Reviews for Hertz in Norfolk
- All reviews 100%
Oct 14 2016
Pros: Quick turn-in, very pleasant attendants!
Oct 9 2016
You guys suck
Cons: You guys lied about charges and overcharged me for not being old enough even though I am old enough to rent a car from you guys. You wouldn't even give me my entire refund. I'm never renting from you guys again. Did I mention you guys suck? If not, you do!!!
Apr 20 2016
Liked the Versa
Pros: The agents at both pickup and dropoff were good. Thought I had reserved a compact, I would rate the Versa as a sub but it ran just fine, drove it over 300 miles the first day, all good. Very predictable handling, for sure easy to park, etc.
Cons: Long wait at pickup, one customer blocked one of the two agents for an extended period. There were some tape marks on the car (probably to keep the doors closed in shipping) but it was a long walk back into the terminal and might have to wait online again
Apr 16 2016
Cons: The Clerk at ORF was very rude and hard to understand. She mumbled and seemed very uninterested in trying to have any tact with her customer service.