Cons: The inside of the car could have been cleaned better upon pickup.
Feb 22 2017
Pros: Love the service
Cons: a little pricey!
Sep 5 2017
Horrible customer service
Pros: The car was the same as my own so it was an easy drive.
Cons: Our car was reserved for 8 at the Northridge location but they didn't have it ready until 8:30. When I asked about the delay I was told we are lucky we didn't get a call canceling our reservation. Ummm, I reserved in advance and paid in full. Horrible cutosmer service. Even customers that were in there were asking if we were helped and how long we had been waiting.
Oct 20 2017
Covenient, clean & cost-effective!
Pros: Good friendly staff...on time out the door and easy drop-off.
Pros: No hassle. Very quick service at the counter.
They made it easy.
My compliments to them and a thank you.
Dec 13 2016
Pros: Fast courteous service. Great price. I did porchase their insurance it had better coverage.
Cons: Don't by rental car from Kayak it's a third party vendor with little
Coverage. so we cancelled that coverage and got bumper to bumper with enterprise for a few dollars more.
Dec 17 2016
Pros: Granada Hills CA branch has one angle her name is Carissa I had compact small carshe did not have any and she upgrade me to Truck I was thinking to mo ve some stuff around house and I did it she is absolutely one of the BEST
I work in ship and rent all the time but this time was really GREAT
I will not buy any car because of this place treat me like my own family