Reviews for National in Houston
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Apr 14 2017
Kayak's quoted rate more than tripled
Cons: I decided to book through Kayak because you quoted a better rate than National. My plane was delayed by 2.5 hours and when I got to the airport, the kayak rate was more than triple what was on the reservation and I was told"Kayak does that some times if you are late!" I had booked a back up reservation with National and that one was not jacked up, so I went with that. Waste of time
Dec 20 2016
Booked car not available
Cons: Although I had a confirmation the booked car wasn't available nor could they offer an alternative. Ended up renting with a different agency
Nov 29 2016
Car wasn't available
Cons: I had specifically booked a convertible, and it was not available when I arrived for pick up
Oct 20 2016
Confirmed Reservaion Does Not Mean Confirmed
Pros: Pretty much nothing because, even though I had a confirmed reservation, the vehicle I reserved was not available. Guess I can be thankful they called to let me know to not even bother to come out to pick it up.
Cons: I guess being baited with the idea that the rental company would pawn me off to another automobile once I got there...