Guest Reviews
Overall Rating
7.4
Good
Based on 663 reviews
Overall
7.2
Cleanliness
7.6
Comfort
7.6
Pickup/Dropoff
7.2
Value for money
7.2
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Dollar car rental prices in Fort Lauderdale
| Economy | $42/day |
| Compact | $34/day |
| Intermediate | $36/day |
| Standard | $46/day |
| Full-size | $48/day |
| SUV | $54/day |
Pros
"Car was nice and clean."
"But overall a good experience"
"nice clean car, helpful personel."
Cons
"Worst customer service experience EVER."
"Could not pick the car."
"Didn't have a credit card."
Recent Reviews
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- Neutral
- Negative
Find reviews that mention:
customer service
pick up the car
credit card
car was clean
nice car
car i reserved
great value
car available
great price
return the car
great experience
friendly staff
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10.0
Rent a car
Pros: Everything great! All stuff friendly! Not like -ALAMO- ! I’ll recommend that company.
review from
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9.6
Great rental process Overall
Pros: It was an easy pick up BUT the agent didn’t tell me to just grab ay car in the aisle. once another agent clarified the procedure, it was smooth sailing. The car was clean and smelled neutral. I was late returning but I didn’t get charged a fee
Cons: That the first agent didn’t clearly explain how the self serve pick up worked. I noticed that on returning the car the agent said I could leave it running. Also one of the car during drop off had been left running. Ugh. Didn’t like that. All that ozone. Perhaps you can be a bit more air quality friendly by having agents be more mindful of not leaving cars on m.
review from
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9.2
Pros: Overalll process was easy and convenient.
review from
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8.4
Good Value
Pros: The pickup was quick and easy The cost was better than getting an uber.
Cons: The bus to take us to the car rental center took a long time The car smelled like smoke or moistness a little
review from
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6.4
Not the best customer service
Pros: The ability to pick whatever vehicle you want in the category reserved.
Cons: When I first arrived at the counter, there were three individuals with one waiting on a customer. The other two appeared to be having a personal conversation. One walked away while the other began doing something on the computer. After a 10 to 15 minute wait, the individual finally called me forward to conduct the rental car transaction. The rep had no personality and acted like I was inconveniencing him. At this point I'm really irritated, finished the transaction and get the vehicle for my days of vacation. Upon return, the individual that checked the vehicle in had about the same amount of personality. Im not saying I want people to treat me like a king, but if I'm spending my hard earned money and putting money into your business, I expect better customer service. Not saying I will never use Dollar again but it won't be my top three choices. I would rather pay a little more money and be treated like a valued customer.
review from
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6.4
Pros: No, immobilazer
review from
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8.0
Second Time's The Charm
Pros: The SECOND car (a Kia Soul) provided by Dollar was excellent and met all our travel needs. How and why we got to this car was not the preferred nor expected way to rent a car. (see below)
Cons: The FIRST car we had on this rental was a well worn Chevy with the front cowling literally held on with bailing wire. I discovered that "issue" when the cowling started to fall off as I drove the car on day two of our ten day rental period. To their credit, Dollar at Palm Beach Int'l, made the swap of cars seamless; they even upgraded our car class. Nice recovery Dollar, we'll be back.
review from
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6.0
Had to return car on day 4 due to key battery unable to start car.
Pros: Easy pickup and return !
Cons: Inconvenienced with having difficulty starting car on day 3. Had to return car, drove 30min to airport and the problem was the key battery. Why aren't the keys checked prior to rental so customers don't have to be inconvenienced on their vacation?
review from
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7.2
Pros: Friendly service, great layout.
Cons: Asked for Ford, or american.... all that was there were foreign. I support or country and picked the Ford focus, even though it said similar, I want American made.
review from
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10.0
Pros: No line at pick up. Greeted with a complimentary bottle of water and excellent service. Highly recommended!
review from
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10.0
Fast check in, by the time we got the suitcases we were done.
Pros: When my flight out of Ft. Lauderdale was cancelled there was no extra charge for keeping it overnight. Everyone was friendly. And extremely quick and easy.
review from
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8.8
Pros: Drop-off was easy, simple, and professional.
review from
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10.0
Rent a car
Pros: Everything great! All stuff friendly! Not like -ALAMO- ! I’ll recommend that company.
review from
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9.6
Great rental process Overall
Pros: It was an easy pick up BUT the agent didn’t tell me to just grab ay car in the aisle. once another agent clarified the procedure, it was smooth sailing. The car was clean and smelled neutral. I was late returning but I didn’t get charged a fee
Cons: That the first agent didn’t clearly explain how the self serve pick up worked. I noticed that on returning the car the agent said I could leave it running. Also one of the car during drop off had been left running. Ugh. Didn’t like that. All that ozone. Perhaps you can be a bit more air quality friendly by having agents be more mindful of not leaving cars on m.
review from
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9.2
Pros: Overalll process was easy and convenient.
review from
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10.0
Pros: No line at pick up. Greeted with a complimentary bottle of water and excellent service. Highly recommended!
review from
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10.0
Fast check in, by the time we got the suitcases we were done.
Pros: When my flight out of Ft. Lauderdale was cancelled there was no extra charge for keeping it overnight. Everyone was friendly. And extremely quick and easy.
review from
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8.8
Pros: Drop-off was easy, simple, and professional.
review from
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8.4
Good Value
Pros: The pickup was quick and easy The cost was better than getting an uber.
Cons: The bus to take us to the car rental center took a long time The car smelled like smoke or moistness a little
review from
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8.0
Second Time's The Charm
Pros: The SECOND car (a Kia Soul) provided by Dollar was excellent and met all our travel needs. How and why we got to this car was not the preferred nor expected way to rent a car. (see below)
Cons: The FIRST car we had on this rental was a well worn Chevy with the front cowling literally held on with bailing wire. I discovered that "issue" when the cowling started to fall off as I drove the car on day two of our ten day rental period. To their credit, Dollar at Palm Beach Int'l, made the swap of cars seamless; they even upgraded our car class. Nice recovery Dollar, we'll be back.
review from
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7.2
Pros: Friendly service, great layout.
Cons: Asked for Ford, or american.... all that was there were foreign. I support or country and picked the Ford focus, even though it said similar, I want American made.
review from
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6.4
Not the best customer service
Pros: The ability to pick whatever vehicle you want in the category reserved.
Cons: When I first arrived at the counter, there were three individuals with one waiting on a customer. The other two appeared to be having a personal conversation. One walked away while the other began doing something on the computer. After a 10 to 15 minute wait, the individual finally called me forward to conduct the rental car transaction. The rep had no personality and acted like I was inconveniencing him. At this point I'm really irritated, finished the transaction and get the vehicle for my days of vacation. Upon return, the individual that checked the vehicle in had about the same amount of personality. Im not saying I want people to treat me like a king, but if I'm spending my hard earned money and putting money into your business, I expect better customer service. Not saying I will never use Dollar again but it won't be my top three choices. I would rather pay a little more money and be treated like a valued customer.
review from
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6.4
Pros: No, immobilazer
review from
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6.0
Had to return car on day 4 due to key battery unable to start car.
Pros: Easy pickup and return !
Cons: Inconvenienced with having difficulty starting car on day 3. Had to return car, drove 30min to airport and the problem was the key battery. Why aren't the keys checked prior to rental so customers don't have to be inconvenienced on their vacation?
review from
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Where can I find Dollar car rentals in Fort Lauderdale?
600 Terminal Dr, Dollar car rentals
