Guest Reviews
Overall Rating
6.6
Good
Based on 12 reviews
Cleanliness
7.0
Comfort
7.2
Pickup/Dropoff
5.7
Value for money
7.0
Hertz car rental prices in Tempe
| Economy | $15/day | |
| Compact | $15/day | |
| Intermediate | $17/day | |
| Standard | $43/day | |
| Full-size | $19/day | |
| SUV | $44/day | |
| Minivan | $42/day | |
| Premium | $31/day | |
| Luxury | $66/day | |
| Convertible | $54/day | |
| Commercial | $40/day |
Pros
"Very efficient an friendly staff"
(in 329 reviews)
"We had a great experience!"
(in 133 reviews)
"Car was clean and comfortable."
(in 975 reviews)
Cons
"Very very poor customer service."
(in 464 reviews)
"reserved car was not available"
(in 239 reviews)
"Bad information at pick up location."
(in 163 reviews)
Recent Reviews
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Find reviews that mention:
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car was clean
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airport location
great car
picked up the car
car was great
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location was closed
rented a car
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10.0
Pros: Friendly staff! Great price! Nice car!
Cons: Cleaner car. Back Window had a grease spot on it from what look like hair product
review from
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2.0
Cons: They had over hooked cars and had no cars available. We had to find a different place to rent from.
review from
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4.4
Rental of SUV
Pros: Good on gas Ran good
Cons: The Hertz desk person was rude, not very friendly. The SUV was dirty inside and not washed. I had to clean the windshield to get all the dead bugs off. I was given a vehicle that was just returned. The desk person should of made sure it was clean and could of been a little more pleasant. He didn't even walk around the vehicle to check if it was ok, told me to take pictures. He was not friendly picking up or dropping off the vehicle.
review from
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2.0
The Agent for Hertz at Residence Inn by Marriott Tempe
Cons: The agent at Residence Inn by Marriott Tempe was extremely rude and didn't give us the car on time. We were 30 mins late and the agent made me wait and didn't give me the approximate time the car will be given to me. I had to go to the doctor so I left the place.
review from
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6.0
Cons: Showed up at 12:40 for 1pm reservation. Attendant was no where to be seen. Sign on desk with phone number to call rang the phone at the same desk. Attendant showed up at 1:20. He claimed he had only been gone since 1pm. Seeing as I had been sitting there for almost 45 minutes at that point, I kindly let him know that I knew he was lying. I finally got o. The road at 1:45, just in time to hit the rush hour traffic I had been planning to avoid.
review from
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2.0
Terrible situation all around
Pros: Literally nothing
Cons: They called me 10 minutes before our agreed pick up time , while in Uber, to tell me they had no more cars. They provided no alternatives, no solutions, no accommodations, no compensation or any future discounts etc. Just told me I was SOL. I asked for the manager and he said it was him - Cannot explain the lack of empathy that he showed. It was pathetic for a Hertz manager to be as terrible at customer service as he was.
review from
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10.0
Pros: Easy to pick up and drop off.
review from
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6.0
Cons: Drop off location was within a hotel which was not listed on the drop off address. There was no sign outside to know where the Hertz location was.
review from
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9.6
Pros: ease, price, convenience
Cons: confusion about the hours and being able to drop the car off. I got conflicting information from people
review from
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10.0
Pros: Friendly staff! Great price! Nice car!
Cons: Cleaner car. Back Window had a grease spot on it from what look like hair product
review from
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10.0
Pros: Easy to pick up and drop off.
review from
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9.6
Pros: ease, price, convenience
Cons: confusion about the hours and being able to drop the car off. I got conflicting information from people
review from
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2.0
Cons: They had over hooked cars and had no cars available. We had to find a different place to rent from.
review from
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4.4
Rental of SUV
Pros: Good on gas Ran good
Cons: The Hertz desk person was rude, not very friendly. The SUV was dirty inside and not washed. I had to clean the windshield to get all the dead bugs off. I was given a vehicle that was just returned. The desk person should of made sure it was clean and could of been a little more pleasant. He didn't even walk around the vehicle to check if it was ok, told me to take pictures. He was not friendly picking up or dropping off the vehicle.
review from
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2.0
The Agent for Hertz at Residence Inn by Marriott Tempe
Cons: The agent at Residence Inn by Marriott Tempe was extremely rude and didn't give us the car on time. We were 30 mins late and the agent made me wait and didn't give me the approximate time the car will be given to me. I had to go to the doctor so I left the place.
review from
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6.0
Cons: Showed up at 12:40 for 1pm reservation. Attendant was no where to be seen. Sign on desk with phone number to call rang the phone at the same desk. Attendant showed up at 1:20. He claimed he had only been gone since 1pm. Seeing as I had been sitting there for almost 45 minutes at that point, I kindly let him know that I knew he was lying. I finally got o. The road at 1:45, just in time to hit the rush hour traffic I had been planning to avoid.
review from
-
2.0
Terrible situation all around
Pros: Literally nothing
Cons: They called me 10 minutes before our agreed pick up time , while in Uber, to tell me they had no more cars. They provided no alternatives, no solutions, no accommodations, no compensation or any future discounts etc. Just told me I was SOL. I asked for the manager and he said it was him - Cannot explain the lack of empathy that he showed. It was pathetic for a Hertz manager to be as terrible at customer service as he was.
review from
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6.0
Cons: Drop off location was within a hotel which was not listed on the drop off address. There was no sign outside to know where the Hertz location was.
review from
Other suppliers in Tempe scored
Where can I find Hertz car rentals in Tempe?
1747 East Apache Boulevard, Hertz car rentals
Address
1747 East Apache BoulevardPhone
+1 480 967 7577Top Tips For Renting a Car from Hertz in Tempe
- 25% of our users found rental cars from Hertz in Tempe for $23 or less
- Book your rental car from Tempe in Hertz at least 1 day before your trip in order to get a below-average price
FAQs About Renting a Car From Hertz in Tempe
How much does it cost to rent a car from Hertz in Tempe?
On average a rental car from Hertz in Tempe costs $33 per day.
What is the most popular rental car from Hertz in Tempe?
Economy (Hyundai Accent or similar) is the most frequently booked rental car type from Hertz in Tempe.
How many car rental locations does Hertz have in Tempe?
Hertz has 3 rental locations in Tempe. Take a look at our Hertz rental location map to find the best rental cars near you.
Does Hertz have a car rental location at the airport: Sky Harbor Intl Airport (PHX)?
Yes
Does Hertz offer shuttle or airport pick-up services from Sky Harbor Intl Airport (PHX)?
Yes
