Madison Car Rentals

Cons: There was confusion over the pick-up location. I had requested Nashville airport, but my documentation had an address which I was told was down town, and was closed when I arrived. However, we did sort it out amicably.

Cons: Nothing...

Cons: I was in a hurry when I picked up the car because I had an appointment less than an hour before ( and I had 40 minutes drive). The agency opened at 9. They let me in at 850am but they didn't want to help me before 9. (That I can understand). But then, they started to answer the phone, go to see another car for his colleague etc. it took about 20 min to do the contract and get the car... Except that, it is a very good agency and I recommend it.

Cons: Not much room for luggage

Cons: I chose airport code BNA as my pick up and drop off point when selecting options for my car rental. An offsite rental facility should not be shown unless the rental agency will pick you up from the airport. Enterprise has a company slogan "we'll pick you up" - apparently not because I had to pay a $30 Uber fare to get to the facility. If Kayak chooses to show options a warning should pop up letting the user know that an off site rental facility Had been selected, and in that case wether or not the rental facility has shuttle service

Cons: Car was parked in an odd spot that required a littl maneuvering to get going.