Reviews for Budget in Jersey City
- All reviews 100%
Apr 17 2017
Pros: the staff at the pick up point were really helpful - there had been a mix up about pick up and drop off sites and they sorted it really quickly. the first car had a crack in the windscreen - which we pointed out before we took the car - and it was changed with no problem at all. We had to wait about 10 minutes whilst they got a replacement car ready for us. Great service and such friendly staff - we will be back again. They now need to release the deposit held on my credit card!
Oct 22 2016
Location closed at time of pick-up
Cons: The pick-up time was the same time as the location closed, but this was not communicated at the time of booking. Thankfully I called to say I was running late, and saved myself a trip to the rental center. I had to reschedule my car for the following day.
Oct 4 2016
Cons: I did ask for a rental from ewr to Wikes-Barre,pa, I endet to get from jersycity budget office***? to avp, as I got in to the office of Budget , they told me the prise is about $60 more even the new ark is closer than jersy city? *** as I received the confirmation pf my request ( EWR-Wijkes -Barre) Ithought the address of budget is only for the street address
Sep 25 2016
No cars available - they refused to give me a bigg
Cons: I turned up - no compact car like I'd reserved. Plenty of minivans there - they refused to give me one. I phoned customer service of Budget to see if they could help - the representative refused to help, said "I don't care", and ended the call. So - no car. Now I have to write to Budget to get my money back for the insurance I paid for the rental