Book Dollar car rentals in Fort Lauderdale

Cons: When I reserved my car it was suppose to be picked up at ft lauderdale airport. When I got there I was told I had to go to another location to pick up the car. I had to spend almost $20 to take a cab to the location because there was no shuttle service. I reserved my car about two months before my trip and when I get to the car rental location they hardly had any cars. I was refused a free upgrade for the two slightly larger cars they had. I had to wait for a car that was brought in from the airport car rental location. The car was bearly cleaned and washed then was given to me totally wet as if it rained. I never seen such bad service. When I bought back the car once again I had to pay for a cab back to the airport. I would not recommend renting from this location to anyone.

Cons: The location I booked closes at 6 p.m. The flight I booked had at arrival time of 6 p.m. I attempted to follow instructions only to find no shuttle bus. I asked 4 airport employees which level was level 3... no one knew.

Cons: The line was so long and the process was so inefficient that I had time to download the smartphone app for another rental company, book a car with them, and drive off before anyone at Dollar ever said a word to me.

Cons: I paid twice as much than the reported price on Kayak. I kept having to pay more fees and more fees. I felt cheated.

Cons: There was an extra charge when we picked the car up at the counter. This was over one half of the price listed when booked. The stated price on kayak was not what the actual cost was even though the agreed upon price stated all fees were included. I will not rent from Dollar again

Cons: Slow pickup and drop off

Cons: Cleark insisted that the LDW was required by state law and it is not. Cost me an extra $113 even though I waived it as usual since my auto insurance and my VISA both cover this.

Cons: Steering wheel shook st 60 mi per hour

Cons: My only problem with the car I rented was it was way to lite and you felt the wind off the trucks

Cons: They ended up charging me twice the price they promise on Kayak. They don't honor what they post on other websites like this at all.

Cons: The first car I selected had mechanical problems so I had to return it and choose a new one.

Cons: Car had a tire with a slow leak in it. Shortly after leaving the rental car location I had to stop to put air in the tire. Had to continue to fill air in the tire while I had the vehicle. Called customer service to inform them of the problem and was told I can change the tire. Was not happy with the overall experience.

Cons: coming back 1 1/2 hours late to be charged an extra $80.00. there is traffic on I 95 we are only human I under stand $10.00 or $15.00 an hour not $40.00

Cons: The price was insanely high.

Cons: We missed our flight so I asked if we could extend the rental for half of a day and they wanted to charge me $385! I told them I could rebook another car from their company for only $45 and they recommended I do that. So they would have had to clean TWO cars instead of letting me keep the one I already had for the Ezra 5 hours...I said "I think NOT, after this I will give my $45 to another car company".......and DID!!

Cons: Condescending management. They did not hold to the original rate that was quoted and asked me to complain the kayak .

Cons: Service was rude, would pay more to be treated better next time. Would not recommend this company, nor rent w/them again.

Cons: Originally took the rental center bus at the terminal to the Dollar rental counter at the airport thinking that was where the rental was from. I was told that they could honor my rental but, that there would be close to $90 in extra fees. The actual pick up location was a $15+ cab ride away. No pick up shuttle at the airport.

Cons: Car wasn't very clean on the inside. Car dinged up on the exterior. Drop off process wasn't clear.

Cons: When I picked up the car, the line was long so I was ushered to a kiosk. The lady was nice, completed that and on my way to the lot saw the signs for sun pass. Kiosk phone lady had not mentioned the sunpass - only insurance. I asked in the parking garage - no one knew what to tell me, showed me a car (fiesta) that I thought was too small. I rented a smaller car, but a fusion was shown on the picture - not the smaller fiesta. So, disappointed with this - and attendant said ' this is what you get'. Got to hotel and tried to look up sunpass info; appeared I needed to sign up at rental counter - but was never given information. So, called cust. assistance number. Asked if could sign up now, etc. Told not to worry - would get billed later. I wanted to know if I would get charged the $15 extra fee for every toll...he didn't know and told me to just pay my bill when I get it. I pushed and he said he would get me to someone else. I was put on hold for over 18 minutes and I hung up. I went to Walgreens and bought sunpass - but then thought I might double dip...so I didn't use it. I went on line again to see if I had any freeway charges. On line site said it could take a couple of weeks to show up. So - rather than take any further chances, I stayed in Miramar on my business trip and didn't venture out anywhere because I didn't know if I would be charged the $15 for every toll and NO ONE could answer my question. When I returned the car - I asked the garage attendant who said I would get billed, otherwise he didn't know the rules. I went back to the Dollar desk and asked the person behind the counter who wanted to know what roads I had taken, etc. I didn't really know - I just drove where GPS said to go and was then told if I put the GPS on 'avoid tolls', that would help...but NO ONE could answer my question about the original need to sign up for the plate pass or if (since I didn't sign up) if I would be getting a $15 charge for every toll. I'm home now and still don't know what kind of bill I will get - if any. Very frustrating and trip altering. As a result - I drove only 21 miles the whole trip. On top of that, I agreed to fill up within 10 miles of my return. I filled up within 5 miles - which means I had only driven 16 miles from the time I picked up the car until I filled up and the car took 3 gallons of gas!!!! Which can only mean that it wasn't full when I picked it up. This is my first business trip with my new personal visit - I travel and teach all over the US and international. I won't be signing up with Dollar again.

Cons: Car was a bit uncomfortable. Check in at end was little slow

Cons: First vehicle I had was dirty and parts broken and had no power, switched cars next day and it was great. Good mileage and great fuel economy. I had to drive 25 miles to switch out the vehicles.

Cons: Their compact car, a Nissan Versa, was set to lock all doors automatically when the key was in the ignition and the doors closed. Being in Florida, I turned in the car to get the air conditioning going and closed the door, which automatically locked all the doors. It was parked, for goodness sakes! I had to call a tow company to unlock it...waited an hour while the car was just running. I felt extremely relieved that I didn't put my infant daughter in the car while the air conditioning was running and closed the door. It's dangerous! Terrible car and I don't know why a rental car company wouldn't disable this stupid feature!! Will never use Dollar again!

Cons: The car smelled like herbs of the illegal type. They just sent you on your way to just find the car. They didn't do anything with my gas receipt upon return so I just had to come out of pocket. You'll be high pressured to buy insurance. Staff was friendly until it came time to pay. Paid three times the kayak amount.

Cons: Reserved vehicle was not available when we arrived. What is the point of reserving vehicle if the company has no intention to honor the reservation? Desk agent agressive ridiculed me in front of my fiance for renting Toyota Yaris and not "something nicer... like Jeep." After I repeated my preference and asked agent not to address my fiance we were literally forced to "upgrade". When I got paperwork back I noticed $40 upcharge for toll transponder that I never asked for. I asked her to remove the charge which she refused and directed me that check out person at the garage will remove the item "but that I will need it anyhow". Check out person did not have working printer but assured me in broken English that he removed charge. It seems that agents are forced to be agressive and "upgrade". I am very upset with the way agent approached the sale.

Cons: The new guy messed up my rate to begin with

Cons: Online said pick up truck was available When I arrived pick up truck was not available Was not told that my credit card covered the insurance

Cons: N/A

Cons: The sales person tired to include additional insurance when I specifically declined. Not cool.

Cons: I got the "surprise" car and believe it said 5 adults and 2 suitcases. Unfortunately they told me I got a small compact car, so as I had 2 large suitcases I had to buy an upgrade at the counter. Very disappointing.

Cons: Little hard to get to, and although we were upgraded to an SUV over the Maxima or similar car, I would have rather had the Maxima. The SUV was too large for our limited parking area and poorer on gas mileage. Still a very nice vehicle though.

Cons: Pick up location was a $13 can ride from the airport. At drop off, we pulled up into a small line of cars, with no Dollar people in site. There were some customers who decided to go inside to see what was happening. After 15 minutes of no help, I left the car running, and went to the airport. The car was clean, but all scratched up, and rattled when you drove it. I have rented a good number of cars all over the country, hands down, this was the worst.

Cons: Dishonest and unclear presentation of the cost of certain upgrades such as tolls.

Cons: The staff was extremely rude when I asked for a larger car. I booked a speciality car and they gave me a subcompact that was too small for my needs. I will rent from a different rental car company in the future.

Cons: Exterior a little dirty

Cons: The entire experience. I was emailed a confirmation with a photo of a 4 door sedan. When I arrived they told me that a Kia Soul was "similar" to the 4 door sedan, which we needed because we had a 9 month old and a car seat, which wouldn't have fit in their "similar" car. The guy at the desk, and his manager were no help and made no concessions. Terrible experience and I won't use Kayak again for this.

Cons: Fees, and additions will kill you in south Florida. This isn't necessarily the car rental companies fault, but they do stick it to you a tad with unlimited toll passes for an additional fee. If you don't purchase the plan, they tack on a pretty hefty fee for each incident.

Cons: We had trouble getting a taxi to take us to the rental office, which was about 2 miles from airport. The trip was too short, so the first taxi driver pretended that his GPS didn't work. We did get there, and then were gobsmacked with a $10+ fee per day for the PlatePass that we had to rent to get through the unmanned tolls (we were told that Dollar would charge us $15 per toll if they had to bill us after the fact). We had a great rate for the car, which is why we rented from a non-airport site, but then paid double when we had to pay for the PlatePass, which is not mentioned anywhere when you are ordering the rental online. We felt that was a HUGE rip-off.

Cons: I reserved a generic car on line that I thought would be a mid size car. The cost of an upgrade was double what I reserved. The Florida toll system was not explained and I see in the contract that I will be surcharged an outrageous "service fee" for tolls. As it stands now, I would never rent from Dollar again.

Cons: It was not clear when I booked the car on kayak what size car I was booking. Was trying to book an intermediate size and wound up booking the manager special which was an economy car. The booking information didn't indicate that that was true, however the man at the rental car upgraded us to an intermediate. This needs to be a bit more clear on the booking page.

Cons: gas price

Cons: Pickup was a bit disorganised

Cons: seatbelt in the back wasnt working properly and wasnt securing baby's car seat properly.

Cons: Most everything. Having been a National Emerald and Executive club member for decades prior to retirement, this experience was startling. Rented a compact; none were available. Was offered a Chevy Spark or an upgrade. Agent essentially insisted on the upgrade, though he needn't have. I would not have driven the Spark fro Ft Lauderdale to the Keys and back. The Sark has fewer doors, ~10% less vlume in cab and in trunk and 84 hp. Interstate with 0-60mph rated at 11 secs. I think not! Upgrade was an additional 26% in cost. With all the fees the cost was over $340.00 with a reservation total of $227.00. The car smelled of heavy smoking. We filled the tank prior to the Miami traffic; they charge $10 a gallon to top it off. Never again

Cons: 1st car had issues and had to be exchanged. Charged for insurance I refused and then customer service closed for the weekend

Cons: The trip from the airport to car rental counter on the pickup was not easy

Cons: The car was not clean when we picked it up

Cons: No airport transportation........................................................

Cons: The hot light came on - I had to add coolant and the washer fluid was empty. The return desk, Ken, in key west tried to charge me $25.00 for being ten minutes late - I had been waiting in line for twenty minutes! Ken, at returns, said it was my responsibility to make sure all fluids were taken care of! He said that if the car died it would have to be paid for by myself. That's the rental agreement! I had the car for 24 hours?! He was so incredibly rude to me, but not the men in line ahead of me. He chatted and joked with them while I waited for twenty minutes! He wouldn't allow me to pay with a different method other than how I reserved the vehicle! He wouldn't look the car over to clear myself of damages. Told me I'd see a bill on my cc statement if there were any damages?! He was awful. I feel partly because I'm a female. He was so jovial with the men ahead of myself then so difficult and RUDE to myself. I'm trying to contact his general manager.

Cons: They messed up my reservation and then proceeded to overcharge me . I contacted Dollar asking for a return on the over charged premium, that I had documented proof of, and they never had the common curtesy to even reply. Very, very unprofessional. I could have forgiven the mess up if they would have responded to me and corrected the situation but I suppose it is easier to ignore me. I will not be using them again.

Cons: Fraudulent charges added after rental

Cons: Be more specific about where to go for after hours drop-off, at airport, not physical location

Cons: Wait time at Fll was too long, there were only two employees helping customers. Car was dirty.

Cons: We rented with Dollar and thought we were picking up the car at the Fort Lauderdale airport. So we took the shuttle to the Dollar counter and told that we needed to take a cab ( at our expense!) to pick up at another location. I was never informed of this when I rented the car. The rental and return process were not smooth either. We rented an mid size but received a tiny car.

Cons: The website indicated shuttle service from the airport to the car rental location. Absolutely not true!!! I ended up going to the Dollar rental by the airport and it was not the right location and they would not honor the Kayak rates. I had to get a cab to take me to the off site car rental location for pickup and drop off of the car. I just wish I had known prior to arriving at the airport

Cons: The counter personnel at FLL were very helpful, friendly and professional. But the personnel in the lot were awful. Not helpful at all, and downright sarcastic and rude. 3 different peiople. The one who is supposed to direct the renter to their car, the booth agent and the gate agent.

Cons: lots of added items that I had to ask to be removed.

Cons: Slow at counter to get car, only 2 agents

Cons: This whole experience was a total nightmare. I called when I arrived at the air port to pick up the car. They told me to take a taxi (Lie!) to pick up the car because Dollar Was not part of the rental car section of the airport (Lie). After carting 2 kids with me through Ft. Lauderdale airpoirt terminal looking for a taxi come to find out that I did not have to take a taxi and there was a shuttle that would take me there. When I arrived at the Terminal where Dollar Rental was in the airport I gave the customer service attendant my confirmation number. I said that my rental was supposed to be $88 she said it was over $200 because I booked it wrong (LIE). She said I booked it pick up at Ft. Lauderdale and drop off at the Everglades. (LIE) My reservation was to drop off at the same time as pick up.

Cons: ICar had a lot of body dents and dings. Then low tire pressure light came on and when filling the tires with air we noticed a large bubble in the wall of the tire. We had to drive 30 min to the closest dealer to switch cars. Very disturbing that they don't check cars more carefully and let us take this one that was defective. Had we not noticed the bubble in the tire, we might have had a disaster on our hands if it burst on the highway.

Cons: Hidden costs they said I HAD to get. Tool pass and insurance . Came up to over 200 hundred dollars more. Not in my budget. Needed a car though.

Cons: Poor customer service. Place was chaotic and long wait. Return was the same

Cons: I do not like that I agreed to pay 178.00 but got charged 480.00. Unacceptable! I will dispute this.

Cons: Rental agent misrepresented the gas prices upon return so we fell for the "return empty" offer. Every agent we came in contact with seemed distracted

Cons: it was not stated on reservation that the counter pickup was not at the airport but a 10 minute cab ride away (no shuttle service). It was also not explained that if you do not elect to get the sunpass, the charges are additional $15.99 plus cost of toll.

Cons: Waited 40 minutes in the line at the counter. Waited an hour to exit the parking garage. Will NEVER RENT WITH DOLLAR again.

Cons: The surchages for tolls and gas were not fully explained and added much additional expense to the cost of the rental. Being charged $10 a day for tolls when the car was parked for three days of the five days it was rented seemed excesive.

Cons: dropping it off took some time. Had to wait outside for sometime so someone could come and check it. Outside crew not very friendly

Cons: Line at counter moved slow only 2 agents. Waited over 20 minutes just to get to counter.

Cons: It was a long wait to get the car. Once I got to the counter the rep was quick. But then they didn't have enough cars (economy and compact) which was why I got the car I did. Drop off was worse because they only had 2 employees checking in what seemed like 25+ cars. It took forever which caused many people to just leave their car with the keys so they could make their flight. I was running behind because of this but was too afraid to leave my car. I doubt I'll use them again

Cons: By asking my wife for her driver's license and not informing us there'd be a charge for an additional driver, they conned us out of $52. Especially galling since she never drove the car, nor ever intended to. Horrendous waits to get the car, and rude customer service when we questioned the additional charges.

Cons: Didn't get car I reserved. Was supposed to get a Tahoe but got a stripped pathfinder with no options. Long line at counter. Not one person outside by cars to assist in selecting vehicle. Long lines leaving car area with only one lane open. Overall a very unpleasant experience dealing with Dollar. Will stick with my car rental companies that I'm a member at.

Cons: the remote push buttons are very close, so four times as I locked the doors my thumb also opened the truck. I came out of the house to see the trunk up in the air with two cameras visible and one small hand carry case open for the taking. I was lucky no one took anything. This happened twice more but I checked each time and finally figured out what caused it This could be a real problem if someone loses everything in the trunk.

Cons: Hustled me into getting Florida Turnpike pass without explaining why I needed it or that there was a cost attached. It cost me an extra $83 that I didn't need to spend, and fooled me into doing it. Dishonest. Also charged me $16 for 1.5 gallons of gas they claimed were missing from full tank, even though I had top-up receipt. Never using Dollar again.

Cons: The final cost was 224 when the advertised cost was 134. besides a long list of bogus additional fees there were 2 (gas and tolls) that were explained differently when I agreed to them then when they appeared on the bill. I don't care about the money I just don't like being lied to. The guy said its cheaper if i let them fill it up when i get back. i specifically asked if i return with a half tank will they charge for the whole or half. he said half; they charged me for the whole thing. Instead of charging me for each toll they just charged me a flat daily fee that was higher than what i used; again, not explained. The guy at the counter was clear and persuasive, but when your dropping off your car and need to catch a flight and the moron taking it has no brains and clearly cant explain it you just let it go because you need to catch you flight, but shame on you for these deceptive practices. .

Cons: See above

Cons: Suggested a sunpass for tolls to save money but there were no tolls.

Cons: I bought alliance insurance through kayak ahead of time. Dollars said they do not take outside insurance so I have to purchase their insurance or else I won't be covered. I purchased an epass since I will be driving through tolls. I told the guy I may not need it because from what I remember the tolls were only like $1. He said if I don't pay the weekly rate of $54 I will have to pay $10 a day for a week. So I paid the $54 rate. Guess what?! I only went through 8 tolls! That's $8!!! Their epass is over priced!!! Vehicle we rented was a Nissan Sentra. It was a very basic car. Nothing in it. Just a radio. I've rented mid size and economy cars from Payless and Budget for almost the same price in the past and they have decent cars with Bluetooth and back up camera. You have to pay for an extra driver.