Reviews for Dollar in Kansas City
- All reviews 100%
Jan 10 2017
Pros: Shuttle arrived quickly. Counter person was efficient. Car was close to door. Easy to leave airport. Quick check in for car and quick shuttle to terminal.
Dec 27 2016
car okay. rest..... not so much
Pros: Tires were low - had to take time to fill them in cold weather. Ice scraper blade broken - had to buy one to use. Windshield washer did not work, so 20 minute warmups. Bought windshield cleaner and towels so could see thru windshield. Lots of time wasted in very cold weather that was predicted days in advance...... Rental could have been much better.
Dec 20 2016
Great customer service at the counter, but overcha
Pros: The man at the desk couldn't have been more friendly and accommodating. We were happy with our rental and didn't have any issues with pick up or return.
Cons: They never registered our car as being returned and charged our credit card five times before I called and asked what was going on. Not happy about that.
Dec 15 2016
Pros: I requested a car at the last minute on the app, because my flight was cancelled. The app gave me the price of about 85.00, when I got to the counter, everything came up to 151.00, I was charged for an underage fee(25.00) and other things that were not explained to me, I did not purchase liability and insurance because I only needed the car for 5 hours.
Cons: Advertised 85.00 was charged 151.00