Book Thrifty car rentals in Cleveland

Reviews for Thrifty in Cleveland

Recent reviews

Traveler rating

Excellent

33

Good

11

Okay

8

Mediocre

10

Poor

2

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car was cleancustomer service

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great pricecredit card

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2.0

Is verey expenceveReviewed Nov 28 2022

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10.0

Car rental counter person was amazing. I did not catch her name but she has a heart tattoo on her throat. There was a short wait for a car so she upgraded me. Thank you!!!Reviewed Aug 18 2022

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10.0

Rocky at pick up was very friendly and professional.Reviewed Apr 10 2022

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2.0

It took forever to rent the car. They needed more staff or just a faster process. Also, the car I was initially given wasn't in the space I was told so I needed to walk back in and have them find me another car. Also, I got a $465 bill when I was only expect $24 charge. I literally used the car for less than 6 hours!!! It was ridiculous and I'm still waiting for my credit card to be refunded. Great value but not work the stress and time I've spend getting my money back. Last rental with ThriftyReviewed Nov 13 2021

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1.9

There was no one at the counter when we arrived and were told that they are hardly ever there. We did not know what to do there was no sign or instructions on the counter or in our email. The security guard said “try the hertz counter. “ we did and got a car after much concern It was the same on the way home and I hav e still not received my email receipt.Reviewed Jul 20 2021

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1.9

Pick up was a nightmare. No cars available and many people waiting over an hour of their scheduled pick up time. I will never rent from this company again. Drop off was easy.Reviewed Jun 23 2021

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2.0

Pros:The drop off went fine. When I told the agent that we turned the car into about our horrible experience picking up the car, he deducted $10 off of the remaining fees.Cons:The pick up was the worst we have ever experienced. From the time that we arrived at the Thrifty counter until we were given the car, it was almost an hour. While we did receive a free upgrade, the wait was totally unacceptable. They gave us a coupon for 15% off of our NEXT Thrifty rental which probably should have just applied to the current rental.Reviewed May 24 2021

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8.0

Pros:Checkout was easy, staff friendlyCons:The car didn’t drive very wellReviewed Jan 23 2021

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2.0

Pros:NothingCons:Would not refund me even though I couldn't travel due to Covid-19!Reviewed Jul 17 2020

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2.0

Pros:Picking up from Cleveland Airport was confusingCons:If my car did not come with a complimentary ant colony. Ants were all over me and my things, distracting me while driving.Reviewed Jul 1 2020

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6.4

Cons:Too much $$$Reviewed Jun 29 2020

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4.4

Pros:Drop-off easyCons:Would not allow to leave lot without purchasing insurance. Nearly doubling the price from what was booked/reserved.Reviewed May 31 2020

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• Has the Thrifty rental car policy in Cleveland changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Thrifty will continually update its policies accordingly. Please contact Thrifty directly for the latest information. You can find up-to-date information on the coronavirus response of Thrifty here: Coronavirus (COVID-19) update from Thrifty

• How much does it cost to rent a car from Thrifty in Cleveland?

  On average a rental car from Thrifty in Cleveland costs $75 per day.

• What is the most popular rental car from Thrifty in Cleveland?

  Intermediate (Dodge Caliber or similar) is the most frequently booked rental car type from Thrifty in Cleveland.

• How many car rental locations does Thrifty have in Cleveland?

  Thrifty has 1 rental location in Cleveland. Take a look at our Thrifty rental location map to find the best rental cars near you.

• Does Thrifty have a car rental location at the airport: Hopkins Intl airport (CLE)?

  Yes

• Does Thrifty offer shuttle or airport pick-up services from Hopkins Intl airport (CLE)?

  Yes