Pick-up location | Glendale Heights |
---|---|
Car types | Compact, Economy, Full-size SUV, Intermediate, Intermediate SUV, Luxury, Premium, Standard SUV, Supplier choice |
Rental locations | 2 |
Popular agencies | Hertz |
Economy | $43/day |
Compact | $43/day |
Intermediate | $46/day |
Full-size SUV | $90/day |
Premium | $62/day |
Luxury | $67/day |
Supplier choice | $41/day |
Intermediate SUV | $55/day |
Standard SUV | $73/day |
8.6
Excellent
20 reviewsCleanliness
7.3
Comfort
8.6
Pick-up/Drop-off
10.0
Value for money
9.3
3 locations in Glendale Heights
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Reviews
10.0 Excellent
May 2021
Pros:
Yes very friendly and knowlegableCons:
Good as is10.0 Excellent
Aug 2019
Pros:
very friendly staff, quick pick up, and key drop off on sundayCons:
More staff needed on saturday2.8 Mediocre
Apr 2019
Pros:
Very littleCons:
Don’t rent a car here.9.2 Excellent
Apr 2019
Pros:
Very cleanCons:
The Bluetooth connection to the car had a lag that was a bit of a pain. It seems to be a factory issue but it still was a bother.4.0 Okay
Apr 2018
Pros:
Usually rent from Enterprise. Tried Hertz. Very unprofessional.Cons:
The place was closed when I got there at noon which was when I was scheduled for pick up. Then I had to wait an hour to get the car because it was not at the there. I drove it home and found out the battery was dead. Had to wait for AAA to jump the car. Then I had to drive to Firestone to get a new battery. Another hour wait. Headed to Florida, ran into bad weather and found out there was now window washer fluid. A very bad experience with Hertz rental car.2.0 Mediocre
Jan 2018
Pros:
Nothing, wasted 1 1/2 hours to get a rental car.Cons:
Too many requirements. I ended up going to Budget, they are great!Avis
8.0
Excellent
1 reviewCleanliness
8.0
Comfort
8.0
Pick-up/Drop-off
8.0
Value for money
8.0
One location in Glendale Heights
Enterprise
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
4 locations in Glendale Heights
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Reviews
10.0 Excellent
Mar 2019
Pros:
Staff was curtious and friendly. I was offered a Ford Flex SUV that was ready I'm glad I tried one out.Cons:
Vehicle was dirty inside smelled like a wet dog10.0 Excellent
Mar 2019
Cons:
Interior of the car2.0 Mediocre
Jan 2017
Cons:
service3.6 Mediocre
Jan 2017
Cons:
No vehicles were left when I got there. Because of transportation problems to the rental location I was three hours late. Didn't realize I had to call there were no cars there when I arrived! NORMALLY I HAVE NOTHING BUT GREAT THINGS TO SAY ABOUT ENTERPRISE AFTER 20+ YEARS OF RENTING FROM THEM THEY ARE AWESOME BUT THIS TIME THEY DROPPED THE BALL WITH A LITTLE HELP FROM ME NOT CALLING. Oh well 99% after 20 years. This time ENTERPRISE gets a pass.................10.0 Excellent
Dec 2016
Pros:
My car broke down during the Holiday season and rentals were hard to find. Kayak and Enterprise came through. Good service on both ends of the transaction. Thanks4.0 Okay
Aug 2016
Pros:
Not muchCons:
Car was not ready until 2 hrs after reservation, not in good shape. At least 5 people all waiting for cars with reservations. Staff extremely unknowledgable about whereabouts of cars and very unconcernedBudget
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
2 locations in Glendale Heights
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Reviews
2.0 Mediocre
Sep 2018
Pros:
N/ACons:
They did not have the car for us at pickup even though it allows us to reserve a car at this location.2.0 Mediocre
Oct 2016
Pros:
They did not have the car I requestCons:
I hated it they did not have the car I requested or something similar.7.6 Good
May 2016
Pros:
FriendlyCons:
They need to clean the vehicle2.0 Mediocre
Apr 2016
Pros:
Ease of booking through Kayak. nothing else.Cons:
When I picked up the car, it was in a seedy location on a lot that was shared with uhaul. my rental was the only budget rental on the lot. The attendant looked like she just woke up in the back, and didn't do a walkthrough to check for damage (and there was a lot!), the car was filthy inside and out and high mileage. There was tobacco and trash inside the car, It smelled horrible inside, and the rental agreement from the previous renter was on the passenger seat. The rental was in chicago area but for some reason the license plate said Florida. It felt like the car was someone's personal car that they just decided to rent out. Also, the price of the rental i found out later was much more than other comparable car rental places in the area. upon returning the car, it was like a cattle call, they didn't say one word just gave me a receipt and walked away. I didn't get a chance to explain how bad the experience was. But I doubt they care.2.0 Mediocre
Sep 2018
Pros:
N/ACons:
They did not have the car for us at pickup even though it allows us to reserve a car at this location.2.0 Mediocre
Oct 2016
Pros:
They did not have the car I requestCons:
I hated it they did not have the car I requested or something similar.7.6 Good
May 2016
Pros:
FriendlyCons:
They need to clean the vehicle2.0 Mediocre
Apr 2016
Pros:
Ease of booking through Kayak. nothing else.Cons:
When I picked up the car, it was in a seedy location on a lot that was shared with uhaul. my rental was the only budget rental on the lot. The attendant looked like she just woke up in the back, and didn't do a walkthrough to check for damage (and there was a lot!), the car was filthy inside and out and high mileage. There was tobacco and trash inside the car, It smelled horrible inside, and the rental agreement from the previous renter was on the passenger seat. The rental was in chicago area but for some reason the license plate said Florida. It felt like the car was someone's personal car that they just decided to rent out. Also, the price of the rental i found out later was much more than other comparable car rental places in the area. upon returning the car, it was like a cattle call, they didn't say one word just gave me a receipt and walked away. I didn't get a chance to explain how bad the experience was. But I doubt they care.