Book Thrifty car rentals in Kansas City

Cons: Poor checkin. Waited in line for 20 minutes, was the second in line. Two of the agents seemed unable to process customers without continually asking other agents for help. Finally got to an agent, one who appeared to be incompetent from observing and fears were confirmed with her trying to get my car/reservation. Another 45 minutes for them to find my car (SUV). They kept trying to switch me into a compact car, Had to wait for the rental bus about 30 minutes as the first three were completely packed. The one we got on, with 2 suitcases and 2 sets of golf clubs was over full, no where to put luggage. Driver offered no help to load luggage even after asking. I am 65 and my wife is 66. Poor experience.

Cons: Insurance pressure to buy.

Cons: Thrifty put on a charge for satellite radio at a charge of $7.99 PER DAY!!! I was never asked if I wanted this. Luckily, the charge was taken off when I complained. When booking online, said I would get a certain SUV or something similar. Ended up getting a sedan.

Cons: There was not anything I did not like.

Cons: Had a reservation for a Ford Focus compact car. Got there and no Ford Focus, instead they gave me a Toyota Yaris, which is a subcompact. The person at the counter insisted that a Yaris is a compact and that was what they had. Toyota clearly classified this car as a subcompact. They did have Hyundai Elantra's but it would cost extra because thats a mid-size. However Hyundai classified this car as a compact! I had a reservation for a compact and I paid for a compact, I got a subcompact and a person at the counter that didn't care. I make it a point not to do business with people who cheat me, I will not be renting from Thrifty again.

Cons: My flight arrived early and so I arrived at the counter at 1:56 with a 2 pm reservation. I was told I would be charged extra for early pick up... no one was able to override the system that, apparently, required this charge... so I sat and waited the 4 minutes to be able to pick the car up to avoid being charged nearly $20. This seemed like a petty, utterly unnecessary requirement in the midst of a busy day.

Cons: Quick ans easy, no issues. Great car.

Cons: No line at pick-up for those who had reservations. Long wait. Vehicle was very dirty inside. Windshield very dirty inside. Needed tires they where almost bald in front and oil change light kept coming on.

Cons: Friendly but Slow service on return of rental car. Sticker shock on rental price. The rental rate did not include taxes online. I got sticker shock when picking up the car.

Cons: The fact I returned the car a day early and they said I could not get a price adjustment because I booked through a third party