Reviews for Hertz in Kansas City
- All reviews 100%
Oct 18 2016
Fixed problem quickly and to my satisfaction.
Pros: Hertz immediately apologized, assigned a new car and upgraded me to next bigger size vehicle. It was fine.
Cons: The car that was parked in my assigned space was parked there in error. When I drove out of the lot, the attendant told me I had to go back in to the rental desk to get it straightened out. That was a pain, I was on my way and then had to take my suitcase and everything back in and get a different car assigned.
Jan 2 2016
Not as nice as enterprise
Pros: Decent rate. Got a complimentery gps unit on second car.
Cons: First car was smoked in. Second car had a misadjusted headlight and an inop fog light. Drop off location closed early, forcing us to keep car overnight instead of dropping off when we wanted to. Couldn't get anyone on the phone until I tried roadside emergency number.
Dec 11 2015
Pros: Everything was great, the people the price and the car
Dec 10 2015
One way rental
Pros: Easy checkout. Customer service was very good. Good price for a one way rental. Actually, the only reasonable rate I could find.