Book Budget car rentals in Cleveland

Reviews for Budget in Cleveland

Recent reviews

Traveler rating

Wonderful

19

Very good

5

Good

3

Okay

5

Fair

2

Mediocre

0

Poor

24

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friendly staffreturned the car

car was cleancar smelled

car availablecustomer service

get the carpick up and drop

2.0

The car was 20 miles from the airport. The location was a lie.Reviewed Mar 3 2023

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4.0

Waited 30 minutes for carReviewed Feb 23 2023

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10.0

Friendly check in and check out staff. Very efficientReviewed Feb 13 2023

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10.0

Was pretty much perfect.Reviewed Jan 31 2023

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6.0

So I check in with Budget. They give me my folder with a space number on it. Go outside, but can't find that space in the Budget section. Had to find someone. Oh, that's actually a Hertz car -- they are over there. I know they are the "same" company -- why not act like one?Reviewed Dec 15 2022

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10.0

Everything was smooth and easy.Reviewed Nov 13 2022

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8.0

The car had a clear drivetrain issue that gave the vehicle vibrations at highway speeds. Aged care (42k) for a rental fleet. Better maintenance of fleet would have helped.Reviewed Nov 9 2022

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2.0

They tried to charge me for a second day when I was in the lot 5 minutes before my drop off time. They also attempted to charge me $20 fuel surcharge when I filled up the tank a block away from the pickup site. Photographic evidence saved me. If you rent from here, TAKE PHOTOS OF EVERYTHING-the car, the time, the fuel meter. They have some serious ethical problems.Reviewed Oct 31 2022

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8.0

Good service & value. Exit was very confusing: green lit “customer” exit was not accessible. Red lit gates were the real exit, unclear at night.Reviewed Oct 29 2022

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6.0

My biggest complaint would be the run around I got with the pickup to where I had to go back home and come back cause it wasn’t told to me until I got there that I couldn’t use my debit card and I needed to go thru a credit check before I could rent the vehicle. Good thing it was sorted out with the unfortunate raise in the cost but afterwards everything was fine, even though the time wasted was stressing initially.Reviewed Oct 25 2022

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8.0

our experiences was acceptable with budget. Thank youReviewed Sep 23 2022

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4.0

A full tank of gas would have been nice to start with.Reviewed Sep 16 2022

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• Where are the best pick-up locations for Budget car rentals in Cleveland?

  One of the best pick-up locations for Budget in Cleveland is at Cleveland Hopkins International Airport (CLE). If you have a flight that will be landing at this transportation hub, all you have to do is head to the Arrivals terminal to find Budget’s desk, fill out your paperwork, and then get on the road after receiving your vehicle. Another popular pick-up location is the one located on Superior Avenue, as it is convenient for those that will not be flying and it is centrally located within the city.

• Am I able to pick my own Budget car rentals in Cleveland, or will I be assigned a vehicle by the company?

  When you first make your reservation with Budget, you will be asked to select the specific car model that you would like to receive. It’s important to keep in mind that you are not guaranteed to receive this model, as this will entirely depend on the availability of the fleet for the specific branch that you choose to rent from in Cleveland. If the branch cannot provide you with the vehicle that you have requested, you will be provided with a similar vehicle instead. However, it may not be a vehicle from the same auto manufacturer that you had first chosen.

• Is it possible for me to have Budget car rentals in Cleveland delivered directly to me?

  Budget does not offer a service that allows individuals to have their rental car delivered directly to their personal residence, office, or hotel. To receive your vehicle, you will instead need to physically go to a branch of your choice in Cleveland. However, if you are struggling to find a way to travel to your branch of choice, you can benefit from the free shuttle service that Budget offers. A shuttle can come and pick you up from any address within the Cleveland region and bring you to your specific rental branch. 

• Has the Budget rental car policy in Cleveland changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Budget will continually update its policies accordingly. Please contact Budget directly for the latest information. You can find up-to-date information on the coronavirus response of Budget here: Coronavirus (COVID-19) update from Budget

• How much does it cost to rent a car from Budget in Cleveland?

  On average a rental car from Budget in Cleveland costs $67 per day.

• What is the most popular rental car from Budget in Cleveland?

  Intermediate (Mazda CX-5 or similar) is the most frequently booked rental car type from Budget in Cleveland.

• How many car rental locations does Budget have in Cleveland?

  Budget has 2 rental locations in Cleveland. Take a look at our Budget rental location map to find the best rental cars near you.

• Does Budget have a car rental location at the airport: Hopkins Intl airport (CLE)?

  Yes

• Does Budget offer shuttle or airport pick-up services from Hopkins Intl airport (CLE)?

  Yes