Reviews for Thrifty in Cleveland
- All reviews 100%
Sep 25 2016
Pros: Choice of vehicles
Cons: Counter help more interested in selling extras than helping someone unfamiliar w area. Unable to purchase toll pass. Car smelled of smoke. Fees to return in different city outrageous, more than 2 week rental.
Feb 29 2016
Pros: I had problem with the wipers on my first car, and they quickly replaced it with another car.
Cons: Some cars smell a lot like smoke or air freshener
Feb 27 2016
Pros: It was easy and the associates were so nice!
Cons: Hard to find rental office at first and dropping off was not that confusing during the daylight hours.
Nov 28 2015
one way rental
Pros: Thrifty was great about exchanging my car - twice - during my rental. First, a rock hit my windshield. Then, one morning the car wouldn't start and they towed me to a place to get a new one.
Cons: Well, wish the car hadn't malfunctioned.