Reviews for Dollar in Sacramento
- All reviews 100%
Oct 15 2016
Pros: Dry clean car
Cons: It was all good
Oct 4 2016
My experience with Dollar was the worst rental exp
Cons: Had to wait 45 minutes to get to the counter to speak to someone. I then had to wait another 50 minutes outside because they had problems bringing cars to the customers. There were at least 20 people waiting outside as they brought 1 car every 15 minutes. I decided to cancel my reservation and go to Alamo. This was the worst car rental experience that I have ever had. Not sure why it was taking them so long to provide my cars, but they definitely failed in the customer service dept of trying to at least keeping us informed of what was going on.
Oct 3 2016
Cons: There was a long line of customers when we arrived at the rental terminal but not enough cars to accommodate any of us in line plus all the people who were standing in a line outside waiting for cars. Poor business practice to have that many people not get a car when we all had reservations.
Oct 3 2016
Pros: Processing of my rental was quick and straight-forward. No long lines to contend with at this site.
Cons: Actual receipt of the car took longer than expected. There was disorganization evident but the guys had a good attitude and the weather was good so it was all taken in stride.