Cons: Inside the business class cabin Boeing 777 only one toilet facility available. People is queuing.
Oct 26, 2016
The economy comfort seats suck
Pros: There's almost no padding to them and they're very narrow. I know it's nothing new but I'll keep complaining until something changes, if ever.
Cons: The crew was wonderful, the food was extremely good for economy cabin standards.
Oct 23, 2016
Entertainment wasnt working
Pros: Food was relatively good
Cons: We had ourtrip from San Francisco to Amsterdam which is one of the longest flights ever, andthe entertainment system wasnt working, we kept on telling them several times but nothing happened and at the end they wereeven avoiding us.
By the end of the trip when we were approaching Ams, a hostess came and she gave us a $25 dollar discountvoucher to be used in our next trip, this is totally not acceptable!
Oct 18, 2016
Great aircraft, great experience
Pros: Nice new Boeing 787, lots of space.
Cons: Seat could use a bit more cushion, a bit thin for a long haul service. Also, had to take a bus to the aircraft which slowed the boarding.
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