Reviews for Thrifty in Kansas City
- All reviews 100%
Jul 20 2017
Rental trip 7/10-7/14
Pros: The thrift employee at the desk was very polite and professional.
Cons: The rental car size I had reserved was unavailable. The car given to me was smaller and it had a crack on the windshield which I had no one to show it to because of my late arrival time. My flight landed approximately at 10 PM.
May 30 2017
Pros: The counter clerk was awesome as was the car! No hidden fees or restrictions...Thrifty is the way to go!
May 24 2017
Pros: Car was fine
Cons: Poor checkin. Waited in line for 20 minutes, was the second in line. Two of the agents seemed unable to process customers without continually asking other agents for help. Finally got to an agent, one who appeared to be incompetent from observing and fears were confirmed with her trying to get my car/reservation. Another 45 minutes for them to find my car (SUV). They kept trying to switch me into a compact car, Had to wait for the rental bus about 30 minutes as the first three were completely packed. The one we got on, with 2 suitcases and 2 sets of golf clubs was over full, no where to put luggage. Driver offered no help to load luggage even after asking. I am 65 and my wife is 66. Poor experience.
Mar 30 2017
Nice and clean car
Pros: Specious big car for reseanable price