Reviews for Enterprise in Tempe
- All reviews 100%
Jan 4 2017
Pros: Cons: I had to ask for assistance in locating where to actually pick up the car. It was far away and not well marked. Additionally I had to try and view the car for pre-checkout damages in the dim light of a parking garage. Pros: rental staff was quick and efficient and none of the dreaded high pressured sales pitch to upgrade and purchase overpriced insurance.
Dec 30 2016
No vehicle available
Pros: We reserved this vehicle a month in advance. Despite calling the day before to confirm, the rental car was not available for us. They tried to put us in a smaller, lighter vehicle, but with 5 adults and ski gear, it would not have worked. Extremely disappointed.
Dec 29 2016
Pros: Friendly service. Tried to rectify the non-availability of the van we rented by offering alternatives.
Cons: Van wasn't available at the reserved time Delay of 2.5 hours.
Nov 26 2016
Pros: Able to upgrade with no problems. Representative was attentive and professional when picking up the car. The representative when dropping off the car was dealing with several challenges with other individuals but through it all was able to take care of us quickly. ... Great service with both