Mount Juliet Car Rentals

Cons: Went around to all the rental agencies at Nashville Air terminal to get the best deal for sar rental one way to Cleveland Ohio Came to your Dollar Car Rental Center and told my final payment was to be 238.00 In Cleveland found it to be 487.00! for a one way? Rip Off

Cons: The return line was so full of cars and so under staffed that we had to leave the vehicle and hope that the billing would be taken care of accurately. we could not even see the return staff from the end of the line where we parked.

Cons: You need to be careful with what they tell you. I upgraded to a larger vehicle and they told me no extra charge. Then when I go to check out there is an additional charge of almost 40.00$s. Their explanation was since I prepaid the gas I brought it on empty but because it was snigger car I had to pay the extra gas. 40.00$??!! So I did not have to pay, but it was a fight. No way to do business.

Cons: Very costly for a one-way return and when I tried to add one more day to rental

Cons: There was not a negative part of the experience.

Cons: I made the reservation online with all my preferences, but my husband picked it up and ended up paying more than I'd planned or reserved because they sold unnecessary insurance at the counter (our policy covers rentals). I know it's our responsibility to know what we need, but if they had kept my reservation details and not tried to upsell at pickup, we would have saved money and stayed in our travel budget.

Cons: They try to up-sell you at the counter, but that is every car rental agency. I just say no to everything.

Cons: I needed to extend my rental by one day. That day would have cost me a weekly rate and a 175.00 additional charge for the car and coverage. I turned the car in and rented a car from another company, saving me $100 or so.

Cons: My reservation I made was not available when I arrived ontime

Cons: No cruise control

Cons: By the time I got to the rentslbi was too exhausted to return the car. But it was horrible the way it smelled.

Cons: I had no trouble renting the car and matching the cost with my on line quote ($187). However, when i returned it, i was being charged over $400! Granted i forgot to fill the tank so the 16 gallon tank was only half full, so i was charged a premium fee for 10 gallons, even though the tank is only a 16 galln tank. I was hoing to drop off the car and get out of short term parking in less than 30 minutes so it would be free. The customer service person kept runnng the numbers to find out why my charge was showing over $400. I didnt get to leave for 45 minutres, therefore had to pay for parking because of Enterprise. to improve... Maybe charge what the custmer was quoted and agreed to when renting the car. Spending so much time trying to figure out an overcharge was not right. If there is an unreasonable and unknown over charge, just make a note and charge the price quoted and move on to avoid trying up the customers time.

Cons: I was quoted 100. At the end cost me 502.

Cons: nothing - my experience went very smoothly.

Cons: The car was supposed to be a non-smoking car, but reeked of a heavy smoker. It was the only compact on the lot so we had no choice but to take it.

Cons: All good

Cons: At first the computer was not working at the pick up center and I was faced with the prospect of walking another mile back to the terminal. Fortunately, the problem was solved.

Cons: We didn't get our RESERVED rental

Cons: The distance of walking in Nashville from the desk to the car, it would be awesome if Kayak could work out a deal to use the rewards member pick up areas at airports.

Cons: Price charged did not match the price from on-line reservation. It claimed extra $15 more tax, though the reservation confirmation said that the price includes tax.

Cons: The reservation was for mid siize sedan. When I arrived, I was told I would pay extra for each day for the car I reserved versus a smaller car. I did not have time to push the issue. The reservation quote versus what I paid was incorrect.

Cons: Nothing; my experience was great!

Cons: Car was parked in an odd spot that required a littl maneuvering to get going.

Cons: None.