Guest Reviews
Overall Rating
7.3
Good
Based on 7,043 reviews
Cleanliness
7.7
Comfort
7.6
Pickup/Dropoff
7.3
Value for money
7.2
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Dollar car rental prices in Fort Lauderdale
| Economy | $24/day | |
| Compact | $25/day | |
| Intermediate | $30/day | |
| Standard | $31/day | |
| Full-size | $30/day | |
| SUV | $30/day |
Pros
"Car was nice and clean."
(in 739 reviews)
"But overall a good experience"
(in 87 reviews)
"nice clean car, helpful personel."
(in 331 reviews)
Cons
"Worst customer service experience EVER."
(in 257 reviews)
"Could not pick the car."
(in 102 reviews)
"Didn't have a credit card."
(in 100 reviews)
Recent Reviews
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- Negative
Find reviews that mention:
customer service
pick up the car
credit card
car was clean
nice car
car i reserved
great value
car available
great price
return the car
great experience
friendly staff
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10.0
Pros: The Dollar service rep gentleman in the Fort Lauderdale city office was outstanding
review from
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7.6
Poor customer service
Pros: Nice clean vehicle
Cons: They weren’t going to honor the booking price without a hassle. Literally the agent said because I didn’t arrive at the booking time of 3pm. I was at the counter at 3:12pm and that was the reason she said I couldn’t get the deal I booked. In the end they gave me the correct price. Otherwise, everything else was good.
review from
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10.0
Beautiful Chevy Suburban
Pros: Large size; new vehicle
review from
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8.0
Cons: No agents, you speak on video chat remotely to an agent and it’s hard to understand. Also seemed to take longer than necessary.
review from
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9.6
Older car, but less expensive.
Pros: Gas mileage.
Cons: Older car, older electronics suite.
review from
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2.0
Not available
Cons: No cars were available even though I had a reservations. I was told I would have 2-3 hours for a car. Lousy customer service.
review from
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10.0
Pros: Customer service was quick and helpful
review from
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10.0
Rent a car
Pros: Everything great! All stuff friendly! Not like -ALAMO- ! I’ll recommend that company.
review from
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9.6
Great rental process Overall
Pros: It was an easy pick up BUT the agent didn’t tell me to just grab ay car in the aisle. once another agent clarified the procedure, it was smooth sailing. The car was clean and smelled neutral. I was late returning but I didn’t get charged a fee
Cons: That the first agent didn’t clearly explain how the self serve pick up worked. I noticed that on returning the car the agent said I could leave it running. Also one of the car during drop off had been left running. Ugh. Didn’t like that. All that ozone. Perhaps you can be a bit more air quality friendly by having agents be more mindful of not leaving cars on m.
review from
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9.2
Pros: Overalll process was easy and convenient.
review from
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8.4
Good Value
Pros: The pickup was quick and easy The cost was better than getting an uber.
Cons: The bus to take us to the car rental center took a long time The car smelled like smoke or moistness a little
review from
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6.4
Not the best customer service
Pros: The ability to pick whatever vehicle you want in the category reserved.
Cons: When I first arrived at the counter, there were three individuals with one waiting on a customer. The other two appeared to be having a personal conversation. One walked away while the other began doing something on the computer. After a 10 to 15 minute wait, the individual finally called me forward to conduct the rental car transaction. The rep had no personality and acted like I was inconveniencing him. At this point I'm really irritated, finished the transaction and get the vehicle for my days of vacation. Upon return, the individual that checked the vehicle in had about the same amount of personality. Im not saying I want people to treat me like a king, but if I'm spending my hard earned money and putting money into your business, I expect better customer service. Not saying I will never use Dollar again but it won't be my top three choices. I would rather pay a little more money and be treated like a valued customer.
review from
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10.0
Pros: The Dollar service rep gentleman in the Fort Lauderdale city office was outstanding
review from
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10.0
Beautiful Chevy Suburban
Pros: Large size; new vehicle
review from
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9.6
Older car, but less expensive.
Pros: Gas mileage.
Cons: Older car, older electronics suite.
review from
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10.0
Pros: Customer service was quick and helpful
review from
-
10.0
Rent a car
Pros: Everything great! All stuff friendly! Not like -ALAMO- ! I’ll recommend that company.
review from
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9.6
Great rental process Overall
Pros: It was an easy pick up BUT the agent didn’t tell me to just grab ay car in the aisle. once another agent clarified the procedure, it was smooth sailing. The car was clean and smelled neutral. I was late returning but I didn’t get charged a fee
Cons: That the first agent didn’t clearly explain how the self serve pick up worked. I noticed that on returning the car the agent said I could leave it running. Also one of the car during drop off had been left running. Ugh. Didn’t like that. All that ozone. Perhaps you can be a bit more air quality friendly by having agents be more mindful of not leaving cars on m.
review from
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9.2
Pros: Overalll process was easy and convenient.
review from
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7.6
Poor customer service
Pros: Nice clean vehicle
Cons: They weren’t going to honor the booking price without a hassle. Literally the agent said because I didn’t arrive at the booking time of 3pm. I was at the counter at 3:12pm and that was the reason she said I couldn’t get the deal I booked. In the end they gave me the correct price. Otherwise, everything else was good.
review from
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8.0
Cons: No agents, you speak on video chat remotely to an agent and it’s hard to understand. Also seemed to take longer than necessary.
review from
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8.4
Good Value
Pros: The pickup was quick and easy The cost was better than getting an uber.
Cons: The bus to take us to the car rental center took a long time The car smelled like smoke or moistness a little
review from
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2.0
Not available
Cons: No cars were available even though I had a reservations. I was told I would have 2-3 hours for a car. Lousy customer service.
review from
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6.4
Not the best customer service
Pros: The ability to pick whatever vehicle you want in the category reserved.
Cons: When I first arrived at the counter, there were three individuals with one waiting on a customer. The other two appeared to be having a personal conversation. One walked away while the other began doing something on the computer. After a 10 to 15 minute wait, the individual finally called me forward to conduct the rental car transaction. The rep had no personality and acted like I was inconveniencing him. At this point I'm really irritated, finished the transaction and get the vehicle for my days of vacation. Upon return, the individual that checked the vehicle in had about the same amount of personality. Im not saying I want people to treat me like a king, but if I'm spending my hard earned money and putting money into your business, I expect better customer service. Not saying I will never use Dollar again but it won't be my top three choices. I would rather pay a little more money and be treated like a valued customer.
review from
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Where can I find Dollar car rentals in Fort Lauderdale?
600 Terminal Dr, Dollar car rentals
Address
600 Terminal DrPhone
+1 866 434 2226Top Tips For Renting a Car from Dollar in Fort Lauderdale
- 25% of our users found rental cars from Dollar in Fort Lauderdale for $28 or less
- Book your rental car from Fort Lauderdale in Dollar at least 1 day before your trip in order to get a below-average price
- Mini rental cars from Dollar in Fort Lauderdale are around 67% cheaper than other car types, on average
FAQs About Renting a Car From Dollar in Fort Lauderdale
How much does it cost to rent a car from Dollar in Fort Lauderdale?
On average a rental car from Dollar in Fort Lauderdale costs $38 per day.
What is the most popular rental car from Dollar in Fort Lauderdale?
Economy (Chevrolet Spark or similar) is the most frequently booked rental car type from Dollar in Fort Lauderdale.
How many car rental locations does Dollar have in Fort Lauderdale?
Dollar has 2 rental locations in Fort Lauderdale. Take a look at our Dollar rental location map to find the best rental cars near you.
Does Dollar have a car rental location at the airport: Fort Lauderdale Airport (FLL)?
Yes
Does Dollar offer shuttle or airport pick-up services from Fort Lauderdale Airport (FLL)?
Yes
