Pick-up location | Rahway |
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Car types | Compact SUV, Full-size, Intermediate, Intermediate SUV, Luxury, Pickup truck, Premium, Standard, Standard SUV |
Rental locations | 2 |
Popular agencies | Enterprise |
Intermediate | $60/day |
Standard | $60/day |
Full-size | $64/day |
Premium | $75/day |
Luxury | $88/day |
Pickup truck | $68/day |
Standard SUV | $75/day |
Intermediate SUV | $89/day |
Compact SUV | $220/day |
Hertz
3.4
Mediocre
13 reviewsCleanliness
4.9
Comfort
3.4
Pick-up/Drop-off
3.4
Value for money
3.4
2 locations in Rahway
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Reviews
1.9 Horrible
Jun 2021
2.0 Mediocre
Apr 2021
Cons:
First of all, I booked for SUV but they provided me Dodge Caravan (VAN). I contacted Hertz corporate support couple of times but they advise to call local facility without giving any proper resolution. The next morning (Saturday) went to office and found they were closed on weekend. So I had to deal with the VAN that I didn’t book. I registered SUV for a reason and they ruined my trip. I spoke to local Hertz manager when went to return the VAN . He tried to convince me without acknowledging that was their fault and was questioning why I felt uncomfortable with the given car. Just not argue with him, accepted $65.00 vouchers. This is the worst experience I ever have with the car rental company named HERTZ. Wish them good luck.5.2 Okay
Dec 2019
Cons:
No one to receive car at drop off, no sign off on drop off. Incomplete customer service.8.0 Excellent
Jun 2019
Cons:
Took a while to get the car. Car smelled like cigarettes.7.2 Good
Jun 2018
Pros:
Quick once I found it.Cons:
The location is hard to find, the booth is tucked away inside a hotel lobby. No exterior signage that was clear to find the location, had to ask multiple people if they knew where the desk was and most people did not.4.0 Okay
Dec 2017
Pros:
NothingCons:
Manager was not helpful, didn’t offer d e pasa I went thru 2 toll both without paying bc there were no toll both. The car had a expats unit but he didn’t offer or told me how it work. Now I’m got to get a violation forward to my houseEnterprise
2.0
Mediocre
8 reviewsCleanliness
2.0
Comfort
2.0
Pick-up/Drop-off
2.0
Value for money
2.0
3 locations in Rahway
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Reviews
2.0 Mediocre
Aug 2020
Cons:
I reserved a suburban, which was confirmed the day before. I arrived on time to pick it up and they didn't have one. They did offer me a different vehicle to rent but it wasn't what I needed.4.8 Okay
Aug 2020
Cons:
Picked up the car and it was given a quick run through with a rag. Definitely was not cleaned. Cup holders still had rings from drinks. Seats were dirty. Went a few miles and the tire pressure light came on. Was contacted by someone who said they would offer a days credit. Never received the credit2.0 Mediocre
Jun 2020
Pros:
Worst ever rental experience10.0 Excellent
Feb 2019
Pros:
Staff was fantastic! I really appreciated that they warmed up the car for me.2.0 Mediocre
Aug 2020
Cons:
I reserved a suburban, which was confirmed the day before. I arrived on time to pick it up and they didn't have one. They did offer me a different vehicle to rent but it wasn't what I needed.4.8 Okay
Aug 2020
Cons:
Picked up the car and it was given a quick run through with a rag. Definitely was not cleaned. Cup holders still had rings from drinks. Seats were dirty. Went a few miles and the tire pressure light came on. Was contacted by someone who said they would offer a days credit. Never received the credit2.0 Mediocre
Jun 2020
Pros:
Worst ever rental experience10.0 Excellent
Feb 2019
Pros:
Staff was fantastic! I really appreciated that they warmed up the car for me.Payless
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Rahway
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Reviews
10.0 Excellent
Sep 2017
Pros:
everything was topnotch. Highly recommend this place.2.0 Mediocre
May 2017
Cons:
never had my reservation2.0 Mediocre
Mar 2017
Pros:
NOTHINGCons:
They would not pick us up at airport - causing us to spend money on a cab. When we arrived they were RUDE, asked if they would be driving us back to airport when we returned the car - they said no causing a round trip cab ride of $43.00. We decided not to use their service. Don't like dealing with rude people6.0 Good
Feb 2017
Pros:
Price and car were greatCons:
Location was ridiculous2.0 Mediocre
Jan 2017
Cons:
Had to change rental, with completely new rate (twice the price) for the exact same class of vehicles. This was due to the limit in range you can take certain cars from Payless. I would have taken my business elsewhere.10.0 Excellent
Sep 2017
Pros:
everything was topnotch. Highly recommend this place.2.0 Mediocre
May 2017
Cons:
never had my reservation2.0 Mediocre
Mar 2017
Pros:
NOTHINGCons:
They would not pick us up at airport - causing us to spend money on a cab. When we arrived they were RUDE, asked if they would be driving us back to airport when we returned the car - they said no causing a round trip cab ride of $43.00. We decided not to use their service. Don't like dealing with rude people6.0 Good
Feb 2017
Pros:
Price and car were greatCons:
Location was ridiculous2.0 Mediocre
Jan 2017
Cons:
Had to change rental, with completely new rate (twice the price) for the exact same class of vehicles. This was due to the limit in range you can take certain cars from Payless. I would have taken my business elsewhere.Budget
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Rahway
Eagle Rent A Car
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Rahway
Rent-A-Wreck
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Rahway
Most popular agency | Hertz |
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Most popular car type | Intermediate |
Average price | $100/day |
Good deal | $72/day |