Book Thrifty car rentals in Los Angeles

Pros: Yes

Cons: Inside of vehicle was not clean properly.

Cons: I ubered to thrifty to find a sign on the door that due to corona virus please use hertz at hertz facility. So I had to order another uber to go over there. Then they charged me 39 dollars for insurance that I didnt want. Press enterprise never charged me for this insurance. its bs!

Cons: Waited at rental pick up sign at LAX for almost 30 minutes for the shuttle to arrive. Called the customer service line and talked to a representative who shared they cant connect with the rental office or the shuttle bus driver and all we can do is just wait. Very poor customer service (none to be exact). Once shuttle arrived driver was listening to judge Judy on the loud speaker and didnt have a care in the world about the passengers. After arriving at the rental counter, employees were huddled in a corner shooting the breeze and laughing as I and other customers waited in line. After several minutes of waiting and several of us in line spoke loudly about getting assistance, only then did the employees break up their huddle and assist those in line. Once I received my printed contract I was advised to go look for the Chevrolet equinox vehicle along the fence. Unfortunately, there was not such a model in the parking lot. I went back in and waited in line again and once it was my turn I was advised at that time that I can pick a similar vehicle. All in total, it was about an hour of wasted time. Advice to others, spend the extra few bucks per day and go with a rental agency that gives a damn!

Pros: It was a quick drop off. Car was clean.

Cons: The person who helped us in LAX really was pushing the add on insurance and anything else she could do. Was speaking extremely fast so we wouldn’t understand her and say yes to whatever she was offering. By the end of it, it ended up costing me what it would have costed going through a different company. NEVER RENTING THROUGH THIS COMPANY AGAIN.

Pros: Staff as drop off very friendly

Cons: Car was very dirty inside. Stains on drivers side of roof and also smelled of cigarette

Pros: Bad from start to finish. They tried to charge me $425 extra claiming that my car was 3 hours late. The return time was something they never showed me nor would I have agreed to. They said over and over that I violated the contract. They never showed me the contract. They simply handed me an envelope with the paperwork. I was told the rental was for 5 days. Period. Also, my car smelled of marijuana and never went away the whole time.

Cons: Customer service and honesty and directness in what i was agreeing to. Make sure to check your return time and give yourself extra time to be there. It’s what I have always done, but they sneaked another time in there and totally screwed me over.