Burien Car Rentals

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Burien car rental reviews and directory

Payless
payless
Car rental reviews:
Okay (6.1, 158 reviews)
Car rental locations in Burien:
1 location
Payless
Locations in Burien
3150 S 160th Street
+1 206 496 1174
  • 5.8
  • 6.4
  • 6.5
  • 5.8
  • 5.9
Recent reviews
4.4 Okay
Oct 19 2015
Car was smaller than ordered, but OK. Main gripe i
Pros: Easy location, as all airport hires in SEA are.
Cons: Not showing what I'd actually be paying... Excessive insurance and fees...
6.0 Okay
Nov 2 2015
Pros: Easy to drop off and pick up.
Cons: Did not get the car that I thought I was getting when I booked the rental.
5.6 Okay
Aug 30 2016
Stressful+Poor service = Not renting from Payless
Pros: Car was clean -- so good. Guys not at the counter are great -- the ones giving you your keys and are there when you drop off the car.
Cons: Employee at counter will try to sell you all kinds of insurance -- know your stuff before going in. They will actively manipulate you with negative statements about your insurance. They will not use price points but continually try to upgrade you or sell you things you don't need. It was NOT an easy pick up.
2.0 Poor
Oct 19 2016
No cars, no service
Cons: They didn't have any cars and were basically trying to hide that information from all of us. Eventually they walked me over to the Thrifty counter and implied that they would give me a car at the same rate. Hot that did not happen. Extremely unprofessional and so frustrating.
10.0 Excellent
Oct 26 2016
Easy in Seattle
Pros: They had the car I reserved despite my arriving late in the day. A big plus in my book! All the other budget car rental places I have used in the past have not had what I requested and "upgraded" me to a mini van (not an upgrade in my opinion) or I could pay more for a mid-size vehicle. The whole process with Payless was easy and quick with friendly service. The car was clean and ran well. I'll use them again. Helpful hint when renting in Seattle.....ask about Toll Fees!
6.0 Okay
Nov 16 2016
Cons: all the hidden charges..It ended up costing $300 instead of the quoted $143!!
2.0 Poor
Dec 8 2016
Bait and switch!
Cons: Guys booked out excellent price but no cars for three hours. They blamed it on kayak/priceline
4.0 Mediocre
Jan 17 2017
Tried to cheat me
Cons: The man at the counter there tried 3 times to get me to pay a much higher price than the online reservation I had. Finally after waiting around and letting him wait on other customers he honored the online price.
9.6 Excellent
Oct 11 2015
Cons: Interior could have used one more pass through for cleanliness.
2.0 Poor
Oct 11 2015
Terrible service - try to force you to upgrade if
Pros: Nothing.
Cons: The customer service is terrible. Flight was an hour late, and therefore I got to them late. Told me it is my fault for being late, and that he couldnt honor my car since none is available, and I'd have to pay to upgrade.
Hertz
hertz
Car rental reviews:
Good (7.7, 23 reviews)
Car rental locations in Burien:
2 locations
Hertz
Locations in Burien
14500 1st Avenue South
+1 206 242 4343
3150 S 160th Street, Suite 510
+1 206 277 2300
  • 7.3
  • 8.4
  • 8.0
  • 7.5
  • 7.2
Recent reviews
4.0 Mediocre
Sep 22 2016
Hertz schemed us. BEWARE! !!!!!!
Pros: We booked a 2 day rental through kayak. Nowhere on the kayak website (or hertz website for this matter) it said that the driver name and name on credit card used for paying must be the same. When we arrived to the hertz counter they refused to give us a car or change the reservation (even though hertz customer service said they could) and told us we had to open a new reservation. We were in a hurry to get to a time sensitive reservation so we went through with it. All of a sudden our 133$ original order bulged up to 315$!!!! And they schemed us to get insurance telling us the renters insurance we got from Allianz will not cover the new reservation (total and complete lie, but we were in a hurry and they took advantage) and also implied that the insurance is mandatory. When we returned the car we confronted the manager (rude one named theresa) and she said that all conversations are recorded and she will check if it's the case. Less then 3 minutes later she came back (no way on earth she located and listened to the conversation) and told us that we have been explained and that we are done for (so we wont be able to rent a car from hertz again-like we ever gonna...) Do yoeself a favor and STAY AWAY.
Cons: The manager theresa, and the way she and her associat schemed us.
6.8 Good
Sep 14 2016
Hard sales pitch ineffective
Cons: Hard sales pitch for insurance, gas unnecessary and left a poor impression. Unaccounted for taxes increased final price dramatically. Could have been communicated better from the beginning.
9.6 Excellent
Oct 4 2016
Very streamlined process.
Pros: Ease of rental. No drama.
Cons: Nothing.
6.0 Okay
Oct 17 2016
They navigate system was terrible
Pros: The Navagator was so slow and could not keep up. And almost caused me many accidents. It also was overpriced.
8.0 Good
Feb 6 2017
Pros: Efficient personal help at the counter, and able to choose any car parked in that zone. Price was good too.
Cons: Tried to sell me insurance I didn't want, even after I said I didn't want any
8.0 Good
Mar 10 2017
Kiosk didn't work for me
Pros: Line was long at 12 pm - tried kiosk didn't work
Cons: Tried kiosk didn't work - lost 4 places in line
10.0 Excellent
Mar 19 2017
Pros: Good, quick check-in process
4.4 Okay
Mar 22 2017
Upcharged on pickup
Pros: Car was fantastic. I could select the car of my choice from the category I rented, and picked a Mazda 3. It drove great, got 40+ mpg, and was overall quite pleasant.
Cons: The counter only gave me options that included insurance. I selected what I thought was a basic rental, but was instead the basic insurance. It's my own fault, but I hate when business don't even present you with the cheap option and make you ask for it. I was tired and didn't think it through. Sales tactics like that tripled my expenses, and ensured I will never rent from Hertz again. They've permanently​ lost me as a customer.
9.2 Excellent
Apr 8 2017
Great value.
Pros: Got the vehicle at a great rate. Clean, brand new. Short lines.
Cons: Attempted up sell was not expected. Already checked my options prior to reserving.
6.8 Good
Apr 25 2017
Pros: Easy drop off and check in.
Firefly
firefly
Car rental reviews:
Excellent (8.8, 12 reviews)
Car rental locations in Burien:
1 location
Firefly
Locations in Burien
3150 S 160th St, Suite 502
  • 8.7
  • 9.2
  • 8.3
  • 8.8
  • 9.0
Recent reviews
8.8 Excellent
Oct 17 2015
Pros: Very friendly staff. Rapid service. Pick up and drop off worked very nice.
7.6 Good
Oct 10 2015
Pros: When we had a flat tire, they answered the phone immediately and were very helpful. They offered assistance in changing the tire ( but we did that ourselves). Then arranged for us to pick up another car from Hertz.
Cons: We don't rent cars very often. So thought we had the extra insurance taken care of by another company. However the person at the counter insisted that it didn't covere the cost of the car being out of service. It always seems like extortion. Pay twice what you expect or ruin your vacation with worry. Also the extra charge for a 2nd driver was unexpected.
8.4 Excellent
Oct 15 2015
Pros: customer service was very friendly
7.6 Good
Oct 18 2015
Seattle day trip
Pros: The shuttle to n from rental agency was convinient n works well
Cons: The windows n mirrors could be detailed so they're clean. I understand about saving water but the views were skewed and I had to clean them myself. Details!!!
8.8 Excellent
Nov 18 2015
Great company
Pros: Check-in and checkout is faster and smoother than any car rental I've used.. Ever! Friendly staff. The third time I've rented from them.
Cons: The cars are a year or two old and have over 10,000 miles on them, but they look and run like new. No issues.
10.0 Excellent
Nov 20 2015
Pros: The ease and efficiency of the rental process! The lady working was very helpful!
Cons: The gps wasn't the greatest but overall a great value!
10.0 Excellent
Apr 17 2016
Easy, convenient, inexpensive
Pros: The price is inexpensive, good for people who just need a car no mater what brand or make it is. And surprisingly I got a new car just have run for 500 miles so I feel fresh and new.
8.0 Good
Apr 28 2016
Pros: Great gas mileage. Friendly and fast service. Shuttle was easy and fast both ways. Great value.
Cons: Car was a little uncomfortable but you get what you pay for. Not complaining.
10.0 Excellent
Apr 30 2016
Very efficient pick up and drop off
Pros: The agent didn't give me the typical upsell for each and every optional coverage. I simply indicated that I'd like to decline the optional coverages and that was that. Also, picking up the car was very quick.
10.0 Excellent
May 1 2016
Pros: very nice guest services worker at pick-up desk
Enterprise
enterprise
Car rental reviews:
Mediocre (3.6, 2 reviews)
Car rental locations in Burien:
1 location
Enterprise
Locations in Burien
14025 First Avenue S #c
+1 206 243 4257
  • 3.0
  • 5.0
  • 5.0
  • 2.0
  • 3.0
Recent reviews
5.2 Okay
Jul 20 2016
Angry with cab ride needed to pick up rental car!
Cons: We did not expect to have to take a cab from the airport to pick up our rental car! We also did not expect to have to return the car to the same location requiring another cab to get us back to the airport! Our reservations were made through Kayak to pick up the rental car at the airport so we were very angry when they did not have a car for us.
2.0 Poor
Dec 29 2016
Booked a van
Pros: On my way to pick up and got a call they are sold out and didn't even offer to search
Eagle Rent A Car
eaglerac
Car rental locations in Burien:
1 location
Eagle Rent A Car
Locations in Burien
13809 1st Avenue South
Sixt
sixtrentacar
Car rental locations in Burien:
1 location
Sixt
Locations in Burien
3150 South 160th Street
+1 206 454 8255
Sunnycars
sunnycars
Car rental locations in Burien:
1 location
Sunnycars
Locations in Burien
3150 S 160th Ste 509
Zeeba Rent-A-Van
zeeba
Car rental locations in Burien:
1 location
Zeeba Rent-A-Van
Locations in Burien
19102 Des Moines Memorial Drive
+1 800 940 9332
195 travelers who rented a car in Burien gave the car agency they used an average rating of 6.4

Car Rental Locations in Burien

Burien