Pick-up location | Egypt Lake-Leto |
---|---|
Car types | |
Rental locations | 1 |
Airport locations | 1 |
Mini |
Economy |
Compact |
Intermediate |
Standard |
Full-size |
Luxury |
Minivan |
Passenger van |
SUV |
Commercial |
Pickup truck |
2 locations in Egypt Lake-Leto
Filters
Show reviews that mention
Reviews
2.0 Poor
Apr 2021
Cons:
Was not informed that car rental was full at the airport and I would have to get an Uber to Hillsborough Enterprise2.0 Poor
Mar 2021
Cons:
They didn’t have vehicle even though we had a confirmation and reservation. Very unhappy2.0 Poor
Mar 2021
Pros:
Very friendly staff but after I speak with them to verify availability on cars and do the reservation they don’t have no cars when I arrive lost my time10.0 Wonderful
Mar 2021
Cons:
Clarity of pick-up location. I thought I chose Tampa Airport but I erroneously chose an off-airport location a few miles away. Pleasantly, the counter worker was able to accommodate us during a time of low inventory of cars. The young man in the lot, Chris, was extremely helpful and professional also. We will definitely rent through you and Enterprise in the future: low mileage, clean cars, helpful employees!2.0 Poor
Jan 2021
Cons:
Two of The tires kept loosing air. Enterprise was very unhelpful with the situation. The car was dirty and the gas tank was on empty. I had to fill it up after driving it off the rental lot. Zero stars.5.2 Fair
Jun 2020
Pros:
Everything was fine except the car was full of crumbs which is probably why it was full of ants!Cons:
Vaccum the car out once in a while.One location in Egypt Lake-Leto
Filters
Show reviews that mention
Reviews
2.0 Poor
Jan 2022
2.0 Poor
Dec 2021
4.0 Mediocre
Nov 2021
10.0 Wonderful
Oct 2021
4.0 Mediocre
Apr 2021
Pros:
The staff was friendly.Cons:
The car that was given to us needs attention: very dirty interior, ripped carpet, no windshield wiper fluid, passenger seat belt was very difficult to latch and unlatch (needed assistance from the driver).2.0 Poor
Apr 2021
Pros:
NothingCons:
If I would have been notified BEFORE I paid for a rental in full that a 500$ deposit on a major credit card (not debit) would be required at pick up. Was totally stranded with NO rental and Michigan kids for spring break in Florida ...One location in Egypt Lake-Leto
Filters
Show reviews that mention
Reviews
10.0 Wonderful
Aug 2022
6.0 Okay
May 2021
Pros:
Pick up location was easy to get to, avoided having to go to airport.Cons:
During pick up I specifically asked for the car to be free of smoke smell. Staff assured that they flag cars that smell like smoke in the system and that the car I was getting was good. This was not the case - the car reeked! When I asked for a different car they said none was available in the same class. They only offered to wipe it and spray with Lysol. It was a holiday weekend and impossible to rent another car in short notice so had to deal with smoke smell.10.0 Wonderful
May 2021
Pros:
Pickup way easy.Cons:
Not charging us twice would be a start. Let’s see, there were 8 people in line at drop off and by the time it was our turn, the rental was late. They tried to charge us for the day because of it. Yeah, no. Just an absolute disaster at St. Augustine drop off. The poor kid in there had no idea what he was doing.2.0 Poor
Apr 2021
Pros:
When we got to Tampa to pick up the car the office was closed. I called budget, they told me they close at 2 on Saturday, my pick up time. I asked if they had a car at the airport, they said no. I asked if they were open at the office on Sunday I would pick up the car on Sunday. They said they open at 9 but my car was no longer available , event though I didn't pick it up and they were closed all night. !!!! Called enterprise at the airport they got me a car immediately at the airpot. Will NEVER use you for anything. You don't even know my car wasn't picked up and I even got emails from you telling me my contract was cancelled. NEVER AGAIN!!!!!!Cons:
Stay open or not accept the pickup time if you're closed DUH !2.0 Poor
Apr 2021
Pros:
The car functioned to get me from point a to b. That is the only positive.Cons:
Horrible customer service. Significant overcharge. Car was dirty even in pandemic - the one tine you’d expect it to be clean and pristine. Suv was awful quality for the price2.0 Poor
Apr 2021
Pros:
Nothing. The experience (or lack thereof) was a total disaster.Cons:
Everything. Not one thing about the experience went according to plan. I had to cancel the reservation. Priceline stinks.One location in Egypt Lake-Leto
Filters
Show reviews that mention
Reviews
8.0 Very good
Jun 2021
Pros:
Friendly staff, very clean carCons:
Hidden expenses when you book are ridiculous. Was originally to pay 500 when I booked online. Card was charged over 1000 when I picked up.2.0 Poor
Apr 2021
Pros:
Nothing, no customer service AT ALL!!!!!!!! It was wrong location pick up instead at the Tampa airport, the airport AVIS rep offer me the same car for the DOUBLE PRICE!!!! When I went to the pick up location, spend $40.00 on Uber, who is going to compensate my inconvenience?, the location was closed. When I called the next day, the service rep told me that car was not available and hang up the phone. Will NEVER use your service in the future and posted the same response on all the social media. Your service is horrible and the worth it could be.Cons:
Provide the customer service and about customers.2.0 Poor
Apr 2021
Pros:
The location called one hour before the car was to be picked up an canceled the reservation. Left a voicemail. No attempt to find at another location, give a voucher for another trip. I called back a couple times and eventually gave up and decided to enjoy my vacation. Ride shares were scarce and it was extremely inconvenient. First night we didn’t have food. Very stressful experience.Cons:
Having a car and fulfilling the order.2.0 Poor
Apr 2020
Pros:
The price was great for the 1st few days.Cons:
Would have been nice to know up front that it costs an extra $10 to extend your rental agreement...would have been nice to know upfront it costs an extra $10 to change drop off location. It would have been critical to know my rental price would jump from $17 per day to $50 per day because I had to extend my rental agreement due to my car not being repaired yet. I am extremely dissatisfied.8.4 Very good
Mar 2019
Pros:
The suburbanCons:
They could have had my car I reserved instead they didn’t had to find one at another Avis then argue to get the same price I originally reserved at. Terrible company no customer service2.0 Poor
Mar 2018
Cons:
I reserved an economy car and when I went to pick it up was given a huge SUV and told there were no other cars. The satellite office told me to go to the airport to swap it out. The airport also said they had no other cars. Why reserve a car if there is no care taken to give you that car. It was noon - not late in the day. Finally after refusing to leave - I couldn't drive a huge SUV - they gave me a car just returned and not cleaned . They were very nasty about it . When I returned the car the attendant told me to put the keys in the car when I tried to hand them to hi. The door was closed and locked the keys in. Again, the attendant told me to go to the booth in the garage since he couldn't' check me in and was nasty. No more AVIS for me!!!!!!!!!!!!!!!!!!One location in Egypt Lake-Leto
One location in Egypt Lake-Leto
One location in Egypt Lake-Leto
One location in Egypt Lake-Leto
One location in Egypt Lake-Leto
One location in Egypt Lake-Leto