Reviews for Hertz in Winter Park
- All reviews 100%
- 5.3
- 5.3
- 4.7
- 5.0
Recent reviews
Most recent
4.8 Okay
Economy
Mar 29 2017
Pros: Gas mileage was great
Cons: having to pick the car up at an offsite location was poor, there should have been highlighted information on application. The travel to an offsite location cost more than the rental of the car.
10.0 Excellent
Compact
Mar 27 2017
Pros: Staff were cordial andefficient
2.0 Poor
Compact
Aug 16 2016
I will not rent from Hertz again.
Cons: The manager and his lack of customer service. It took them almost 3 hours to get us our rental. We were late to our destination and did not get to see our family. We had to drive in the worst traffic and at the worst time of day. That part of our trip was destroyed by the lack of customer service. The solution given from the branch manager was not enough to make us feel better or want to return as a customer.
2.0 Poor
Economy
Jul 10 2016
Unclear
Pros: I entered the location as Orlando Airport knowing there was a Hertz rental location. However, the location Kayak allowed me to make the reservation was off the premises and we were unaware. The location was about 20 minutes from the airport.