Book Enterprise car rentals in Cleveland

Cons: I reserved a small car mostly thinking of fuel efficiency. When I went to pickup the car, the only vehicle available was a Jeep Compass which is by no means fuel efficient. Therefore I ended up spending 3 times the amount I had budgeted for gas.

Cons: N/a

Cons: Bruce-my husbands number is 417-353-1801

Cons: Gave a defective car. Would not reduce rate.

Cons: The price was higher than originally quotes, by 120 for insurance.

Cons: Enterprise staff first offered me a vehicle that was a step down from what I ordered. That seems to be standard practice as this is 2nd time in last 6 months I've rented from Enterprise.

Cons: did not have the model of car we reserved

Cons: They charged me a deposit upfront, which I knew nothing about and it took them 48 hours to refund it after I checked out and paid. Other than that, I had a good experience.

Cons: The car had been heavily cleaned with scented Febreze and the smell was strong enough to cause a headache.

Cons: The car had some damage to the bumper that wasn't recorded in the contract, so I had to go back to have them check on that.

Cons: Short line for pickup but had to wait. I was third in line while a brand new guy checked people in. There were three other employees outside on break. Not horrible but it's been better in the past.

Cons: I showed up at Cleveland Airport for picking up my pre-booked car from Enterprise counter. The line was 10 people long with one agent struggling while other car rentals were all 1-2 people long lines with multiple agents. While I and 9 others were patiently waiting for our turns, the agent took time to announce "Just so that you all know and not surprised when you get to the counter, we are out of cars and it may take 1-2 hours to get a car". Really? I quickly whipped out my phone, made a reservation on Avis.com and shifted to the much shorted Avis queue, got my car and was on my way! Thanks Avis!!! Enterprise, you suck!! I thought I should cancel my Enterprise reservation just in case they still decide to charge me. There online system won't let me cancel and I had to call in while driving my Avis car and punch through a bunch of codes, talking to a few people before (I think) I successfully cancelled my Enterprise reservation. Beware -- a reservation with Enterprise means nothing!!!

Cons: Had to wait for car because they didn't have any ready when I got there.

Cons: Car was dirty and all windows had to be cleaned inside and out.

Cons: The pick up and drop off process was a little time consuming. The car seemed a little expensive for what we got.

Cons: very few cars to pick from

Cons: The quoted price for the car doubled after insurance was added. Very unfair and poor value, I shall not be using Enterprise again.

Cons: Pickup was a mess - couldn't get out of the lot the first time since the tablet system wasn't apparently working, so got it done on paper. then on drop-off they had no record of the car(!) Needless to say, way too much time was spent waiting for what used to be very simple. Never good when trying to catch a flight. Look at the title even "in null = in Detroit" - if that isn't poetry, I don't know what is.