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Jeju Air: Expert advice and recommendations

Expert travel writer Daniel Scheffler shares all you need to know before booking a flight with Jeju Air.
Daniel Scheffler
August 30, 2024

Named for Jeju Island, in South Korea, Jeju Air is the country’s biggest low-cost airline. It was also the first in South Korea to offer low-cost flights. Its hub is on the gorgeous Jeju Island at Jeju International Airport (CJU). I have hopped this airline for its quick domestic routes around Korea numerous times, and I absolutely recommend it to anyone. It may be lower cost, but the service is excellent and works well for island hops.

Destinations

Jeju Air has its biggest focus on the domestic routes in South Korea, but it does also have a few destinations that are international. Jeju flies to China, Japan, some islands in Oceania and a few other locations dotted around Southeast Asia.

Partnerships

The airline does not have formal agreements in terms of being part of the three large international alliances, but Jeju Air does offer codeshare bookings with a couple airlines. This means you can book flights across these airlines and still ensure the connections work seamlessly, even during delays or cancellations. Jeju codeshares with both Jetstar and Lion Air, and these are particularly good for Southeast Asia in my experience.

Membership

Although this airline is not part of a major international alliance, Jeju Air does have its own membership program. It is called Refresh Point and it is free to join. As a member, you’ll collect points for flying, and also when using associated credit cards. You can also buy extra points. The points can be redeemed for flights, gifting to friends and family, adding baggage to bookings, paying for seats and even in-flight meals.

There are a few tiers in this loyalty program: VIP, GOLD, SILVER+ and SILVER. Depending on your level, determined by how many points you have, you can receive discounts on seats, priority boarding, free baggage and additional bonus points.

Pay later

If you’re a member of Refresh Point with Jeju Air, you also have the benefit of booking without immediate payment and the airline will hold your flight for a period of 24–72 hours. This will lock in the current fare until you decide to purchase the ticket or cancel.

Seat and baggage bundles

Low-cost airlines often come with many additional costs for services and fees, which can quickly add up. In order to save on some of these, Jeju Air offers bundle options for booking seats, checked baggage and other perks together, in advance. I recommend choosing this for significant savings if you think you might be checking bags or adding on any comfort upgrades.

These bundles come in two categories. PLUS allows carry-on baggage, checked baggage, free economy seat selection, priority boarding and quick claim of your baggage on arrival. PREMIUM PLUS offers carry-on baggage, checked baggage, free seat selection anywhere onboard, priority boarding, quick claim baggage on arrival and a reserved check-in counter at the airport.

Additional baggage information

Jeju Air has a few fee-based annual memberships for baggage. One is the Sports Membership, where you can pay a fee to with sports equipment for a year. There is also a golf-specific membership that covers your clubs and other golf gear for a year. Lastly, Jeju offers a bicycle membership for one year of traveling freely with a bike enclosed in a proper carry bag.

Promotions

As part of the Jeju Air brand, the airline offers many discounts and promotions across consumer industries. I have found these overwhelmingly generous and recommend looking into them when offered. They can include K Ride (transportation), K Look (shopping), K Food (cooking classes), and even city tours and exclusive duty-free access.

Check in and boarding pass policies

Check in is available 24 hours before flights and mobile boarding passes are often available but are not always accepted. Flights to China and a few other international destinations do not allow mobile boarding pass access. In these cases, you can still check in online but will need to visit the check-in desk at the airport to receive a printed boarding pass from an agent before proceeding to the gate.

There are also various restrictions on particular fliers receiving their boarding passes. Pregnant women, dual passport holders and a handful of others are all required to complete an in-person check-in at the desk, too.

Change & cancellation policies

All tickets can be canceled without penalty within 24 hours of booking, as is the industry standard. After that, fees for any type of change – dates, destinations, passengers, times – sill incur individual fees and these can add up. Also note that changes to reservations booked with points can only receive point refunds if the flight is still at least 91 days from departure.

Take note of this unique quirk: Jeju Air enacts even stricter change and cancellation rules during peak travel periods. I recommend avoiding the airline for leisure travel during these heavy travel periods when these very popular routes can be overwhelming and stressful enough even without the added rules and increased penalties and charges.

Fares

Jeju Air has a few service options on their domestic flights, including FLY, FLYBAG, FLEX and BIZ LITE. With FLY you get 23 pounds of carry-on baggage only. FLYBAG offers 23 pounds of carry-on baggage plus 50 pounds of checked luggage. FLEX offers both 23 pounds of carry-on baggage and 50 pounds of checked luggage plus a few additional discounts. And lastly, BIZ LITE offers both 23 pounds of carry-on baggage and 50 pounds of checked luggage with priority services, a premium seat, priority boarding and priority check in.

Classes

Jeju Air does have both economy and business class tickets. Economy tickets are standard unless you purchase specific seats with extra space for a fee, or the exit row. Business class, which is called BIZ LITE, comes at a premium, but it’s not extravagantly expensive.

Seats

The business class seats are 42 inches apart, have a backrest adjustable by 7 inches, are 18 inches wide and come with a leg rest. These seats also have a power supply and a table for entertainment or work. Economy seats come with a standard 30-inch pitch and are 17 inches wide.

Not all Jeju Air planes have business class. The rest of the fleet simply has economy class with seats that are mostly the same across the aircraft. In a few exceptions, there are larger seats closer to the front of the plane. Jeju Air allows these larger seats to be booked at time of purchase for a minimal added cost.

Special extra seat options

Jeju Air recommends an extra seat option for those who want to lie down. To do this, purchase the two seats next to you and you’ll have three seats (and the entire row) to yourself. The airline advertises this for both lying down, and for couples traveling together to have more space with an empty middle seat. You can bundle this option to make it more affordable than three individual seats.

Entertainment

Jeju Air does not offer any in-flight entertainment on board. It is currently working on adding Wi-Fi to the fleet. In the meantime, Jeju does charmingly offer onboard magic shows and tarot readings on occasion, with plans to roll out this live entertainment more frequently. For now, I recommend bringing your own entertainment preloaded on fully charged devices.

Meals in the sky

Jeju Air lets you preorder a meal if you so desire. Menus change by route, but you will often find Korean fare like bibimbap, dumplings and noodles on offer. There are typically also some sandwiches and salads on the menu. You can purchase these once onboard, but if you want to be guaranteed your selection I recommend booking and paying for these in advance. They do have beers and other alcohol, plus soft drinks, coffee and tea, too

Pets on board

Small cats and dogs up to 10 pounds are allowed to fly in the cabin on Jeju Air, and there is a pet menu for these special guests, too. Adorably, four-legged passengers also receive their own special boarding pass, making this one of my favorite airlines for flying with a small pet.

This KAYAK-commissioned article is presented as-is, for general informational purposes only, and may not be up-to-date. The opinions contained in the article are original to the author and reflect their authentic experience, which may vary significantly from the experience of others. Find more perspectives in our user reviews below.

Good to know

Low season

March

High season

October

Cheapest flight

$127
Best time to beat the crowds with an average 3% drop in price.
Most popular time to fly and prices are also 15% lower on average.
Flight from Manila to Seoul Incheon Airport

FAQs about flying with Jeju Air

  • Where does Jeju Air fly to?

    Jeju Air offers direct flights to 51 cities in 16 different countries. Jeju City, Seoul, and Busan are the most popular cities covered by Jeju Air.

  • What is Jeju Air’s primary hub?

    Jeju Air concentrates most of its flight operations in Jeju City.

  • How does KAYAK find such low prices on Jeju Air flights?

    KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including Jeju Air.

  • When are Jeju Air plane tickets cheapest?

    Flight prices with Jeju Air will depend on the season and route you are flying. Our data shows that overall, the cheapest month to fly with Jeju Air is March, while the most expensive is October.

  • What’s the cheapest route that Jeju Air flies?

    In the last 72 hours, the cheapest route flown by Jeju Air found on KAYAK was from Busan to Jeju City, with a price of $25 for a round-trip.

  • What are the most popular airports for Jeju Air flights to depart from?

  • Is Jeju Air part of an airline alliance?

    No, Jeju Air is not part of an airline alliance.

  • How many destinations does Jeju Air fly to?

    In total, Jeju Air flies to 51 destinations.

See more FAQs

Top tips for flying with Jeju Air

  • If you’re looking for the cheapest Jeju Air tickets, then try to fly from Manila, where flights have been cheapest lately. The cheapest route from here available recently is to Incheon Intl Airport, and cost $127.
  • The cheapest month for flights with Jeju Air is March, while the most expensive is generally October.

Jeju Air customer reviews

7.8
GoodBased on 33 verified guest reviews
8.2Crew
6.3Entertainment
6.1Food
8.0Boarding
7.6Comfort

Traveler rating:
Sort by:
E
8.6 Very good
NRT-ICN
Pros:Overall great, compared to the price.
Cons:None
V
2.0 Poor
ICN-MNL
At the boarding gate, Jeju airline accepted "carry on" bags for checking in for free due to the "limited cabin space". This is because most passengers were carrying multiple bags that exceed the size and weight limit for carry on items. Rather than inspecting carry-on bags at the counter and requiring excess bags to be checked in for a fee, they allowed freeloading at the boarding gate to to the detriment of those who paid the fee for checked bags. This is totally unfair.
J
10.0 Wonderful
GUM-ICN
Everything
A
8.0 Very good
OKA-ICN
All though you can not help it the kids was loud and unruly, The crew was very accommodating and professional. Thank You Allen.
W
8.0 Very good
CJU-PUS
Standard no frills short internal flight. 3 x 3 seating.
C
10.0 Wonderful
ICN-GUM
No priority counter check in for families with young children.
T
8.0 Very good
ICN-NRT
It was riding a bus. No problems.
S
2.0 Poor
ICN-CRK
Cons:Sold me a ticket then cancelled 15 minutes later due to not having updated information from the airline on bookings.
T
4.0 Mediocre
GUM-ICN
The flight was delayed from GUM to ICN, there was no notification on how delayed the flight would be. Although we received notice, there was no specified time given. The flight was also very uncomfortable.
A
10.0 Wonderful
ICN-GUM
As posred earlier the crew was very accommodating & professional. Thank You Allen

Jeju Air flight status

Sat 11/2

Jeju Air route map - Which destinations does Jeju Air fly to?

Find out which destinations you can fly to direct with Jeju Air by entering your departure airport. If you want to know if Jeju Air flies a certain route, enter both the departure and destination airport before hitting search.
Sat 11/2

All Jeju Air flight routes

Flight #Departure AirportArrival AirportDurationSunMonTueWedThuFriSat
2405Incheon (ICN)Cebu City (CEB)4h 50m
2508Kota Kinabalu (BKI)Incheon (ICN)5h 10m
2206Bangkok (BKK)Incheon (ICN)5h 30m
2252Bangkok (BKK)Busan (PUS)5h 25m
2428Cebu City (CEB)Daegu (TAE)4h 25m
1502Sapporo (CTS)Incheon (ICN)3h 25m
4908Nha Trang (CXR)Incheon (ICN)5h 10m
2904Da Nang (DAD)Incheon (ICN)4h 25m
2956Da Nang (DAD)Busan (PUS)4h 15m
2312Dalat (DLI)Incheon (ICN)5h 10m
5304Denpasar (DPS)Incheon (ICN)7h 5m
1604Shizuoka (FSZ)Incheon (ICN)2h 30m
1408Fukuoka (FUK)Incheon (ICN)1h 35m
1454Fukuoka (FUK)Busan (PUS)1h 5m
1327Seoul (GMP)Osaka (KIX)1h 40m
3102Tamuning (GUM)Incheon (ICN)5h 5m
2804Hanoi (HAN)Incheon (ICN)4h 40m
1612Hiroshima (HIJ)Incheon (ICN)1h 50m
2102Hong Kong (HKG)Incheon (ICN)3h 30m
2507Incheon (ICN)Kota Kinabalu (BKI)5h 40m
2205Incheon (ICN)Bangkok (BKK)6h 15m
1501Incheon (ICN)Sapporo (CTS)2h 40m
4907Incheon (ICN)Nha Trang (CXR)5h 45m
2903Incheon (ICN)Da Nang (DAD)5h 10m
2311Incheon (ICN)Dalat (DLI)5h 35m
5303Incheon (ICN)Denpasar (DPS)7h 10m
1603Incheon (ICN)Shizuoka (FSZ)2h 10m
1407Incheon (ICN)Fukuoka (FUK)1h 35m
3101Incheon (ICN)Tamuning (GUM)4h 20m
2803Incheon (ICN)Hanoi (HAN)5h 10m
1611Incheon (ICN)Hiroshima (HIJ)1h 45m
2101Incheon (ICN)Hong Kong (HKG)4h 5m
1305Incheon (ICN)Osaka (KIX)2h 0m
2001Incheon (ICN)Macau (MFM)4h 0m
2305Incheon (ICN)Manila (MNL)5h 15m
1771Incheon (ICN)Matsuyama (MYJ)1h 40m
1203Incheon (ICN)Nagoya (NGO)2h 0m
1121Incheon (ICN)Tokyo (NRT)2h 25m
1811Incheon (ICN)Ōita (OIT)1h 55m
4103Incheon (ICN)Phu Quoc (PQC)6h 15m
3211Incheon (ICN)I Fadang (SPN)4h 20m
4409Incheon (ICN)Panglao (TAG)5h 15m
2601Incheon (ICN)Taipei City (TPE)2h 55m
4303Incheon (ICN)Vientiane (VTE)5h 50m
8501Incheon (ICN)Weihai (WEH)1h 20m
1328Osaka (KIX)Seoul (GMP)2h 0m
1306Osaka (KIX)Incheon (ICN)2h 0m
1354Osaka (KIX)Busan (PUS)1h 30m
301Gwangju (KWJ)Jeju City (CJU)1h 0m
2002Macau (MFM)Incheon (ICN)3h 45m
2306Manila (MNL)Incheon (ICN)3h 50m
1772Matsuyama (MYJ)Incheon (ICN)1h 55m
1204Nagoya (NGO)Incheon (ICN)2h 15m
1122Tokyo (NRT)Incheon (ICN)3h 0m
1154Tokyo (NRT)Busan (PUS)2h 40m
1812Ōita (OIT)Incheon (ICN)1h 45m
1802Okinawa (OKA)Incheon (ICN)2h 25m
4104Phu Quoc (PQC)Incheon (ICN)5h 10m
2251Busan (PUS)Bangkok (BKK)6h 10m
2955Busan (PUS)Da Nang (DAD)4h 55m
1451Busan (PUS)Fukuoka (FUK)1h 0m
1353Busan (PUS)Osaka (KIX)1h 20m
1153Busan (PUS)Tokyo (NRT)2h 5m
4055Busan (PUS)Singapore (SIN)6h 40m
2151Busan (PUS)Panglao (TAG)4h 40m
2653Busan (PUS)Taipei City (TPE)2h 50m
4056Singapore (SIN)Busan (PUS)6h 40m
3212I Fadang (SPN)Incheon (ICN)4h 50m
4410Panglao (TAG)Incheon (ICN)4h 50m
2152Panglao (TAG)Busan (PUS)4h 10m
2602Taipei City (TPE)Incheon (ICN)2h 25m
2654Taipei City (TPE)Busan (PUS)2h 20m
4304Vientiane (VTE)Incheon (ICN)4h 40m
8502Weihai (WEH)Incheon (ICN)1h 10m
2552Kota Kinabalu (BKI)Busan (PUS)4h 40m
2551Busan (PUS)Kota Kinabalu (BKI)5h 20m
2157Busan (PUS)Angeles City (CRK)3h 35m
1823Incheon (ICN)Kagoshima (KOJ)1h 50m
1824Kagoshima (KOJ)Incheon (ICN)2h 10m
227Cheongju (CJJ)Jeju City (CJU)1h 10m
228Jeju City (CJU)Cheongju (CJJ)1h 15m
142Jeju City (CJU)Seoul (GMP)1h 15m
306Jeju City (CJU)Gwangju (KWJ)1h 0m
514Jeju City (CJU)Busan (PUS)1h 10m
706Jeju City (CJU)Daegu (TAE)1h 10m
141Seoul (GMP)Jeju City (CJU)1h 15m
907Seoul (GMP)Busan (PUS)1h 0m
513Busan (PUS)Jeju City (CJU)1h 10m
904Busan (PUS)Seoul (GMP)1h 5m
705Daegu (TAE)Jeju City (CJU)1h 10m
2161Jeju City (CJU)Hong Kong (HKG)3h 10m
5203Incheon (ICN)Ulaanbaatar (UBN)3h 50m
5204Ulaanbaatar (UBN)Incheon (ICN)3h 10m
2406Cebu City (CEB)Incheon (ICN)4h 45m
4604Angeles City (CRK)Incheon (ICN)4h 25m
4603Incheon (ICN)Angeles City (CRK)4h 15m
8901Incheon (ICN)Jiamusi (JMU)2h 40m
8902Jiamusi (JMU)Incheon (ICN)2h 55m
1552Sapporo (CTS)Busan (PUS)2h 55m
1551Busan (PUS)Sapporo (CTS)2h 40m
2452Cebu City (CEB)Busan (PUS)4h 20m
2451Busan (PUS)Cebu City (CEB)4h 30m
2427Daegu (TAE)Cebu City (CEB)4h 35m
4558Kaohsiung City (KHH)Busan (PUS)2h 35m
4505Seoul (GMP)Kaohsiung City (KHH)3h 30m
4506Kaohsiung City (KHH)Seoul (GMP)2h 45m
4206Chiang Mai (CNX)Incheon (ICN)4h 45m
4205Incheon (ICN)Chiang Mai (CNX)6h 35m
1801Incheon (ICN)Okinawa (OKA)2h 30m
8906Harbin (HRB)Incheon (ICN)2h 25m
8905Incheon (ICN)Harbin (HRB)2h 35m
4557Busan (PUS)Kaohsiung City (KHH)2h 55m
More flight routes

Jeju Air contact information

Overview of Jeju Air

Known for being the first budget-friendly airline in South Korea, Jeju Air is a company that travels to seven different domestic destinations. Additionally, the airline offers flights to a selection of international destinations, with many of them located in Asia, such as Taiwan, Thailand, Singapore, and China.

This airline was created in 2005 by the Aekyung Group, an investment company that is based in South Korea. Several years later, Jeju Air became the founding member of Value Alliance, a group that is the world’s first low-cost airline alliance. The company is also known for having a codeshare agreement with Jetstar Airways, which is a budget-friendly Australian airline.

To help ensure that you enjoy your flight, this airline has a selection of teams that will entertain you at no additional cost. For example, there are Balloon-Blowing Masters that specialize in creating impressive flowers and animals to give to the young people on the flight. For those that enjoy art, you can request the Illustration Team, which will draw caricatures and do face painting. For a bit of extra fun, you can ask for the Game Team, which will play against you in bingo, rock, paper, and scissors, and quizzes. To benefit from any of these, simply speak with the cabin crew on your flight.

Jeju Air has an impressive fleet of over 45 planes, all of which are Boeing. The Boeing 737-800 is employed the most frequently and can fit between 174 and 189 passengers, while the Boeing 737 MAX 8 is used for particularly long flights due to its large fuel capacity.

Jeju Air information

IATA Code7C
Routes138
Top routeSeoul Gimpo Intl Airport to Jeju City
Airports served51
Top airportJeju City

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