Reviews for Enterprise in Tempe
- All reviews 100%
Apr 13 2017
Hour and a half wait at pick up
Pros: Car was clean and comfortable.
Cons: Hour and a half wait. No instructions on where to go after check in. Charged $20 more than booking price (after tax and fees).
Apr 5 2017
Pros: Vehicle was clean.
Cons: Staff was not helpful in describing different types of insurance and felt pressured into buying insurance. Were charged extra to change the drop-off point to the Airport because our flight times were changed and we didn't have enough time to drop it off at our pick up location. Employee on the phone was also not very knowledgeable or helpful.
Apr 4 2017
Pros: Great price and the manager called later in the day to see how the rental was and see if we had any issues with it. Told us to go to the nearest location which he gave us the address and told us to exchange it for another one and they did great customer service
Mar 31 2017
Pros: Nice van.
Cons: Check out took a looooong time,