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Plaza Cánovas del Castillo, 4, 28014 Madrid, Madrid
0.4 mi from
Great location, great hotel for the price.
the location was great It has Wi Fi feee just in the lobby, and you need a different code eny time yo connect.
Great location, close to anything and anywhere you want to be in Madrid. The room was too small.
Hotel was very nice, modern and rooms spacious and stylish The staff are abismal. Receptionists act as if you are annoying them, restaurant staff are rude and do not ever smile, the only nice ones are the cleaning ladies. This doesnt normally bother me so much but they were just so depressingly unpleasant it did affect my stay without a doubt. They should sack the lot of them and start again with the amount of people who need a job in Spain at the moment!
The hotel is centrally located and very clean
Perfect coffe in the bar, good staff, quite modern, good location and amaizing terrace Quite small and poor room
Location is great. Very luxurious hotel. Highly recommend.
Nice rooms. Nothing significant.
Location close to the train station.
Location near rail station General condition of the rooms was fair. Sheets, towels, bedding are very thin and worn. Furnishings from second hand shops.
The front staff was very friendly and helpful. The location is close to everything in Madrid. The 3 museums, the major plazas, the royal palace. I recommend a stay here.
Near Paseo de Prado, really close to all major museums and rest attractions. Noice could be heard through the walls. The cleaning ladies were making too much noice in the morning.
The style and comfort of the room and its easy location to the City and Atocha Railway Station Nothing
The information that was advertised on the website was inaccurate as they do not have a turkish bath and the customer service levels were very poor. After returning to our room one evening after being out all day we discovered that the housekeeper had left our bedroom door open all day. We told the hotel and they did nothing to acknowledge this grave mistake, very disappointing.
The staff were friendly and efficient. It was extremely clean and comfortable. Ours was just an overnight stay as we were catching a flight the next day. We were upgraded to a premium room which was really nice, however on entering the room you could smell it was a smoking room which we didnt want but within minutes at reception they changed our room without a problem and we still got a premium room! I needed to print something off for business which was done for me without any problem but I thought 15cents a page a bit steep pricewise, other than that, perfect!
Accesibility. It was a step away from the Metro, and very close to shopping and restaurants that were pretty reasonable compared to Gran Via.
Location across the street frommPrado Museum and a few blocks to Reina Sofia and all the Picasso exhibits Had a great suite Friendly staff AC could have been cooler could not set below 20 degrees
SPA, BREAKFAST AND STAFF WAS OK SIZE OF BED AND BEDROOM VERY TINY. HOT WEATHER IN CORRIDORS. WAS NO AC IN CORRIDORS
Location, Staff, price Air conditioning noisy
Great location in Madrid. Close to train station,Prado,downtown Madrid. Easy walking around area. Restaurant was very good and convenient.