1.9 HorribleSep 29 2021
They overbilled me. How do you fix that?
1.9 HorribleAug 16 2021
We live in St.Paul, MN. We rented the car because we were going to Hartford, CT. Got to the car rental at Bradly Airport and were told the car was in ST. Paul. Had to rent another car in Hartford. Hope I'm not exspected to pay for the car in St. Paul. Was unable to get in touch with KAYAK on this matter.
1.9 HorribleAug 12 2021
Be careful! Although I requested an airport car, at some point in the transaction, the pick-up location was switched to downtown - hiding hundreds of dollars in airport fees and making the car rental much more difficult.
1.9 HorribleJul 30 2021
I returned the car . They didn’t send receipt as promised . I was charged extra money later that night
1.9 HorribleJul 23 2021
I must have missed something, but I landed in Minneapolis at around 5:15 and was told I had to go to St. Paul to pick up my car. But the St. Paul office closed at 5 PM! There were no cars available at the Mpls airport and they couldn't or wouldn't do anything. My entire schedule had to be changed. I wonder if I will get my refund...
10.0 ExcellentJul 1 2021
Very friendly staff and easy to drop off.
1.9 HorribleJun 18 2021
I made a mistake and ordered the cat a week early. Rental would have been 185 dollars. They charged me 100 bucks for a car I never even got. Cancelled reservations more than 24 hours in advance. Hertz charged me more than half 100 bucks. Hertz - rip off artists. Hertz - rip off artists.
10.0 ExcellentMay 8 2021
The process was very simple and fast. I was able to extend my reservation with one quick phone call as well.
4.0 OkayMay 4 2021
Over charge for everything, even for things that I don ask for, I filled the car I they charge me
8.0 ExcellentApr 11 2021
Staff was friendly and helpful. Pick up process was fast and pretty easy.Sensor issue with passenger seat so seat belt alarm kept going off.