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2 locations in Jersey City
Filters
Reviews
2.0 Poor
Sep 2023
10.0 Wonderful
Jun 2021
Pros:
Great car.Cons:
Pick-up location was disorganized. Drop-off closed 1hr sooner than listed online. Incorrectly charged several additional fees.2.0 Poor
Mar 2021
Pros:
Nothing absolutely nothing, i got the car for one day and they charged me for three days. still trying to resolve the issue with the bank. my charge was supposed to be 123USD instead i got charged 402USDCons:
EVerything!!!!!10.0 Wonderful
Dec 2020
Pros:
Evening goes smoothly. Good staffs.Cons:
Nothing much to saying.10.0 Wonderful
Nov 2020
Pros:
Staff was super friendly and the car I received was great.Cons:
They should allow drop off outside the business hours.2.0 Poor
Sep 2020
Pros:
No car was available! Over 20 people in the same position... the online inventory was incorrectCons:
A car would have been niceOne location in Jersey City
3 locations in Jersey City
Filters
Reviews
6.0 Okay
Dec 2023
2.0 Poor
Aug 2020
Pros:
Absolutely nothingCons:
The store was not open on the appointed time/date. It ruined our road trip. It is absolutely unacceptable and it doesn’t speak well of the services offered at Kayak5.6 Fair
Jul 2020
Cons:
I got a call to pick up the car earlier because they close at noon. When i got there, the car wasn’t available. They tried to give me a car that costs more.10.0 Wonderful
Aug 2019
Pros:
The staff was very friendly and helpful and the drop off was extremely easy.Cons:
It was great. All you could ask for. Thanks!9.2 Wonderful
Jan 2019
Pros:
she was super helpful and nice10.0 Wonderful
Nov 2017
Pros:
Very patient, kind, accommodating servcie, good priceCons:
Everything was great!One location in Jersey City
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Reviews
6.0 Okay
Apr 2021
Pros:
Car was clean and upgradedCons:
Pickup time was unreasonably long10.0 Wonderful
Oct 2020
Pros:
price much better than usual. process very easy. site access easy.Cons:
compared to the usual price experience in NYC this was a dream.3.6 Poor
Sep 2020
Pros:
Nothing about the experience was good.Cons:
Pick up of the car was a nightmare. Spent over an hour in line and took a total of two hours to complete the rental. Really messed up our day plans and even missed a reservation. They didn't honor the prices that were online and we had to pay more for the rental insurance in the office. The EZ Pass wasn't activated and they didn't bother to tell us. The whole experience was unpleasant.2.0 Poor
Sep 2020
Pros:
They didn’t have a car for me at all nor did they help me to find another option.Cons:
Not taking my reservation in the first place. Assistance finding another reservation and price matching the original booking at another local Hertz.6.0 Okay
Jun 2019
Pros:
Easy pick up and drop offCons:
Car wasn't cleaned, tires had low pressure, car didn't come with a full tank of gas, Bluetooth wasn't working properly all the time.2.0 Poor
Sep 2018
Cons:
They charged me $200 for unknown reason. Still in the process of getting my money back.One location in Jersey City
Filters
Reviews
10.0 Wonderful
Sep 2017
Pros:
price was great, close by, easy return10.0 Wonderful
Mar 2017
Pros:
Fast and very cooperativeCons:
Nothing4.0 Mediocre
Mar 2017
Cons:
They hesitated when I asked to change the car because of the previous one having bad breaks. Cars smell dirty.7.6 Good
Dec 2016
Pros:
The rental was great and nearby where I do it was convenient but the insurance for the day was 3x what it was on Kayak. My $50 rental became $90.Cons:
Place was a bit hard to find the first time (in the garage).10.0 Wonderful
Sep 2016
Pros:
The rental process was simple and smooth. Thanks Dollar8.0 Very good
Jul 2016
Pros:
Were flexible and worked with us to get the right size car when the original one did not accommodate all of our luggage.One location in Jersey City