Reviews for Budget in Minneapolis
- All reviews 100%
Jun 21 2017
Had to get a different car
Cons: I did not realize the pickup site was downtown, but the Budget people at the airport explained that it was and added that the downtown site was closed for the day. I just got a different car at the airport. This reservation was nothing but hassle.
May 27 2017
A total joke. Unable to get a a car due to poor staffing.
Cons: Only ONE person working the desk in the Minneapolis airport. Waited 47 minutes while she took care of two customers. There were three more customers in front of me yet to go. Completely understaffed. No excuse for such poor service. Finally went to Alamo Rent-A-Car to rent a car.
May 22 2017
Cons: For medical reasons, we had to change our drop off destination (from MSP to Iowa City, IA) and Budget charged us an additional $500.
May 12 2017
No cruise control?!
Pros: It was convienient to pickup the vehicle at the airport as the terminal I few into is smaller than the main one.
Cons: That the car didn't have cruise control & they tried to charge me for gas when I said I would fill it up. They asked me to bring a receipt & then it wasn't even used when I had to go to the counter to remove the gas charge.