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NU Car customer reviews

5.0
Fair1,163 verified ratings
Traveler rating:
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A
2.0 Poor
They try to upsell with the claim that your car won't be ready for another 45 minutes when you show up on time, Initially they say they'll upgrade you for a better car for $25 more and you'll get that car right away, failing to initially mention that they actually mean $25 per day.
A
4.0 Mediocre
The car was good. The process to get it and return it was horrible.
A
8.0 Very good
Clean vehicle and van.
A
10.0 Wonderful
The Shuttle Driver was awesome , very helpful & knowledgeable. Staff was busy helping people who did not complete the online forms, but moved quickly through customers. Return was very easy and the shuttle Lady was right there to get us going. No hassle what so ever. Email instructions were clear and precise, pick up area was well marked and safe. Office was air conditioned and cool With plenty of seats. My midsized car was a Chevy impala , it was clean, ran well and was easy on gas.
C
4.0 Mediocre
I felt like I got nickeled and dimed. So many extra charges. Even though the listing said unlimited miles, I could only drive 50 per day for free, after that there was a charge. Or I could have upgraded to unlimited miles. Proof of insurance required. They also require knowing your deductible.
J
2.0 Poor
The car was extremely dirty inside and out, stains on the ceiling, broken light, the license plate was broken and the car smelled like vinegar
A
2.0 Poor
The shuttle driver that picked me up was Amazing(Ella?)!!! The one that dropped me off was horribly rude! While trying to return the car(yes I read the extensive directions) I tried pulling into the lot and was screamed at to back up and when I didn’t immediately because there was a car behind, she started waving her arms and shaking her head. I finally turned into the lot and then she said I didn’t listen to her and parked wrong. And this is a very tight lot and I’m driving a big pick-up truck and there was no other place to park. The young lady who took the keys and checked me out was polite. Clearly this is not a rental car agency. The place is a weird location and looks more like a repair shop. I was given a very large work pick-up truck regardless that I said it was for only 1 person. And I get its dealer’s choice but had I known it could be this big truck, I would have booked elsewhere. When I asked for anything smaller I was told nothing was available. The truck was not clean and smelled of smoke, regardless that it says, no smoking. I would never use this place again as it set a very bad tone for the beginning and ending of my trip.
A
10.0 Wonderful
It was very busy, but I was in my car very quickly. Excellent
A
4.0 Mediocre
Pick up experience may have been the worst. Drop off was great, smooth and efficient.
A
2.0 Poor
Couldn’t tell you the full experience because we left the lot without the car. In addition to what was paid ahead of the scheduled pick-up time, we were asked for an additional deposit which wouldn’t be a problem if they had a tap feature on their card reader. The antiquated POS system left us with no choice but to go to a competitor to get a rental car. The blame doesn’t land entirely on NU Car, as I should’ve kept at least one credit card, not debit card, with me, on vacation.

How other car rental agencies scored

NU Car car rental prices in the United States

These are the best prices for Jul 9 - 16.
Chevrolet Spark car
Chevrolet Spark
or similar Small
2
2
4-5
$6/day
View Deal
Hyundai Accent car
Hyundai Accent
or similar Small
4
2
2/4
$6/day
View Deal
Kia Forte car
Kia Forte
or similar Medium
5
3
4-5
$6/day
View Deal
Nissan Altima car
Nissan Altima
or similar Large
5
2
4-5
$7/day
View Deal
Jeep Wrangler car
Jeep Wrangler
or similar SUV
2
2
4-5
$30/day
View Deal
Chrysler Pacifica car
Chrysler Pacifica
or similar Van
5
5
4-5
$8/day
View Deal
Nissan Armada car
Nissan Armada
or similar SUV
5
2
4-5
$7/day
View Deal
Dodge Durango car
Dodge Durango
or similar Luxury
5
5
2/4
$7/day
View Deal
Class Full-size Van car
Class Full-size Van
or similar Van
5
2
4-5
$33/day
View Deal
Mercedes-Benz C-Class car
Mercedes-Benz C-Class
or similar Luxury
5
5
4-5
$139/day
View Deal
Class Convertible car
Class Convertible
or similar Convertible
5
3
2/4
$94/day
View Deal
Toyota Tacoma car
Toyota Tacoma
or similar Pickup truck
5
3
2/4
$77/day
View Deal
Chevrolet Suburban car
Chevrolet Suburban
or similar SUV
5
5
4-5
$59/day
View Deal
Nissan Kicks car
Nissan Kicks
or similar SUV
4
2
4-5
$7/day
View Deal
Chevrolet Blazer car
Chevrolet Blazer
or similar SUV
5
3
4-5
$7/day
View Deal
Class Special Car car
Class Special Car
or similar Category
5
5
2/4
$10/day
View Deal
Kia Sportage car
Kia Sportage
or similar SUV
5
3
4-5
$11/day
View Deal
BMW X1 car
BMW X1
or similar SUV
5
5
4-5
$35/day
View Deal
Jeep Wrangler Unlimited car
Jeep Wrangler Unlimited
or similar SUV
5
2
2/4
$43/day
View Deal
Class Special Sedan car
Class Special Sedan
or similar Medium
5
5
2/4
$58/day
View Deal
BMW M3 car
BMW M3
or similar Luxury
5
5
2-3
$63/day
View Deal
BMW 4 Series Coupé car
BMW 4 Series Coupé
or similar Luxury
5
5
2-3
$110/day
View Deal

Where can I find NU Car car rentals?

Address

3719 McCoy Road

Hours

Monday06:00 - 22:00
Tuesday06:00 - 22:00
Wednesday06:00 - 22:00
Thursday06:00 - 22:00
Friday06:00 - 22:00
Saturday06:00 - 22:00
Sunday06:00 - 22:00

Phone

+1 407 240 2700

Address

7200 International Drive

Hours

Monday08:30 - 15:00
Tuesday08:30 - 15:00
Wednesday08:30 - 15:00
Thursday08:30 - 15:00
Friday08:30 - 15:00
Saturday08:30 - 15:00
Sunday08:30 - 15:00

Phone

+1 407 704 8743
View deals

Good to know

Most popular city

Most popular car type

Average price

Good deal

Denver
Medium
$60/day
$23/day

Top tips for renting a car from NU Car

  • 25% of our users found rental cars from NU Car for $49 or less
  • Book your rental car from NU Car at least 10 weeks before your trip in order to get a below-average price.
  • Medium rental cars from NU Car are around 40% cheaper than other car types, on average.

FAQs about renting a car from NU Car

  • How much does it cost to rent a car from NU Car?

    On average a rental car from NU Car costs $110 per day.

  • What is the most popular rental car from NU Car?

    Premium (Jaguar F-Type or similar) is the most frequently booked rental car type from NU Car.

  • How many car rental locations does NU Car have?

    NU Car has 263 rental locations worldwide. Take a look at our NU Car rental location map to find the best rental cars near you.

  • Which countries does NU Car have rental car locations in?

    Albania, Argentina, Aruba, Australia, Bulgaria, Canada, Caribbean Netherlands, Chile, Colombia, Costa Rica, Croatia, Curaçao, Cyprus, Czech Republic, Dominican Republic, Estonia, Greece, Honduras, Iceland, Italy, Jamaica, Jordan, Latvia, Malta, Mauritius, Mexico, Morocco, New Zealand, Nicaragua, North Macedonia, Panama, Peru, Poland, Portugal, Puerto Rico, Romania, Saint Lucia, Serbia, Slovenia, Spain, Sri Lanka, St. Maarten, Suriname, Switzerland, Tanzania, Turkey, United Arab Emirates and United States

  • How much does it cost to rent a car from NU Car for a week?

    On average a rental car from NU Car costs $771 per week ($110 per day).

  • How much does it cost to rent a car from NU Car long term for a month?

    On average a rental car from NU Car costs $3,305 per month ($110 per day).

Everything you need to know for your NU Car car rental