Reviews for Enterprise in Norfolk
- All reviews 100%
Jul 8 2017
Pros: When I first looked for a rental car in Hampton, Virginia, I was shocked at the prices. $70/day for an 'economy' car? However, if I booked one from nearby Norfolk, the price was less than half and I was still in their 10-mile radius for pickup. But when I called the Norfolk office to request the pickup, they said I was in the Hampton areas jurisdiction but they would transfer my reservation to them. So I was able to get the Enterprise office I wanted and the car at the price was willing to pay.
Cons: The appeared to be several new people being trained and it took almost 45 minutes to get my car.
Oct 27 2016
My first time using Enterprise
Pros: The people who work there are friendly. They worked with me getting the information that I didn't bring with me. The option of having someone drop you off is great. I rented a Chrysler 200 at a good price.
Cons: The windshield was dirty on the inside. It looked like someone had smoked a couple packs of cigarette in there.
Oct 25 2016
Cons: I wasn't able to rent from your company because I do t have a credit card. I have a Debit card but was told that wouldn't work. I was however allowed to make the reservation and have to adjust last minute. I also was charged for trip insurance and I would like that amount refunded
Oct 13 2016
Cons: Having to pay extra for a car that came from N.Y. and returning it in N.J. Don't make sense for me.