Reviews for Hertz in Norfolk
- All reviews 100%
Oct 30 2016
Pros: The pick up and drop off were quick. I really liked the in car gps system. The car rental is connected to the airport. You do not have to take a shuttle to/from the rental area.
Cons: The car was dirty on the front interior passenger side when I received it. Like something had been spilled on the window and door. It was gross. You have to mark any blemishes on the vehicle without a rep present. I took pics in the event there was a problem. The car drove a little rough.
Oct 14 2016
Pros: Quick turn-in, very pleasant attendants!
Oct 9 2016
You guys suck
Cons: You guys lied about charges and overcharged me for not being old enough even though I am old enough to rent a car from you guys. You wouldn't even give me my entire refund. I'm never renting from you guys again. Did I mention you guys suck? If not, you do!!!
Apr 20 2016
Liked the Versa
Pros: The agents at both pickup and dropoff were good. Thought I had reserved a compact, I would rate the Versa as a sub but it ran just fine, drove it over 300 miles the first day, all good. Very predictable handling, for sure easy to park, etc.
Cons: Long wait at pickup, one customer blocked one of the two agents for an extended period. There were some tape marks on the car (probably to keep the doors closed in shipping) but it was a long walk back into the terminal and might have to wait online again