Cons: I didn't get the option to return the car with a full tank of gas.
Jan 3 2017
Pros: I liked the vehicle which was a Chevy Traverse. It had a lot of conveniences.
Cons: The car exterior was not clean when I picked it up. Nor did it have a full tank of gas. The person who assisted me never disclosed these things, but when I brought it up, they did accommodate me by marking the car empty so I didn't have to fill it up with gas when I returned it.
Another thing to point out is that they didn't have the price I was quoted on the paperwork. It was almost $100 more for the week. I noted this when reading the documentation. They did go back in and check the price of my reservation and lowered it accordingly.
Dec 27 2016
Pros: My car broke down during the Holiday season and rentals were hard to find. Kayak and Enterprise came through. Good service on both ends of the transaction. Thanks
Jan 3 2017
NO CARS WHEN I GOT THERE!
Cons: No vehicles were left when I got there. Because of transportation problems to the rental location I was three hours late. Didn't realize I had to call there were no cars there when I arrived! NORMALLY I HAVE NOTHING BUT GREAT THINGS TO SAY ABOUT ENTERPRISE AFTER 20+ YEARS OF RENTING FROM THEM THEY ARE AWESOME BUT THIS TIME THEY DROPPED THE BALL WITH A LITTLE HELP FROM ME NOT CALLING. Oh well 99% after 20 years. This time ENTERPRISE gets a pass.................