Book E-Z Rent-A-Car car rentals in Inglewood

Cons: Short staff and quality of costumer service very disappointing, I ask for no liability and still got charge for it!!

Cons: Too much identity required to rent.

Cons: I love EZ RENTAL - but they moved locations and joined advantage. There was over an hour wait to pick up my car the car was clearly not cleaned or vacuumed inside or outside. I specifically asked for a working USB plug in to charge my phone while using GPS. The Charging worked but would not play over the car speakers. so NO spottily and NO voice instruction from GPS

Cons: There was a line almost out the door with only 2 employees working. We waited 45 minutes and barely moved 5 foot up the queue. Mind you, this line was just to pick up a car!! We ended up giving up on this place (even though we already had everything paid for) and rented from somewhere else.

Cons: The frequency of vans running from terminal to offsite location was insufficient. Waited almost 20 mins for pickup. Then, upon arriving, found ourselves in a 50 minute line to get the car. No way should it take over an hour to rent a car.

Cons: A used tissue in the passenger door compartment. Sorry I failed to inform you of a loud noise that seemed to be coming from the passenger side front brake.

Cons: long line at 11 pm

Cons: Pick-up incredibly slow and inefficient. Getting out of the lot a hassle, then turns out the wrong car was in my parking space, and had to get out of the exit line, pick up the correct one, etc. E-Z used to be better when it was separate from Advantage. NOT professional service.

Cons: When I tried calling the desk when I first arrived, nobody would answer the phone. That was not a good first impression.

Cons: Shuttle service did not pick up every 10 minutes. It didn't seem like any employees cared when asked by multiple customers.

Cons: The wait was long and there were a lot more fees and hurdles than with traditional car rental companies. In the future I will rent elsewhere.

Cons: I wait ed a very long time for a shuttle to come by that says EZ car rental. 40 minutes. What I realized later is they shre rides with Advantage... so I could have gotten on an Andvantage shuttle 30 minutes earlier but how would I know that? NOW I do.

Cons: Waited 25 minutes for a shuttle. Waited an hour and a half in line.

Cons: Car assigned was not available in parking space. Had to wait in line at customer service for another car to be assigned. Car was not clean. Needed vacuumed and food stains on ceiling of car.

Cons: No answer when I called. Hard to figure out where to take the shuttle (mostly an airport problem) but clear directions included at time of booking would be most helpful.

Cons: took for ever to get the car and they were like sales man trying to get me to buy everything, car was dirty

Cons: Car rental place changed location and I wasn't notified of that. So I was driving around looking for a Rental place which wasn't there. When I got to the new location, I stent 45 minutes waiting until the agent could find a minivan( which I ordered in advance). The agent was nice and tried his best to accommodate me, but was complaining about management being unavailable temporarily to fulfill his request. After 45 minutes he got me what I ordered.

Cons: Drop off was weird and time consuming and far from the shuttle

Cons: 10-15 minute wait for pickup, slow counter service, and then when only several blocks from the agency, steam erupted from under the hood. Thank goodness we were still close to the rental agency and we could make it back to exchange cars.

Cons: The address listed on the email wasn't the correct place to drop the car off (we think it's the shuttle bus address?) so we had to figure out where the drop off location was ourselves - it wasn't particularly tricky but if you're late for a flight, this could be problematic...

Cons: The forces you to take insurance then tried to say their was damage to the car that was already there, terrible company

Cons: They cancelled my van reservation before I arrived at the lot, or so they told me they had, and when they thought they had me "over a barrel", offered me a different model van at a rate that was apex double. Fortunately for me, I had another option, and didn’t rent from them. I would Never Consider EZ Rental at LAX or any other airport again.

Cons: Pick-up instructions were very vague. I waited at the car rental bus pickup for 30 minutes. When no one arrived I called and was told I needed to pick up the Sheraton bus. This was not disclosed on the pickup instructions. When i finally got my car, the passenger side door was all scratched up and the interior seats were stained. I accepted the car anyway. When I was ready to return the car the battery went dead at the gas station and I had to buy jumper cables to start the car. I told them this when I checked the car in and there was no offer to reimburse me.

Cons: Even though my Kayak search was for a rental car pick-up at 11:30pm, the reservation time was made for 11pm. Since my flight didn't land until 11:20pm, and after waiting for the EZ Rental Car shuttle for 20 minutes, I didn't arrive at the rental facility until about midnight. I waited in line for 25 minutes and when I got to the counter they had cancelled my reservation because they only hold it for 1 hour from the pick-up time (which had changed to 11pm somewhere between Kayak and EZ). I had reserved an economy car, but they were out, so I had to pay for the more expensive car, an increase of $40. The return shuttle on the way back to LAX was very slow- we waited at least 30 minutes for a ride. Several shuttles went by the stop with no explanation as to why they didn't pick us up- the rental counter said those drivers were probably off duty.

Cons: We were stuck at the airport waiting for misplaced luggage and therefore called E-Z Rent-A-Car to let them know we would pick up the car later than expected. After we recovered the luggage and fared to the rental office, the clerk tells us the system automatically cancelled our reservation after two hours. What about the phone call I gave them, ask I. There's no note of it in my reservation, says he. He adds, unfortunately, that he doesn't have economy vehicles left so he has to upgrade us to a higher model. At a cost. One of these guys didn't do his job and I had to pay extra for the mistake. Mistakes happen, but they could have provided a car at the original price. They did not, so I won't be renting from them on principle.