake up call on check out date
the entire experience was fantastic. The Concierge, Heather, was outstanding.
location and public rooms were good no coffee or tea available in the room
Excellent and enjoyable stay at the hotel. The hotel staff were very professional and helpful. The facilities were ideal. Cuffs bar is great fun. Good location not noisy, shops and sights not far to walk. N/A
Everything was walking distance from the hotel. Staff was really friendly.
The location is great, the restaurant and bar has good food and drinks, the staff was friendly and helpful. We booked three rooms at this hotel because there were 6 of us and we all booked the same type of room but they tried giving one couple in our party a smaller room, but they did fix it so that was good. Also, the refrigerator in our room was broken, but they also came and fixed that right away.
good hotel, good location, great!
Loved the bathroom. the toiletries (Aveda is great!), the warm towel racks, and the robes. The bed was very comfy and the room was nice and quiet. Our room was TINY! Not much larger than our king size bed. That was disappointing. I also wish there was a coffee maker in the room.
The room was a good size and the facilities very good with very good service to support
The staff was extremely attentive and eager to help.
The amenities, the restaurants, the staff, the rooms were all very nice. I was very upset with the fact that my room had no internet access other than paying $13 to $17 a day. I am sure when I made my reservation through Kayak that in the description of the room it read that internet access was included. I called the concierge desk but they were of no help to me. As nice as my stay was, I would not stay at this hotel again nor would I recommend it. The elevators were a mess during my stay too. Everyone staying there was upset and complaining about the incredibly long wait times.
Lovely hotel. Elevator system very efficient. Rooms very spacious. Noisy neighbors. Called front desk and they didn't seem to do anything.
I think the hotel feels too old.
I like the location in the back bay. We're comfortable there because we have stayed there so many times Elevators are a little slow and packed
Elevators are a disaster, unless you love waiting. No free wifi in the rooms (what year is this????). No fridge in rooms (what year is this???)
the view was the best. Have to get private parking, costed same as my stay at the hotel. waited for 1 hour and made 5 calls to get brushes.
We were upgraded to a corner room on the 36th floor with an incredible panoramic view of the Charles River and the city of Boston. We were two guys gong to a red sox game and even though I had called ahead to request two twin beds, we were given a room with a king bed and fold out chair.
Located in large shopping mall in center of town. Very clean and relatively comfortable. Water bottle in room cost $7.50. Elevators very slow on occasion. Very old TV system with limited HD channel selection.
It is in the Copley Plaza and as such closed to every thing and like other hotels in Boston, too expensive for what one gets in return, but this one was less expensive. Though Internet was available, only at exorbitant price; amenities in the room, none; one plain bottle of water was $7.50, though we had a nice view to the street, still the room was not cozy, rather detached , impersonal and with white all around gives the sensation one is in a hospital and it is sickening. no night reading lights. In the middle of night to much lights moving to the room frm out side.. It is clear one is not at home!
the room was very clean,great view of the city and the bed was fantatic.will stay again
U arrived early in the day and they checked me into a lovely room.
Very comfortable, clean room. Staff was very friendly and helpful. Breakfast was delicious and plentiful. Location was outstanding.
the location was not well signposted
Excellent location on full of shops street, near wonderful Commonweath street, Prudential center and Trinity Church, nice wide and convinient rooms I suppose, a bit thin walls - audibility in the rooms is higher than normal
Feel like I found a gem! Great location, very comfortable, good value. We loved having lunch at the Roost the day we arrived and dinner a couple of nights was excellent. And the Patisserie!!
Perfect position and really nice room
Clean, new, and close to Back Bay activities. My colleagues stated at the Mandarin a block away but I booked late for a small percentage of the price. Breakfast starts at 7:30.
It was very clean and convenient, with a very friendly staff. It was a very traditional atmosphere with a good complimentary breakfast. Unfortunately, I lost an expensive alarm clock on Saturday evening between 7 pm and 10 pm. I was in 204 and I have no idea how it could have disappeared from the room.
croissants/view from room/location
Peter Dangelo was great and extremely helpful. Kudos!