Book Enterprise car rentals in Cleveland

Reviews for Enterprise in Cleveland

Recent reviews

Traveler rating

Excellent

43

Good

8

Okay

3

Mediocre

12

Poor

0

Find reviews that mention:

car was greatpick up and drop

car availableairport location

get the cargreat customer

staff was very helpfulgreat experience

great servicecustomer service

great price

10.0

Pros:Easy pick up and drop offReviewed May 25 2021

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10.0

Pros:Thank you guys for great customer service. Love itCons:N/AReviewed May 12 2021

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8.0

Cons:The car was just a little too small for meReviewed Jan 28 2021

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8.0

Pros:Great staff. Clean car.Cons:Car pick up reservation was not at airport. Had to change reservation when I got there and was a higher price.Reviewed Nov 29 2020

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10.0

Pros:The staff at pick up was great and very efficient.Cons:The drop off in Erie could have been better. The airport was closed and there was no signage of where to drop the car or the key. We were thankful the airport police officer helped us out.Reviewed Nov 17 2020

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2.0

Cons:They have to improve the cleaning, they are not disinfecting the cars I found a glass with pee on the door and a used mask in the back of the carReviewed Oct 20 2020

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2.0

Pros:Didn't end up renting the car because the reservation made note that there was shuttle service to the rental car facility from the Cleveland airport. I was instead booked for a location 24 minutes in the opposite direction of where I needed to be going. I ended up booking directly with Enterprise at the airport.Cons:Accurately describe the location of the car rental facilities when making the reservation.Reviewed Sep 22 2020

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2.0

Pros:Didn't end up renting the car because the reservation made note that there was shuttle service to the rental car facility from the Cleveland airport. I was instead booked for a location 24 minutes in the opposite direction of where I needed to be going. I ended up booking directly with Enterprise at the airport.Cons:Accurately describe the location of the car rental facilities when making the reservation.Reviewed Sep 22 2020

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2.0

Pros:Didn't end up renting the car because the reservation made note that there was shuttle service to the rental car facility from the Cleveland airport. I was instead booked for a location 24 minutes in the opposite direction of where I needed to be going. I ended up booking directly with Enterprise at the airport.Cons:Accurately describe the location of the rental car facilities when making the reservation.Reviewed Sep 22 2020

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8.8

Pros:When I went to pick up my reserved rental it wasn't there cause others were late returning theirs... so they did everything they could as quickly as possible to get me a vehicle of the size I needed... and very friendly staff!!!!!Cons:The 800 number I had said that I couldn't drop off the vehicle a day early cause it was closed. So the next day when I went to drop it off the person there said I could have and showed me the drop box... because of this I had no one to take me back home that day which was an hour drive away and had to start walking in the rain back home... thankfully a nice person gave me a ride even though I was soaking wet from walkingReviewed Sep 13 2020

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8.8

Pros:Staff was very friendly and helpful.Cons:They did not have the SUV I reserved so I took a car instead. The vehicle was clean, however, there was the obvious small of marijuana present.Reviewed Aug 21 2020

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8.0

Pros:Fast. However the luxury SUV they gave me needed oil and filter change according to the message on the dashboard.Cons:SUV having had a full maintenance complete before rental.Reviewed Aug 5 2020

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• Has the Enterprise rental car policy in Cleveland changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Enterprise will continually update its policies accordingly. Please contact Enterprise directly for the latest information. You can find up-to-date information on the coronavirus response of Enterprise here: Coronavirus (COVID-19) update from Enterprise

• How much does it cost to rent a car from Enterprise in Cleveland?

  On average a rental car from Enterprise in Cleveland costs $100 per day.

• What is the most popular rental car from Enterprise in Cleveland?

  Mini (Chrysler Pacifica or similar) is the most frequently booked rental car type from Enterprise in Cleveland.

• How many car rental locations does Enterprise have in Cleveland?

  Enterprise has 3 rental locations in Cleveland. Take a look at our Enterprise rental location map to find the best rental cars near you.

• Does Enterprise have a car rental location at the airport: Hopkins Intl airport (CLE)?

  Yes

• Does Enterprise offer shuttle or airport pick-up services from Hopkins Intl airport (CLE)?

  Yes