This guy is a rip off - Douglas Lauer - He charged
Cons: This guy is a rip off - Douglas Lauer - He charged me $500 deductible -
He charged me for something I didn't do. The damage was already there when I rented the car and Jason told me we don't need to put that in the contract. When I returned the car, Douglas told me that he has to file a claim and Jason ignored his comments at the time of rental. Stay away from these guys. They just want to repair their cars with your money!
Sep 26 2017
Pros: nice service
Oct 20 2016
Pros: Jordan picked me up to bring me to the Mission Viejo office. She was very friendly and accommodating. She also made the check out process run smoothly,
The staff also helped me with the turn in process so that I could easily get back to my home.
The Ridge Route office was great as well.
I love that Enterprise makes everything so easy!
Jan 11 2017
Pros: Great service. Friendly and well-trained staff.
Cons: I just wish the price was lower for an economy car. I will always go with the company that is the cheapest price.
Nov 23 2016
Pros: This enterprise was very accomadating and the customer service was fantastic.
Cons: The only complaint is the hybrid vehicle cargo space; the trunk was not designed well and could fit barely two suitcases the rest has to go in the backseat.