Book Budget car rentals in Fort Lauderdale

Long Wait

Cons: I had to wait an hour and a half in line to pick up my car from Budget. Don’t understand this as they know exactly what their demand will be as we all had reservations! No explanation was provided. I will avoid Budget in the future as this delay was inexcusable.

Wait too ling

Cons: The wait was over an hour to get the car so we rented at dollar.

Wow that guest experience sucked.

Pros: Manager was pleasant and efficient when I finally met him. Even though I shouldn’t have had to.

Cons: Budget in Fort Lauderdale was overwhelmed at dropoff and pickup at 1AM in the airport garage. That was my first 20 min wasted as one gate guard managed returns AND people leaving in fresh cars through a single gate (that’s just stupid). Then after a few min with one inside desk attendant I ultimately needed to speak with a manager. Painful for a routine dropoff. No reason that it needs to take 25 min to return a car. I’d be happy to pay a premium at Hertz for basic service levels for what should be routine activities for a car rental company.

Miami port drop off is an epic fail.

Pros: FLL was pleasant. Car was clean and comfortable.

Pros: New car, low mileage, no problems

Cons: Absolute chaos at rental counter !!!! Budget computers down system-wide. Unable to access reservation records nor computer generate rental documents. Took over 45 minutes standing in line to get close to rental counter. Took another 10 minutes just to complete RA. Next day, drop off at local airport and the Budget invoice now computer generated was totally incorrect. Charged $20.00 late fee despite car being dropped off 3 hours early. Charged for full tank of gas despite records at Ft. Lauderdale showing car was rented with 3/4 tank. Charged wrong rate. Took 1`/2 hour to get it sorted. All problems can be attributed to Ft Lauderdale Budget location. Punta Gorda Fine.

Anyone can make a reservation...

Pros: Nice new mustang, lots of cool features

Cons: Made the reservation three months ago... yet when I arrive, no car for two hours? We decided to spend a little extra and get a convertible for our drive to Key West, but after waiting so long to get our vehicle we didn’t even make it to the ocean before it got dark and started to cool down considerable. Additionally, we lost out on a full evening since we didn’t arrive at our destination until nearly 11 pm. The customer service people on site were friendly and apologetic. The car itself was very nice. I only dock on cleanliness because the trunk smelled a bit funky, but no biggie. This is the first time that I’ve rented from budget, and I am very disappointed in the experience. The drive down was supposed to be a fun and exciting start to our vacation that instead became a start in rush hour traffic, a four hour drive in the dark and loss of the first of only three nights that we’d be spending on vacation.