Reviews for Sixt in Los Angeles
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Feb 20 2017
Pros: Free additional driver(s)
Cons: Limited number of available alternative vehicles at the location as we missed our scheduled pick up time.
Feb 14 2017
Pros: The shuttle driver was very nice & understanding
Cons: The employee really could care less about your problem first of all I was standing in the rain & cold for a 1/2 Got there and they told me the car was rented for pick up at there Venice office I asked if we could transfer it to this one and they said no... how far is it? 1/2 hour can I get a taxi ... you could but they are closed now... it was 7:05... what time did they close... 7.... they said I could rent from them but they have expensive airport prices. OK How much? A thousand? 700? I was kidding well kid you not my weekly rental that I made just changed from 167. To 430.... but they ciuld give me a discount of$25.... NO THANK YOU... I was not about yo govr them the satisfaction and taking advantage of a stranded traveler. I asked them to shuttle me back to the airport. On the way back to the airport the shuttle driver asked me why I was going back... so I told him... his comment was ... the Venice office isn't closed.... well by that time I swore I would I would NEVER Rent from SIXT... the people working there should be ashamed of them selves!!!!
Feb 6 2017
Pros: Price, Fast out check out, No problem.
Cons: Car had papers and other items from previous renters.
Jan 20 2017
Don't trust what is sold to you
Pros: Pick up and drop off was quick, easy, and the staff was nice and personable.
Cons: Reserved a premium SUV using Kayak. However that is not I was given. Kayak failed to mention requirements and policies that Sixt has and alowed me to rent a premium SUV using the site. However when I arrived they informed me that I couldn't rent that vehicle and the only vehicles I could rent were a Toyota Camry and a Christler 300. Not a big deal I was a little bothered but I understood. Until they told me it would cost me almost $80 more than my price for the advertised Mercedes or similar SUV I had originally reserved. I'm getting angrier but the staff was nice and I'm not one to make a scene. I get the Toyota Camery and it's a bit on the rough side. Seats stained and dirty along with the floors and dash/console. On top of all that Sixt told me there's nothing they could do and something I'd have to take up with Kayak