Reviews for Enterprise in Cleveland
- All reviews 100%
Jan 7 2017
Pros: good price
Cons: did not have the model of car we reserved
Dec 19 2016
Pros: Service people were attentive, explained how to use the car, and most importantly I did not have to wait for more than 5 minutes.
Nov 2 2016
Renting went smoothly as it should!
Pros: The clerk couldn't find my reservation, so that made me tense for a little bit. I messaged my wife who sent my confirmation number and then he found my car right away. The staff was courteous and helpful.
Cons: They charged me a deposit upfront, which I knew nothing about and it took them 48 hours to refund it after I checked out and paid. Other than that, I had a good experience.
Nov 1 2016
Pros: The CSAs where all very helpful.