Pros: The Payless booth was closed in Houston, so I had to go to the Avis booth to pick up my car. Also, I flew into Bush Intercontinental airport and had scheduled my pick up at that airport; however, I was booked to fly into Hobby airport instead......of which I did not want to do. Why would I rent a car at Hobby when I was flying in to Intercontinenal????? I specifically put in Intercontinental airport in my "search" for a rental car. Avis charged me $171.77 for renting at their airport instead. Please try to help me get that refunded to me. I contacted Payless and have a case # 34321114 but have not heard from them. Thank you for your help.....Carla Higgins. My email is email@example.com.
Cons: See above.
Pros: The pickup counter staff was very friendly and was trying to help us find the best deal which was most appreciated. But when I asked about getting a car that had Apple play in it she spent over 1/2 hour talking with others and looking for a car. Once she found me, as I was signing the paperwork she said, and you’re ok with paying $5 more per day, right? Well, no I absolutely was not. It then took another 10 minutes or so for her to get a different car, which as it turned out had Apple play in it. That car unfortunately had a distinct cigarette smoke odor but having spent so much time at the counter, I didn’t go back in to complain. And then the mayhem of the corona virus hit the country and we decided to return home early and to return the car to a different location than originally planned. I was appalled to learn we would be charged $75 for the change fee. I was not happy about that and will never use Payless again.
Cons: See above comments as I put everything in there.
Pros: The staff were kind.
Cons: The car was dirty.
Pros: I liked nothing. The worse company. Payless is a scam. I have been renting from other companies for years and this is the first time I used Payless. It was miserable experience.
Pros: I did not like anything
Pros: Awesome car
Pros: I got another car hassle free
Cons: The first car had the transmission go out.
Cons: time wasted finding car with closed passenger side sideview mirror, no attendant found, which was parked under Budget sign.
Pros: I had to call multiple times to call center who could not give me info as to where to find the shuttle. Turns out there was no shuttle it was a van and there was no signage I had to ask another company’s driver. The only nice thing was the kid at the counter who knew I was flustered getting there.
Cons: I got my flight moved up and showed up at 9 am Sunday morning to find they didn’t open til 10. I called main line. Said nothing they could do has to wait til they opened but that was after my flight. In tears budget guy shows up at 9 am to tell me I could return at Avis. Why didnt Payless tell me???
Cons: They didn’t have any cars when I arrived for my reservation. I waited for them to get one back from the car wash and it was dirty and an old truck, not the SUV that I had reserved. The lady at the desk was not helpful or apologetic. Terrible experience, ended up leaving and using uber to get around.
Pros: Excellent staff at the rental counter, quick service and the price was great!
Pros: Staff excellent, prices low
Cons: We got the car back on time to the checker and since there was no booth in carpark and no clear signage it took us 20 minutes to find the desk at IAH Houston. As a result we were charged for another days rental which we found unfair.
Other suppliers in Houston scored
- 6.7/10 Advantage car rentals in Houston
- 8.6/10 Alamo car rentals in Houston
- 7.8/10 Avis car rentals in Houston
- 7.9/10 Budget car rentals in Houston
- 7.0/10 Dollar car rentals in Houston
- 8.1/10 Enterprise car rentals in Houston
- 7.4/10 Hertz car rentals in Houston
- 8.0/10 National car rentals in Houston
- 6.6/10 Thrifty car rentals in Houston
- 3.6/10 Ace car rentals in Houston
Where can I find Payless car rentals in Houston?
Address17330 Palmetto Pines
|Monday||10:00 - 18:00|
|Tuesday||10:00 - 18:00|
|Wednesday||10:00 - 18:00|
|Thursday||10:00 - 18:00|
|Friday||10:00 - 18:00|
|Saturday||08:00 - 18:00|
|Sunday||12:00 - 20:00|
Phone+1 281 443 8477
Top tips for renting a car from Payless in Houston
- 25% of our users found rental cars from Payless in Houston for $21 or less
- Book your rental car from Houston in Payless at least 1 day before your trip in order to get a below-average price
- Intermediate rental cars from Payless in Houston are around 31% cheaper than other car types, on average