Find reviews that mention:
2.0
Pros:I wasted several hours and over $60 in Uber fees due to a screw up by Hertz and Priceline. But worst of all, once I tried to contact Hertz and Priceline no one was able or willing to help me. It was among the worst customer service experiences I've ever had.Cons:I wasted several hours and over $60 in Uber fees due to a screw up by Hertz and Priceline. But worst of all, once I tried to contact Hertz and Priceline no one was able or willing to help me. It was among the worst customer service experiences I've ever had.Reviewed Jun 7 2021
review from![kayak]()
2.0
Pros:Drop off was easyCons:Huge delay to receive car reserved well in advance--an hour and a half at the agencyReviewed May 11 2021
review from![kayak]()
2.0
Pros:Counter staff congenial.Cons:Coordination with Priceline.Reviewed May 11 2021
review from![kayak]()
10.0
Pros:Staff was nice, excellent, and could multi task very wellCons:More staff at nightReviewed May 3 2021
review from![kayak]()
10.0
Pros:Drop off was easy! People were great!Reviewed Apr 29 2021
review from![kayak]()
4.0
Cons:Vehicle was returned 1 hour late and charged 240 dollars...the entire week was only 558. Kayak has not passed on the cost breakdown. Calling customer service at Hertz has cost me 20 mins without getting an operator. Still looking for help.Reviewed Apr 19 2021
review from![kayak]()
2.0
Pros:NothingCons:When I got my car It smelled of marijuana and had no gas in it . I had to immediately go to a gas station I’ll never rent from that place againReviewed Apr 18 2021
review from![kayak]()
10.0
Pros:yes friendly and better price out of the airportReviewed Apr 15 2021
review from![kayak]()
2.0
Cons:Hello I first came to your location a half an hour earlier to find out that the car was dirty when I receive the car 45 minutes later the car was full of cat hair dog hair I was very upset I did tell them I was not taking that car they need to get me another car which then they had to go another half an hour to get a different vehicle when I receive the vehicle getting on the road I observed a check engine light was on at that moment I had no time to turn around already hour and 15 minutes late leaving I was very unhappy I didn’t mention it to themReviewed Apr 9 2021
review from![kayak]()
2.0
Cons:Wrong car that was too small to fit my family and luggage. Nobody at Hertz could help me because I was a prepay (kayak) customer. I was stressed about the return the whole week.Reviewed Apr 3 2021
review from![kayak]()
10.0
Cons:It wasn't the cheapest rental I've ever had, bit considering it was sitting break in Florida and the special was for a full size sedan I felt like I got a great deal. Even though the car had 30k miles it looked new.Reviewed Mar 24 2021
review from![kayak]()
10.0
Pros:Staff was friendly and efficientCons:NothingReviewed Mar 22 2021
review from![kayak]()