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NU Car customer reviews

5.0
FairBased on 1,243 verified guest reviews
Pros +
  • I had a great experience and low deposit and great prices! (in 8 reviews)
  • Especially since my credit card covers it. (in 1 review)
Cons -
  • Awful experience (in 4 reviews)
Show reviews that mention
Traveler rating:
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A
8.0 Very good
NuCar was a good experience - competitive pricing and they had the car ready when we arrived. There is a 2-shuttle system to get there and drop-off, which takes time. You need to shuttle from the airport to the rental car area, and then walk to a different meeting point to shuttle to NuCar. The NuCar shuttle runs every 10-15 min, and there may be a line where you can’t get on the first shuttle. They were a little aggressive at trying to upsell insurance and fuel packages. This is typical for the discount places, so not unexpected. Drop off was easy - zero complaints there. Would use again despite the hassle of the second shuttle.
A
10.0 Wonderful
Very nice customer service
A
8.0 Very good
The address given on the KAYAK receipt was incorrect. Luckily, our Uber driver phoned the agency and was able to locate the correct office in the Travelodge lobby.
A
2.0 Poor
I called to verify they served the airport and they don’t so I cancelled and they tried to bill me.
O
4.0 Mediocre
The girl who was in the reception was irrespecutful and rude. They requested a deposit by 1,300 Euros which is above the average! And if you don’t have an insurance, it will be above the 5,000 € which is a shocking amount for a deposit. To be fair, the car was new one and cleaned. Our experience with the car was great and they refunded the deposit within just one business day.
A
2.0 Poor
In the fine print it says it only rents to tourists for local travel. It has unlimited miles but I couldn’t leave the state. I rented for a vacation to leave the state. If I left I would be fined. Didn’t take the rental. They need to put that in bold letters!
R
2.0 Poor
Despite telling them explicitly that I did not need insurance, they added it anyway. Then he also added roadside assistance. They ripped me off by over $350! The digital form I used to sign and initial the contract did not make it clear at all that he pulled this on me. I called them and they told me that it was my fault for not catching it! No refund of any kind. This company runs scams. I read their reviews afterwards, and numerous people complained about this.
A
8.0 Very good
Off site rental- signage at airport rental area and emailed instructions were not easy to follow to find elevator to lower pick up area. Signage at return area was also not clear. Otherwise great experience and would use again.
A
2.0 Poor
Scam
A
6.0 Okay
It was ok but it seems that they take your money for insurance and give you a damaged car. Sad to know that they pocket that money instead of fixing the damages will not rent from them again!

How other car rental agencies scored

NU Car car rental prices in the United States

Discover the best prices for you by selecting your travel dates on KAYAK.
Chevrolet Spark car
Chevrolet Spark
or similar Small
2
2
4-5
$5/day
View Deal
Nissan Sentra car
Nissan Sentra
or similar Small
4
2
4-5
$9/day
View Deal
Kia Forte car
Kia Forte
or similar Medium
5
3
4-5
$6/day
View Deal
Nissan Altima car
Nissan Altima
or similar Large
5
2
4-5
$9/day
View Deal
Jeep Wrangler car
Jeep Wrangler
or similar SUV
2
2
4-5
$35/day
View Deal
Chrysler Voyager car
Chrysler Voyager
or similar Van
5
5
4-5
$24/day
View Deal
Mitsubishi Montero car
Mitsubishi Montero
or similar SUV
5
2
4-5
$24/day
View Deal
Dodge Charger car
Dodge Charger
or similar Large
5
5
4-5
$21/day
View Deal
Class Full-size Van car
Class Full-size Van
or similar Van
5
2
4-5
$51/day
View Deal
Mercedes-Benz C-Class car
Mercedes-Benz C-Class
or similar Luxury
5
5
4-5
$110/day
View Deal
Ford Mustang Convertible car
Ford Mustang Convertible
or similar Convertible
5
3
2/4
$65/day
View Deal
RAM Pickup car
RAM Pickup
or similar Pickup truck
5
5
2/4
$41/day
View Deal
BMW X5 car
BMW X5
or similar SUV
5
5
4-5
$57/day
View Deal
Class Special Car car
Class Special Car
or similar Category
5
5
2/4
$8/day
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Nissan Kicks car
Nissan Kicks
or similar SUV
4
2
4-5
$9/day
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Ford Escape car
Ford Escape
or similar SUV
5
3
4-5
$13/day
View Deal
Chevrolet Blazer car
Chevrolet Blazer
or similar SUV
5
3
4-5
$17/day
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BMW X1 car
BMW X1
or similar SUV
5
5
4-5
$39/day
View Deal
BMW 4 Series Coupé car
BMW 4 Series Coupé
or similar Luxury
5
5
2-3
$66/day
View Deal
Best rates found by KAYAK users in the past 48 hours.

Where can I find NU Car car rentals?

Address

3719 McCoy Road

Hours

Monday06:00 - 22:00
Tuesday06:00 - 22:00
Wednesday06:00 - 22:00
Thursday06:00 - 22:00
Friday06:00 - 22:00
Saturday06:00 - 22:00
Sunday06:00 - 22:00

Phone

+1 407 240 2700

Address

7200 International Drive

Hours

Monday08:30 - 15:00
Tuesday08:30 - 15:00
Wednesday08:30 - 15:00
Thursday08:30 - 15:00
Friday08:30 - 15:00
Saturday08:30 - 15:00
Sunday08:30 - 15:00

Phone

+1 407 704 8743
View deals

Good to know

Most popular city

Most popular car type

Average price

Good deal

Los Angeles
Standard
$77/day
$20/day

Top tips for renting a car from NU Car

  • 25% of our users found rental cars from NU Car for $68 or less
  • Book your rental car from NU Car at least 10 weeks before your trip in order to get a below-average price.
  • Standard rental cars from NU Car are around 68% cheaper than other car types, on average.

FAQs about renting a car from NU Car

  • How much does it cost to rent a car from NU Car?

    On average a rental car from NU Car costs $62 per day.

  • What is the most popular rental car from NU Car?

    Luxury (Cadillac CT6 or similar) is the most frequently booked rental car type from NU Car.

  • How many car rental locations does NU Car have?

    NU Car has 241 rental locations worldwide. Take a look at our NU Car rental location map to find the best rental cars near you.

  • Which countries does NU Car have rental car locations in?

    Albania, Argentina, Aruba, Australia, Bulgaria, Canada, Caribbean Netherlands, Chile, Colombia, Costa Rica, Croatia, Curaçao, Cyprus, Czech Republic, Dominican Republic, Estonia, Greece, Honduras, Iceland, Italy, Jamaica, Jordan, Latvia, Malta, Mauritius, Mexico, Morocco, New Zealand, Nicaragua, Panama, Peru, Poland, Puerto Rico, Romania, Saint Lucia, Serbia, Slovenia, Spain, Sri Lanka, St. Maarten, Suriname, Switzerland, Tanzania, Turkey, United Arab Emirates and United States

  • How much does it cost to rent a car from NU Car for a week?

    On average a rental car from NU Car costs $432 per week ($62 per day).

  • How much does it cost to rent a car from NU Car long term for a month?

    On average a rental car from NU Car costs $1,852 per month ($62 per day).

Everything you need to know for your NU Car car rental

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