Reviews for Enterprise in Cleveland
- All reviews 100%
Nov 2 2016
Renting went smoothly as it should!
Pros: The clerk couldn't find my reservation, so that made me tense for a little bit. I messaged my wife who sent my confirmation number and then he found my car right away. The staff was courteous and helpful.
Cons: They charged me a deposit upfront, which I knew nothing about and it took them 48 hours to refund it after I checked out and paid. Other than that, I had a good experience.
Nov 1 2016
Pros: The CSAs where all very helpful.
Oct 31 2016
Pros: Good service from the Enterprise team. Car was in good shape and drove well. Very well priced when booked through Kayak.
Cons: The car had been heavily cleaned with scented Febreze and the smell was strong enough to cause a headache.
Oct 27 2016
Pros: Great service and price. Car was pretty new, very clean, and ran great!
Cons: The car had some damage to the bumper that wasn't recorded in the contract, so I had to go back to have them check on that.