Reviews for Budget in Kansas City
- All reviews 100%
Sep 19 2017
Got a bad feeling
Cons: Kansas City airport is "different" from the rest of the Budget rental facilities. Maybe a communication error, but if you try to return the car to another location they don't give a receipt or anything. In fact they took ALL my paperwork and I don't have any records anymore (which is especial stressful since the car was damaged when picked it up and made note of it!). They said they will email me a receipt but I still haven't received one. I just keep checking my bank account hoping to see the 600% deposit get refunded.
Jul 5 2017
Rent somewhere else if you can
Pros: We were able to check it in before the location closed.
Cons: Drop off was confusing as we arrived right before the location closed. They were already closing the lot down so we had to walk inside to the counter instead of being met at the pull up area. The guy seemed very confused the whole time and didn't even bother to come out and do a walk around of the car or check the fuel level. Also ended up being $15 more expensive than the reserved price.
Jul 4 2017
Scammed on price
Pros: Served by airport shuttle Located in airport rental car center Car didn't break down during use
Cons: Amount charged was more than reservation Never answer phone Not actually a Budget location so Budget can't help
Jun 26 2017
Pros: Great customer service had no problem checkin- in or out
Cons: Pricing from 3rd party was of by a couple of dollars