Reviews for Hertz in Irving
- All reviews 100%
Aug 9 2017
Rude franchise of hertz
Cons: They told me I was late by more tan one hour so the reservation was cancelled then I waited for hours for a car
Jul 21 2017
Pros: The car was excellent! Great value, super comfortable, etc.
Cons: The insurance cost more than the rental itself. It more than doubled the total cost, and we just went with the "basic" package. Plus, it wasn't clear that we were to pay for the insurance when we returned. We thought that we paid for the insurance up front so that was an unpleasant surprise.
Jul 18 2017
Pros: Fuel efficient
Cons: Poor customer service the truck was suppose to be a six seated however was a five seater which was uncomfortable for our family no others available. They called 2 hours after drop off with attitude stating we caused damage to the truck however if they had checked the contract they would have seen that the damage was pre existing when my husband called back to clarify they were rude and too busy to address his concerns and said they would call back with no return call
Jul 1 2017
Pros: It was a top-notch vehicle for an excellent value. Very well satisfied!