Book Dollar car rentals in Kansas City

Reviews for Dollar in Kansas City

Recent reviews

Traveler rating

Wonderful

14

Very good

4

Good

2

Okay

2

Fair

1

Mediocre

0

Poor

11

Find reviews that mention:

great experiencecustomer service

2.0

They didn’t have any vehicles available when I got there, they were sold out for the day. I was also told I needed to have a $500 deposit ready in the case a car became available and a credit check was required. Definitely will not try to go through this company again.Reviewed Oct 4 2024

review from

10.0

Very good.Reviewed Sep 26 2024

review from

10.0

It was a great experienceReviewed Aug 5 2024

review from

8.0

Need on-site parking for those renting a vehicle just for the day for the renter’s personal car.Reviewed Jul 28 2024

review from

2.0

Our flight arrived at midnight. I noted this when looking for a car. We were dropped off by the airport transport to the car rental facility in Kansas City. There was NOBODY there in the whole facility. Nobody at Dollar. Nobody at any counter. We sat in what resembled an empty shopping mall for 2 hours with my 83 year old mom in a wheelchair and 4 kids at midnight just trying to find a way out of there. No Uber had space for 7 of us. Customer service at Dollar wouldn't answer the phone. Customer service at Hertz quoted us $357 for 1 day to rent one of their vehicles just to get out of there, just to come back the next morning and get our actual rental, pre-paid for at Dollar. Nowhere in our pre-travel emails did it say that when we arrive there wouldn't be anyone to give us our van. Why would you rent a van to someone who stated they were coming in at midnight when you knew you wouldn't be there to provide? Two security guards and an exit gate attendant at Alamo working graveyard helped us as much as they could to get us out of there. We finally were able to snag a van with Alamo for $140 for the night just to get to a place to stay for the night. We had to drive an hour back the next day, on Easter mind you, to get our Dollar rental. Drop off was fine and the vehicle was fine and the manager on duty was able to help with some compensation which was appreciated. Travelers be warned however, vehicle rental past 6pm at KC airport with Dollar or Hertz will leave you stranded and alone.Reviewed Apr 11 2024

review from

10.0

Cons:Lower cost on child seats.Reviewed May 13 2021

review from

10.0

Pros:The staff was friendly and the car was ready and clean.Cons:NothingReviewed May 3 2021

review from

2.0

Cons:Transparency in final costsReviewed Mar 12 2021

review from

2.0

Cons:Could have given what i booked actually.Reviewed Mar 3 2021

review from

6.0

Cons:Car was dirty. Inside and out.Reviewed Feb 21 2021

review from

4.8

Cons:Vehicle wasn’t as big as we asked for. They had nothing bigger. We ended up with suitcases on our laps......Reviewed Nov 3 2020

review from

6.8

Cons:Check out process very long. Check in process long. There were issues found on return (tire had a bubble, cracked in window). I asked the young man what would be done to make sure the tire was fixed before usage and he just shrugged. Not a great experience because of the first and last impression.Reviewed Mar 14 2020

review from

More

• How much does it cost to rent a car from Dollar in Kansas City?

  On average a rental car from Dollar in Kansas City costs $54 per day.

• What is the most popular rental car from Dollar in Kansas City?

  Intermediate (Toyota RAV4 or similar) is the most frequently booked rental car type from Dollar in Kansas City.

• How many car rental locations does Dollar have in Kansas City?

  Dollar has 2 rental locations in Kansas City. Take a look at our Dollar rental location map to find the best rental cars near you.

• Does Dollar have a car rental location at the airport: Kansas City Downtown airport (MKC)?

  No (According to our data)

• Does Dollar offer shuttle or airport pick-up services from Kansas City Downtown airport (MKC)?

  No (According to our data)