Reviews for Enterprise in Minneapolis
- All reviews 100%
May 12 2017
Taken advantage of
Pros: Car was clean
Cons: We were up charged an addition $140 because they said our drop off was a different location than the airport. Then when dropped I realized I left my sunglasses in the console and when I called just a few hours later they where gone. Obviously who ever cleans them needed my $200 sunglasses more than me. We won't use them or kayak again. This was a horrible experience.
May 12 2017
Pros: Easy to deal with and very friendly. Liked the car and it ran very well.
Mar 27 2017
Waiting at the counter but good car
Pros: The car was very clean, they took good care care of me and changed my reservation last minute (I book in a different agency)
Cons: Waiting at the counter Also the airport rental return trafic signage is not great at the airport but that's not their fault of course
Mar 6 2017
wrong location pick up
Pros: I thought I was to pick up my car at the airport. When I realized it was an off airport site, Enterprise was very good about canceling the reservation. However, to pick up the car at the airport, tripled the price! I went on line, at the airport, reserved a car - but it went to another vendor.
Cons: If Enterprise would have honored my original reservation price, or even near that, I would have stayed with them. As it was, I went to another vendor and actually got a lower price then I was originally going to pay.