West Miami car rentals

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West Miami, FL
Dec 11 — Dec 18
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West Miami, FL
Sat 12/11
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Sat 12/18
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West Miami car rental reviews and directory

From $32/dayRated #1
Hertz
Most popular
Cheapest deal
Best rated
6.5 Good (45 reviews)
2 locations in West Miami
Hertz
Locations in West Miami
  • 6.8
  • 7
  • 6.5
  • 6.1
  • 6.7
Recent reviews
2.0 MediocreNov 30 2021
We rented a car from Hertz about Kayak, the car was not available on the pick up place. Then we should pay $ 100 more for the only available car and we should pay another $ 80 for the insurance that we had taken out beforehand. But in the end we paid over $ 440 in total because the employee from Hertz cheat us.
10.0 ExcellentNov 19 2021
The gentleman that we worked with was super friendly and kind! He went above and beyond to make sure that we had an awesome experience. Overall I loved everything about the rental and will be doing business with you guys again in the future!
10.0 ExcellentOct 15 2021
Theodore was awesome and his customer service was impeccable.. great person to have on the front lines of your organization!
1.9 HorribleSep 27 2021
THe did not have the car they offered me or any other car whatsoever. I lost my time and had to go around Miami trying to find a car like the one I was offered. Plus they did not even try to offer me a solution. Extremely disappointing experience. Never again renting with you.
1.9 HorribleJul 21 2021
Kayak took $33 dollars off of my card and when I went to Hertz they said they had no car rental available. Not only did Kayak took my money but I didnt have a rental and I paid for an uber to find Hertz waste of money. Never again with Kayak or Hertz.
2.0 MediocreMay 27 2021
drop of was easy - just left the keys in a box next to the guy sitting there at the desk playing on his cellphone.<<>> I had reserved a mustang but then when we got there we got a Camaro. The car was dirty when we picked it up. It had dents and some scuffs on outside of the car - which that doesn't bother me but I will not be responsible for those scuffs bc I did do them. When we picked up the car our luggage would not fit (didn't get the car I reserved for) and the young man(the one playing on his phone) was in a quick hurry to leave since they closed at 2pm. I went back in to ask him about the air conditioner and he was gone - no where to be found. So we were stuck with a car with no air for a 3 hour drive to our destination. I had called the next day and could not get a representative to answer. So I called again to report that the air conditioner did not work properly in the car and the fact that the car was dirty inside and out from previous use. The woman on the phone ( I sadly did not get her name) was VERY kind and VERY helpful and tried to find me a replacement near where I was staying. I was told that someone from Hertz would contact me about the issue and I have yet to hear from anyone. (I am back home now so I obviously do not need a rental) She gave me case #210070901. She said that I should be compensated for the trouble/issues with the vehicle - which I think I should. I do not want a voucher for a next time rental bc there will not be one from me for Hertz. My original rental agreement # was - J70027288F6. Kimberly Powell Case # for issues - 210070901
2.0 MediocreMay 23 2021
The car was ok. Return was easyThe original hertz location could have stayed open longer then 230pm so I could have gotten my rental and not have had to deal with multiple phone calls and an all day ordeal
8.0 ExcellentMay 21 2021
The car ran great, no issues. The cost was good.The rental desk was vacant for probably 25 minutes when we first arrived. I called the number for assistance and there was a bit of a language barrier. Once the employee showed up, he was very nice and there were no issues. Perhaps a little better staffing could help the drop off/pick up experience.
2.0 MediocreMay 17 2021
I booked the reservation to drop off the car at 4pm on a Sunday. When I contacted Hertz, they told me that the drop off location would be closed at that time and that I would have to either drop it off earlier that day or drop it off the next day. I had a tight schedule, so I could do neither of these. I had to cancel my reservation and use Uber.
2.0 MediocreMay 11 2021
NothingThe pick up location was closed and they refused to bring me to the location that was open. I reserved a standard size SUV which they did not have available so they put me in a smaller vehicle but charged the same price as for the larger vehicle.
Rated #2
Budget
8.1 Excellent (6 reviews)
1 location in West Miami
Budget
Locations in West Miami
  • 7.6
  • 9
  • 8.3
  • 8.3
  • 8.3
Recent reviews
7.9 GoodAug 29 2021
Vehicle was good and comfortable overall and held all of our stuff. I had to put air in one of the tires near the end of the trip. The vehicle was not spotlessly clean but not too bad.
4.0 OkayFeb 6 2021
The car was ready at arrivalCar was dirty on outside a quick wipe down was done prior to my arrival however it was still very dusty. Inside of vehicle were carpet stains, build up of food in cup holders and faint smell of cigarette smoke. Vehicle would stutter sporadically while on the road. I was concerned throughout the whole trip the car may need service
Rated #3
Avis
6 Good (11 reviews)
1 location in West Miami
Avis
Locations in West Miami
  • 5.8
  • 5.8
  • 5.8
  • 5.6
  • 5.9
Recent reviews
10.0 ExcellentJul 5 2021
Very simple but effective process, no lines and fast service! No hidden fees!
1.9 HorribleJun 23 2021
Returned car one hour late as thought it was due back an hour later. Avis charged me $58.00 for the one hour. The rate per day was $26.00. This is outrageous and total piracy. So ridiculous and stealing from customer. I am a business client so was shocked at this unethical business practice. Beware of Avis!!
8.0 ExcellentJun 1 2021
Friendly staff, loved the Chrysler 300.My initial flight was delayed so I called asking if I could pick up the car the next day, I was told it wouldn't be a problem but the person I spoke with didn't ask my name or reservation number. When I got there the next day, there were no Chrysler 300's available and I got a Kia Optima that smelled like body odor. I was able to take it to the airport Avis and get the Chrysler thankfully, and everyone was great that I dealt with, but obviously it would have been ideal to get the car I requested at the location I planned. Otherwise I would have just gone to the airport spot.
10.0 ExcellentDec 23 2017
Good experience, no surprisesOff airport pickup (SW 40th St, Miami), saving airport add-ons, “as advertised”, quick and friendly, no surprises or hard up-selling effort.
2.0 MediocreFeb 4 2017
Nothing.I thought I was picking my car up from the Miami airport. Turns out I had to take a cab to another rental agency a few miles into Miami. Once there, my car was ready but not at the same price I booked the car for.
4.8 OkayFeb 1 2017
No 3rd party insuranceHi I was deeply disappointed to learn that I'm not insured against 3rd party liability! The rental price went up by 14$/day which was no longer a bargain. Kindly, change the information provided to the customer. I'd also appreciate a remedy from your side for the incurred $14x13 days expenses. Plus, I received no offer to prepay tolls - so I'd be paying more after.
5.6 OkayOct 3 2016
Car smelled like cigaretteThe car smelled like cigarette and I could not change it because it was the only they had at the pick up location. I used it for a 5 hour trip, and I had to buy car deodorizer and even with that the scent was strong.
2.0 MediocreOct 16 2015
When I arrived...at the airport there was no reservation at Avis in my name. I had to rent a car at a higher rate thanks to you. You never sent the reservation over to Avis
From $52/dayRated #4
Enterprise
6 Good (11 reviews)
2 locations in West Miami
Enterprise
Locations in West Miami
  • 6.5
  • 6.5
  • 6
  • 6.5
  • 6.5
Recent reviews
2.0 MediocreApr 29 2021
No and No.
2.0 MediocreMar 29 2021
They did not have enough cars for customers, blamed spring break. Stranded people were upset. I got a car as a favor it seemed. But it was old and dirty inside and out (while Covid-19 is still going on), it felt gross, I wiped driver's area myself. I had to ask to get the dirty glasses cleaned. Also dashboard signaled car needing service. Card processing tool was malfunctioning. I had to ask how tolls work in Florida, no info offered. Gave me wrong closing time (on paper, and verbally by the kind but uninformed rep who processed my pick-up) thus I found location closed at drop-off! The representative locked in the office was reluctant to offer assistance. Stressful. It all felt chancy, unreliable, unsettling.Should be prepared with sufficient vehicles to match bookings. Clean the cars well. Have knowledgeable and proactive staff. Have consistency in published business hours on all platforms. Provide right info on paper. Have an automated system to send a alert text to renters with drop-off location and time the day before. And, answer the phone!!
2.0 MediocreMar 28 2021
I had a reservation but when I went to pick up the car at the assigned time there were NO CARS AVAILABLE. Unforgivable.
6.0 GoodMar 28 2021
People were friendly and helpfulHad to wait over 1 hour and 30 minutes to receive my rental because they stated they ran out of cars.
10.0 ExcellentFeb 12 2021
Yes they wereLower prices
Advance Car And Truck Rental
1 location in West Miami
Advance Car And Truck Rental
Locations in West Miami
Recent reviews
New Frontier
1 location in West Miami
New Frontier
Locations in West Miami
Recent reviews
Signature Rent A Car
1 location in West Miami
Signature Rent A Car
Locations in West Miami
Recent reviews
TravelCar
1 location in West Miami
TravelCar
Locations in West Miami
Recent reviews
73 travelers who rented a car in West Miami gave the car agency they used an average rating of 6.5

Car rental locations in or near West Miami

Good to know

Most popular agency

Right Cars

Most popular car type

Economy

Average price

$37/day

Good deal

$21/day

When to book a rental car in West Miami

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Top tips for renting a car in West Miami

  • 25% of our users found rental cars in West Miami for $21 or less

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