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C/ Salud, 3, 28013 Madrid, Madrid
0.1 mi from
The location was GREAT!!!!! One block away from main street, so quiet in the evening, and perfect during the day. I would definitely stay here again!!!
Discovered bedbugs before going to sleep. Had to pack up my belongings in the middle of the night and move hotels. Staff had said they were going to pass along my contact information to the manager. Days later and I've heard from nobody.
Great location, great hotel for the price.
the location was great It has Wi Fi feee just in the lobby, and you need a different code eny time yo connect.
Service is excellent all around. The location is central and easy walk to popular plazas, a great park. Breakfast is amazing with self serve champagne!
Close to museums Over priced! Everything is outrageously expensive. Staff is not interested in the guest. No room facilities for heating water for coffee or tea. Not enough towels.
The location and facilities are excellent. The staff, especially the front desk personnel, were great—very helpful and knowledge. Noise from other rooms and service vendors is a bit distracting in the evening. Breakfast in the restaurant is very nice but formal. it would be nice to also a venue that is simpler and more low key without the white linens
DATED, ROOMS ARE LOUD, NO ISALATION CAN HEAR NEIGHBORS ON ALL SIDES AND CLEANING STAFF, THE BED WAS 2 MATTRESS PUT TOGETHER AND VERRY UNCOMFORTABLE, IM 5,10 AND MY FEET HUNG OFF THE END, ONCE INSIDE YOU FEEL LIKE A HOTEL FROM THE 70s THE DECORE IS OLD. THE BREAKFAST WAS AGOOD VALUE. OVERALL WE DID NOT ENJOY OUR STAY. MADE 2 PHONE CALL TO TRY AND GET A REFUND WITH NO SUCCESS, IT WAS SO BAD WE CHECKED OUT 1 DAY EARLY.
The hotel is centrally located and very clean
Perfect coffe in the bar, good staff, quite modern, good location and amaizing terrace Quite small and poor room
Top notch for a European hotel in terms of cleanliness and design. The location is not ideal, but taxis were easy to come by. Architecturally it's stunning. The rooftop pool is subpar (tiny) and has woefully inadequate seating.
Location and cleanliness all signs are in Spanish. the hotel is not designed for international visiters.
-The location was great -Staff was very helpful -The pool and roof deck were amazing -Hotel was very clean -The wifi was slow and it had a two device limit -The room was somewhat small
Only the pool is the only big pool in Gran via sed the is open till 9 pm when summer time in Madrid is light till 11 pm First when I arrive after long fly from New York the told me the room no ready I bin waiting from 9 am till 2:30 pm service sooo slow line for the front desk is over size waiting and the worst the don't speak English well , when I get the room finely it was look sooo different from the pic and so small that I was can move there I sleep I wake up and I cancel all my rest of the stay in this hotel and I go to other hotel horrible experience never recomed this hotel
Their elevator is so unique! Very clean, amazing location for the money. Staff was really nice and helpful
I like its location ,near to metro stations (Callao and Sol) and well deserved . Also, breakfast buffet tasteful and good service . The room was confortable and space of its bathroom nicely shaped . This hotel is quite silence . Staff working at the Front Desk (ridiculous space !) lack of professional skills. Indeed , a no smart people . Also, at the first day of my stay (6 nights) , and in spite of my previous on line booking, they gve me a room without windows in the 1st floor .Smaller and noisy which standart can be compared with a one star in Eurpean hotel.
The room was a nice size, the bed was comfortable and the free wet bar came in handy. Beautiful decor and loved the double window/terraces...made the room feel romantic, bright and quaint.
Overpriced - offering poor value for money. I wouldn't stay here again. I also booked a Double/Twin room and received a single room.
Incredibly helpful staff, thank you very much for your help and kindness during our visit.
hotel had a great central location near lots of great bars and shops.staff very good toilet had damp smell