Stressful+Poor service = Not renting from Payless
Pros: Car was clean -- so good.
Guys not at the counter are great -- the ones giving you your keys and are there when you drop off the car.
Cons: Employee at counter will try to sell you all kinds of insurance -- know your stuff before going in.
They will actively manipulate you with negative statements about your insurance.
They will not use price points but continually try to upgrade you or sell you things you don't need.
It was NOT an easy pick up.